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Reviewer Photos & Videos
Ian and AmandaIllawarra, NSW
Superior Service A+++
Right from the start we couldn’t have had better service. Pern ensured we were kept informed and guided through every step of the process in a professional and courteous manner. Highly recommended.
1 comment
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Lisa
- 2 reviews
Professional and Proactive
I was looking to refinance from a major bank. I started the process online which I found very easy and informative. I then started talking to a HL specialist who assisted with more detail and insight and helped my find the right loan for me. Thomas then worked well with his implementation team, Mathu and Vivien, who then steered me through the paperwork and ultimately settlement. There was an issue with settlement at the originating bank end and the Lendi team did everything they could to get it through and keep me informed. Great experience. Would use Lendi again.
1 comment
Relationship manager -Lendi
Hi Lisa, thank you for taking the time to leave The lendi Team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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KellySydney, NSW
The thought of changing my home loan to another lender was daunting but my experience with Lendi and Eric was excellent
The process was easy and I was very happy with the rate of the new bank. Eric was very helpful, he explained everything really well and kept me updated throughout the whole process. I would defiantly recommend Lendi to family and friends. The online tools were amazing.
1 comment
Relationship manager -Lendi
Hi Eric, thank you for taking the time to leave Eric a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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GRBSouth East Queensland, QLD
- 2 reviews
Happy customers
Our experience with Lendi was extremely positive. Karan was always professional, informative, and prompt in addressing any queries. We would not hesitate to recommend using Lendi services in the future.
1 comment
Relationship manager -Lendi
Hi there, thank you for taking the time to leave Karan a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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ShahreenSydney, NSW
Clear and efficient refinancing of my property
Matt was super quick and clear in giving advice about my refinancing options, and always quick to respond to my queries on phone and email. Thank you for helping me to improve my unit financing!
1 comment
Relationship manager -Lendi
Hi Shahreen, thank you for taking the time to leave Matt a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
DavidGreater Melbourne (Inner), VIC
Great result. Lendi told me that they could save me money and they did.
I had attempted this saving myself and had no success.
The relationship that Lendi had with my bank got the deal over the line.
I am very happy with the outcome
Thanks Lendi
1 comment
Relationship manager -Lendi
Hi David, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re... Read more
so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
STEPH
- 3 reviews
Lendi came to the rescue!
I approached Lendi after an unexpected change by a lender in pre-approved loan.
I explained our unique situation and the urgency of the matter.
Roz from Lendi was extremely knowledgeable and understood our situation and knew exactly what was required to get an approval asap.
Roz worked around the clock, even in the evening, to make sure all the required docs were uploaded and submitted in time. She was also following up and giving us updates throughout the process.
In addition to getting the loan approved in time, we got an extremely competitiv...Read more
1 comment
Relationship manager -Lendi
Hi Steph, thank you for taking the time to leave Roz a five star review based on your experience. Here at Lendi, we put customer experience at the forefront of everything we do. We’re so happy to hear... Read more
your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
Sam H.Pilbara, WA
- Verified customer
Passionate, Professional & Personable
My wife and I are currently being looked after by Roz Al-Mandawy for our first homeloan, initially we engaged a Lendi competitor to source our homeloan, however were not impressed by their services and were quite confused and jaded by the whole process.
From the start Lendi blew them out of the water, the easy to use online portal made it extremely easy to upload and navigate our way around a process that can be otherwise quite complicated.
Roz is approachable and professional, and quite often answers calls/emails outside of business hours, a...Read more
s he are a couple of hours behind in WA, the personal service you receive is second to none. We look forward to working with Roz in the years to come for our future homeloan requirements Sam & Hannah Hinton1 comment
Relationship manager -Lendi
Hi Sam, thank you for taking the time to leave Roz a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
Dana
- 2 reviews
Great service
Rish was a pleasure to deal with. He made the process so easy, he always kept us updated and explained everything. He also got us a great deal and we will save so much money. Thank you Rish!
1 comment
Relationship manager -Lendi
Hi Dana, thank you for taking the time to leave Rish a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
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ChrisCanberra 2600, ACT
- 2 reviews
Lendi are fantastic
Our whole process with Lendi was seemless. Mark Zigouris was attentive, personable and a real pleasure to work with. I genuinely felt throughout the process that Mark wanted the best product for us even though it was a very straight forward product. Mark was also great in that he was happy to spend time talking to us as people rather than customers and often relayed his own experiences.
The settlement team could have been a bit more demanding from banks and solicitors but Mathu still did a fantastic job communicating.
Well done Lendi, you surprised me.
1 comment
Relationship manager -Lendi
Hi Chris, thank you for taking the time to leave Mark a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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LENDI IS AWESOME!!!
Lendi has helped us refinance twice now!!!They work really hard and are informative every step of the way! If in doubt ask for ALI JABER!!! He is the man you need to have on board to help you!
1 comment
Relationship manager -Lendi
Hi Michael, thank you for taking the time to leave Ali a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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Nick and TrishSouth East Queensland, QLD
A great service! Highly recommended
Always very professional and obliging, Rachel Semaan and her crew were fantastic. Lendi bent over backwards to help us and got us over the line in difficult circumstances! Highly recommended!!
