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Reviews

4.6

1,637 reviews
5
(1,372)
4
(119)
3
(19)
2
(34)
1
(93)
  • Transparency
    4.7 (724)
  • Customer Service
    4.7 (741)
  • Loan TypeVariable Rate (456) · Fixed Rate (148) · Split (61) · Line of Credit (1)
  • Application Process
    4.6 (722)
  • Timeliness
    4.6 (698)
  • Loan used for
    • Refinancing (335)
    • First Home (121)
    • Investment Property (74)
    • Second Home (53)
    • Renovation (16)
    • Home Construction (16)
  • Loan Term25.746 years (346)
  • Online Tools
    4.6 (313)
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Ian and Amanda

Ian and AmandaIllawarra, NSW

Superior Service A+++

published

Right from the start we couldn’t have had better service. Pern ensured we were kept informed and guided through every step of the process in a professional and courteous manner. Highly recommended.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateApril 2020
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Ian and Amanda, thank you for taking the time to leave your Home loan specialist a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Lisa

Lisa

  • 2 reviews

Professional and Proactive

published

I was looking to refinance from a major bank. I started the process online which I found very easy and informative. I then started talking to a HL specialist who assisted with more detail and insight and helped my find the right loan for me. Thomas then worked well with his implementation team, Mathu and Vivien, who then steered me through the paperwork and ultimately settlement. There was an issue with settlement at the originating bank end and the Lendi team did everything they could to get it through and keep me informed. Great experience. Would use Lendi again.



Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Lisa, thank you for taking the time to leave The lendi Team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Kelly

KellySydney, NSW

The thought of changing my home loan to another lender was daunting but my experience with Lendi and Eric was excellent

published

The process was easy and I was very happy with the rate of the new bank. Eric was very helpful, he explained everything really well and kept me updated throughout the whole process. I would defiantly recommend Lendi to family and friends. The online tools were amazing.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeFixed Rate
Loan Start DateJune 2015
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi

Hi Eric, thank you for taking the time to leave Eric a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.



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GRB

GRBSouth East Queensland, QLD

  • 2 reviews

Happy customers

published

Our experience with Lendi was extremely positive. Karan was always professional, informative, and prompt in addressing any queries. We would not hesitate to recommend using Lendi services in the future.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJanuary 2020
Loan used forInvestment Property
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi there, thank you for taking the time to leave Karan a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Shahreen

ShahreenSydney, NSW

Clear and efficient refinancing of my property

published

Matt was super quick and clear in giving advice about my refinancing options, and always quick to respond to my queries on phone and email. Thank you for helping me to improve my unit financing!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Shahreen, thank you for taking the time to leave Matt a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

David

DavidGreater Melbourne (Inner), VIC

Great result. Lendi told me that they could save me money and they did.

published

I had attempted this saving myself and had no success.
The relationship that Lendi had with my bank got the deal over the line.
I am very happy with the outcome
Thanks Lendi

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi
STEPH

STEPH

  • 3 reviews

Lendi came to the rescue!

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used forHome Construction
See all answers
1 comment
Lendi
Relationship manager -Lendi
Sam H.

Sam H.Pilbara, WA

  • Verified customer

Passionate, Professional & Personable

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateApril 2020
Loan used forFirst Home
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Sam, thank you for taking the time to leave Roz a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Dana

Dana

  • 2 reviews

Great service

published

Rish was a pleasure to deal with. He made the process so easy, he always kept us updated and explained everything. He also got us a great deal and we will save so much money. Thank you Rish!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Dana, thank you for taking the time to leave Rish a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Chris

ChrisCanberra 2600, ACT

  • 2 reviews

Lendi are fantastic

published

Our whole process with Lendi was seemless. Mark Zigouris was attentive, personable and a real pleasure to work with. I genuinely felt throughout the process that Mark wanted the best product for us even though it was a very straight forward product. Mark was also great in that he was happy to spend time talking to us as people rather than customers and often relayed his own experiences.

The settlement team could have been a bit more demanding from banks and solicitors but Mathu still did a fantastic job communicating.

