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GR-L218CSL (615L, Stainless Steel, Black Water Dispenser), GR-L218ASL (615L, Stainless Steel, White Water Dispenser)youandmeIllawarra, NSW
- 2 reviews
This fridge has been great
I'm surprised at the poor reviews for this fridge.
We've had ours about 2 years now and it's been great.
The best feature is the freezer draw which is spacious.
The french door cooler is so much roomier than a side by side.
Purchased in August 2021 at The Good Guys for $3,000.00.
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OOftPuahSydney
- 5 reviews
Nice fridge with modest features
Had this fridge for just over a year now. Held up pretty well and has performed great. Plumbed water means we get fresh cold water and ice with also the option of it being crushed or in cubes. With the ability to also change temps for both fridge and freezer, and great LED lighting inside, I give it 5 stars.
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jan rForster
- 20 reviews
Great features
This fridge has it lol even a smart phone app to tell you what's wrong with the fridge if you experience problems.
The downfall though is the design of the water container
I have had it repaired after 3 weeks due to constant dripping
Even after fixing the piece called the assembly it drips a little
I would have thought the design is an engineering fault.
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Sadie 55Kerang
Perfect best fridge ever
this is a great fridge it is so easy to clean it keeps the right temperature throughout the fridge and the water compartment is always icy cold which i love and it is so quiet you wonder sometimes if its working after having such a noisy fridge for so long
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Katesunshine coast
- 4 reviews
Bad LG service and customer support do not know their fridges!
Can't clean the bottom shelf and LG can send a new one (under warranty) but say I have to pay for it's installation as it's designed so you can't replace it yourself! It's a design fault of the fridge so why should I have to pay for LG's mistake? I was put through to a case worker, John, when I rang, and when asked to speak to the top person in LG he said he was, I can only assume he was saying he was Mr. Juno Cho, but somehow I doubt it. Very poor customer service...telling me the customer is wrong and they won't give me a fully installed clea...Read more
n shelf in my fridge. FINALLY HAD THIS RESOLVED AFTER GOING THROUGH CONSUMER AFFAIRS. ENDED UP THE SHELF WAS REMOVABLE BUT VERY STUCK DUE TO THE SPILL BECOMING SO STICKY AFTER SUCH A LONG TIME. So I found it strange LG told me themselves it couldn't be removed, but the person installing a new one (who brought the wrong shelf anyway) was able to remove it and we cleaned it! Other than this problem, I do find it a descent fridge.Similar opinion? Write a review on ieatwords.com.au!
Shannon MGold Coast, Qld
LG warranty is a joke
Our fridge has faulty sliders for freezer door and freezer draw and insulated panel in back of freezer. We lost a freezer full of meat and frozen products due to this problem. Had LG service guy come out 2 months ago and still waiting for repairs. Called LG numerous times and keep getting lies.
LG blame service guys and service guys claim they are waiting for parts from LG. We were told this is a common fault in these fridges so you would assume they would have these parts readily available
I do not recommend LG refrigerators and would not purchase any of their products because of the hopeless after sales services.
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Rosie C
- 2 reviews
- 3 likes
Ok but wish we'd read reviews first
Like the storage and the freezer drawer. Lots of internal space and great for platters but.... The exterior is almost impossible to keep looking clean, even with cleaning oil or wipes. The condensation on the ice maker door means constantly wiping it in hot weather if you don't want a puddle on the floor, the water filter is very expensive for what it is and the ice grinder constantly jams. Yep, note to self....Read reviews before purchasing anything!
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LyndaBrisbane
- 4 reviews
- 3 likes
Worst Ever Fridge..Dont buy
We were excited about buying this fridge because it has been a long time since we had a new one.We have had it a year now but do not look forward to summer because,on a very humid day,we have condensation absolutely covering the front of this fridge,the filters are very expensive and its a nightmare to clean the outside.Cant wait to get rid of it...worst ever purchase!
The Look
Condensation on the outside is the biggest problem and hard to clean stainless steel.
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Nadia
- 2 reviews
- 1 like
Great fridge freezer
Had it a year now, yes the ice sometimes needs breaking up but nearby instructions makes it easy...plus it beeps to warn me that I've left the door open- with kids an essential! Very spacious freezer area too, pleased I didn't go for a side by side option. Lots of useful compartments in fridge.
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JannePerth
Total mistake buying this fridge.
Just bought this fridge on Saturday, it's now Monday and it's broken already. An error message appeared and after contacting LG, I was told that because the 7 day cooling off period has not expired, I could either get a replacement fridge or have it serviced. Never mind all the food thats gone off already or the total inconvenience of the whole thing. I didn't dare ask what would happen if the fridge actually broke down on the 8th day after purchase. Totally has put me off dealing with LG and their products. The place I bought it from has thankfully agreed to let me chose another fridge instead of a replacement. Just be weary before you buy.
Broke down 2 days after purchase! ice maker wouldn't work either.
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Unhappy with LGGoldCoast
Do not buy this fridge!
We bought this fridge in May and since then the ice-maker and water dispenser have not been functioning properly. We have had the fridge repaired four times already and the guy is coming back again today. Since he repaired it yesterday it is now leaking on the wooden floor! We wish we had never bought it!
the "look"
It doesn't work!
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OdeMELBOURNE
Dont buy it
Whilst this is a nice looking fridge full of functions i wouldn't recommend buying one. After much fighting with LG, i am onto my second version of the same fridge, and have had 3 repairs, all within 5 months. The freezer seems to be poorly designed and it constantly freezes up, forming ice on the bottom of the basket. This means whenever you open the freezer you have ice dropping at your feet and constant water on the floor. LG seem to be in denial about the problem, but seeing as i have now had 2 fridges with the same problem, it was obviously not just one faulty fridge - its a design flaw.
Adjustable shelves.
Freezer ices up all the time.
3 comments
Seems to me they spend more on advertising than anything else. Thank for these comments everyone - we've been tossing up between the Bosch KFN91PJ10A an this one... Choice is clear now.
Apart from the ice sometimes jamming (this is easily fixed by shaking the bucket) we haven't had any major dramas at all.
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MadanMELBOURNE
Love the design and space
love the in door ice dispenser which means there is no ice making box inside the fridge, saving a lot of space. the in door ice maker surprisingly hold a large amount of ice. the shelves are all easily moveable as per height required. overall a very good fridge design.
Also comes with a 10 year linear compressor warranty, which adds to the peace of mind.
ice dispenser in the door, saving valuable space inside. shelves easily adjustable.
1 comment
You must have been lucky! We have had the worst experience ever.
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Questions & Answers
Anna66asked
We have only had our fridge for 3 days and it has stopped working? I was testing the ice dispenser when it just shut down. Have checked power box, turned off and on and changed plug outlet still no luck have just been shopping so have lots of groceries in the fridge what can I do?? Is there a reset?
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Unhappy with LG
We purchased the same fridge on the 14/5/12 from Harvey Norman and since then it has been "not in working order" for the majority of the time. Do not buy this fridge. I would never buy LG ever again. ... Read more
The customer service is terrible . We have had the repair man here four times already (he is coming back again today). We have had the electrical board replaced once, the dispenser door replaced once, as well as other problems. Since May, most of the time the ice-maker and water dispenser have not been working. Yesterday when the repair man came, he made the water work finally but now the fridge leaks all over the wooden floor! so he is coming back. The repair man is not familiar with the fridge which contributes to the problem!!! Worst fridge ever! We cannot speak to the LG manager, as they are currently busy...dealing with other complaints I presume?