1 comment
Relationship manager -Lendi
Hi Nick and Trish, thank you for taking the time to leave Rachel a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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Amazing Service
Buying your first home can be daunting, but Kristina was there guiding me every step of the way. I highly recommend talking to Lendi's team, they are very professional, understanding and helpful. They worked around my personal situation and walked me through the process with ease. I cannot thank Kristina and the team at Lendi enough! All the very best!!
1 comment
Relationship manager -Lendi
Hi Pawan, thank you for taking the time to leave Kristina a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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Fantastic customer services
I am very impressed with Luis Zoglio's customer services and his work ethic. I had tried so many times to contact my bank during this COVID-19 crisis and I didn't get any success with my bank. I registered my details on Lendi website and everyone that I had the opportunity to talk with from Lendy was extremely nice and helpful. I am very satisfied with Lendi and I'm looking forwad to continuo work with them.
1 comment
Relationship manager -Lendi
Hi Mayra, thank you for taking the time to leave Luis a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
NicoleGreater Melbourne (Metropolitan), VIC
Great service from Eric Wu, kept me informed all the way and got me the best interest rate and product
Customer service is awesome, could not have asked for a better experience. I did not occur any unexpected costs and company was transparent with everything. I received an excellent interest rate and commend the company for all their hard work. They made the whole process easy and understandable.
1 comment
Relationship manager -Lendi
Hi Nicole, thank you for taking the time to leave Eric Wu a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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Good communication & customer service
Alex Boreham help us reduce our variable home loan interest rate with ease. He also provided feedback and advice regarding finance strategies for future investment projects. Pleasant experience and would highly recommend.
1 comment
Relationship manager -Lendi
Hi James, thank you for taking the time to leave Alex a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
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Excellent Service and advice given
Alexander Zappavigna & Joanne Nguyen were really great to deal with over the phone and the loan review process was simple, without me having to leave my home.
Alex reviewed my situation and advised that it would be in my best interest to stay with my current Lender and home loan and explained clearly the reasons why. I'm grateful for his help and will certainly contact him again in the future.
Thank you Alex and Joanne.
1 comment
Relationship manager -Lendi
Hi Carmen, thank you for taking the time to leave Alex and Joanne a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
Mel HVictoria
Great communication and customer service
Alex Boreham was fantastic in helping me restructure my loan. Gave sound advice, good communication the whole way through and overall made this a very easy and pleasant experience. Would recommend. Many thanks!
1 comment
Relationship manager -Lendi
Hi Mel, thank you for taking the time to leave Alex a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
Elisha
- 2 reviews
Terrible and painful experience that got us no where.
I first submitted documents to a Lendi broker on 29/01/2020. We were told things were looking good and we put a contract on a house. 3 extensions on the contract later AND 9.5 weeks of back and forth with the broker. Nothing! I became frustrated and could not get a clear answer on where things were at. I spoke to the supervisor (who didn’t even get back to me until late the next day) who then informed me that no applications had even been submitted to any banks. I ended the relationship with Lendi and started over with another broker. Less than 2 weeks we had our contract unconditional. My advice is to steer clear of Lendi. An awful, quite traumatic experience that nearly lost us the house. I would give 0 stars if this review let me.
1 comment
Relationship manager -Lendi
Hi Elisha, We are sorry to hear this has been your experience. At Lendi, customer service is at the forefront of everything we do and it certainly does not seem like this has been your experience. I h... Read more
ave sent you a private message so we can look in to this further. Please respond when you canSimilar opinion? Write a review on ieatwords.com.au!
SMEMetropolitan Adelaide, SA
Joshua Ruthnaswamy from Lendi was just great
The agent Joshua Ruthnaswamy at Lendi could not have been more energetic, determined or hard working in trying to obtain a substantial loan in the difficult time around COVID-19 and with a very short settlement time.
He has a lovely, patient manner and was always willing to keep explain things respectfully if at first I didn't get it.
I feel bad that in the end I went with another lender but that had nothing to with Josh or Lendi. In fact it was his work and proposal that I wanted the most. Josh listened to my needs and pursued the best outcome...Read more
1 comment
Relationship manager -Lendi
Hi there! thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re... Read more
so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
YankeeDoodleasked
Hi, what’s your history of passing on RBA rate cuts?
1 answer
Relationship manager -Lendi
Hi, thanks for reaching out.
We work with 40 different lenders, which includes the major banks. We personally do not pass any rates, we are just informed.
Can I assist you with anything further today?
Regards,
The Lendi Team
Bobby M.asked
Dear Lendi,
Do you give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?
Thank you.
1 answer
Relationship manager -Lendi
Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!
olwen atasked
I'am a 66 year old person, with a mortgage of $300,50 thousand dollars is there anybody that would give me interest only.
1 answer
Relationship manager -Lendi
Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!
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Relationship manager -Lendi
Hi Ian and Amanda, thank you for taking the time to leave your Home loan specialist a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.