Well done Lendi, you surprised me.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateApril 2020
Loan used forFirst Home
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Chris, thank you for taking the time to leave Mark a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

LENDI IS AWESOME!!!

published

Lendi has helped us refinance twice now!!!They work really hard and are informative every step of the way! If in doubt ask for ALI JABER!!! He is the man you need to have on board to help you!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Michael, thank you for taking the time to leave Ali a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Nick and Trish

Nick and TrishSouth East Queensland, QLD

A great service! Highly recommended

published

Always very professional and obliging, Rachel Semaan and her crew were fantastic. Lendi bent over backwards to help us and got us over the line in difficult circumstances! Highly recommended!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Nick and Trish, thank you for taking the time to leave Rachel a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Amazing Service

published

Buying your first home can be daunting, but Kristina was there guiding me every step of the way. I highly recommend talking to Lendi's team, they are very professional, understanding and helpful. They worked around my personal situation and walked me through the process with ease. I cannot thank Kristina and the team at Lendi enough! All the very best!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Pawan, thank you for taking the time to leave Kristina a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Fantastic customer services

published

I am very impressed with Luis Zoglio's customer services and his work ethic. I had tried so many times to contact my bank during this COVID-19 crisis and I didn't get any success with my bank. I registered my details on Lendi website and everyone that I had the opportunity to talk with from Lendy was extremely nice and helpful. I am very satisfied with Lendi and I'm looking forwad to continuo work with them.

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Mayra, thank you for taking the time to leave Luis a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Nicole

NicoleGreater Melbourne (Metropolitan), VIC

Great service from Eric Wu, kept me informed all the way and got me the best interest rate and product

published

Customer service is awesome, could not have asked for a better experience. I did not occur any unexpected costs and company was transparent with everything. I received an excellent interest rate and commend the company for all their hard work. They made the whole process easy and understandable.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Nicole, thank you for taking the time to leave Eric Wu a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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Good communication & customer service

published

Alex Boreham help us reduce our variable home loan interest rate with ease. He also provided feedback and advice regarding finance strategies for future investment projects. Pleasant experience and would highly recommend.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi James, thank you for taking the time to leave Alex a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Excellent Service and advice given

published

Alexander Zappavigna & Joanne Nguyen were really great to deal with over the phone and the loan review process was simple, without me having to leave my home.
Alex reviewed my situation and advised that it would be in my best interest to stay with my current Lender and home loan and explained clearly the reasons why. I'm grateful for his help and will certainly contact him again in the future.
Thank you Alex and Joanne.

Transparency
Customer Service
1 comment
Lendi
Relationship manager -Lendi

Hi Carmen, thank you for taking the time to leave Alex and Joanne a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Mel H

Mel HVictoria

Great communication and customer service

published

Alex Boreham was fantastic in helping me restructure my loan. Gave sound advice, good communication the whole way through and overall made this a very easy and pleasant experience. Would recommend. Many thanks!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Mel, thank you for taking the time to leave Alex a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Elisha

Elisha

  • 2 reviews

Terrible and painful experience that got us no where.

published

I first submitted documents to a Lendi broker on 29/01/2020. We were told things were looking good and we put a contract on a house. 3 extensions on the contract later AND 9.5 weeks of back and forth with the broker. Nothing! I became frustrated and could not get a clear answer on where things were at. I spoke to the supervisor (who didn’t even get back to me until late the next day) who then informed me that no applications had even been submitted to any banks. I ended the relationship with Lendi and started over with another broker. Less than 2 weeks we had our contract unconditional. My advice is to steer clear of Lendi. An awful, quite traumatic experience that nearly lost us the house. I would give 0 stars if this review let me.

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Lendi
Relationship manager -Lendi
SME

SMEMetropolitan Adelaide, SA

Joshua Ruthnaswamy from Lendi was just great

published
Transparency
Customer Service
Application Process
Timeliness
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1 comment
Lendi
Relationship manager -Lendi
Page 2 of 82
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Questions & Answers

YankeeDoodle

YankeeDoodleasked

Hi, what’s your history of passing on RBA rate cuts?

1 answer
Lendi
Relationship manager -Lendi

Hi, thanks for reaching out.
We work with 40 different lenders, which includes the major banks. We personally do not pass any rates, we are just informed.

Can I assist you with anything further today?

Regards,
The Lendi Team

Bobby M.

Bobby M.asked

Dear Lendi,

Do you give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?

Thank you.

1 answer
Lendi
Relationship manager -Lendi

Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!

olwen at

olwen atasked

I'am a 66 year old person, with a mortgage of $300,50 thousand dollars is there anybody that would give me interest only.

1 answer
Lendi
Relationship manager -Lendi

Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!

Get an answer from our members and Lendi representatives

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