Paid over $600 for this. It is useless at cleaning the floors. Will go over and over the same room 5 times and say it's out of battery and needs to recharge heads home and spends 15 minutes looking for its dock and then usually dies. We get it and put it on its dock ourselves and an hour later it starts up and cleans the same room again! It constantly rides up the door tracks and gets stuck. Now it just sits in the corner and collects dust. More trouble than it is worth.

Not Happy. Received as a xmas gift. It starts off, vacs for 3 mins, tells me its complete, takes 15 mins to find dock, tells me it cant find it and we put it on manually. Ive had the round green one and it was fabulous. It just died one day and that was it, we couldnt afford another one.Mum and dad bought this for us for xmas, cost a fortune for them. They are in their 80s and pensioners. Wanted us to have this to make our lives easier. So extremely disappointed and dont know how to tell them it doesnt work.

This is supposed to be a smart vacumn, it's not. It is supposed to map the house so it knows where it is going but it continually get lost, it very rarely can find the home station. It constantly gets stuck on things that it shouldn't get stuck on, a corner of the room, a stool base. It cleans well but I wouldn't recommend it. Stick with a cheaper model. Disappointed.

Our robot vacuum is called Little Guy and we love it! It is on every day and sometimes twice a day and I couldn't be happier with its performance. We used to drink our morning coffee watching it but now we just get on with our life while he does all the work. They don't like cords much and will let you know if the wheels are caught on something. Just make sure you keep the brushes and dust bin clean and it will keep on working for years.

I have had my Roboking for 2 years now. It has broken down 5 times. It has had multiple traction motor failures. It has nearly spent as much time at the repair centre as it has at our place.

It regularly starts cleaning, does a 360 degree circle and then declares itself finished and then announce that it "can't find the home station".

It has driven into an empty room and gotten stuck in the corner.

When it manages to do a clean it does a good job. But these are too far between. Given this machine cost about $1000 I am extremely disappointed. Especially given it sits broken in my living room again!

This is the second one I have had in 18months which has now been repaired twice since January, same problem. Gets stuck and only cleans a small spot. Harvey Norman have been very good as when I took it for the third time today they have said they will refund my money. I haven't had any luck with LG. I wont be buying another from LG.

As I bought it it was great.and I had the round one bevore and was so in love for more as 3 years! This one now is a pain.it cleans well when it runs but most of the time it stops for nothing. tells you to remove material but there is nothing.so you always on the go to look for him.with the Harvey Norman warranty i send it for repair.they update it and cleaned it and it worked for maybe 3 times and now he is a pain again.so I will wait for the new model and get it replaced. until than I have to put up with this there is no other option. because they don't know how to fix it.

Purchased this robot and was initially very happy. After less than 4 weeks of use, it required x repairs, and 3 weeks later I am still waiting for it to be returned due to parts not being available on Australia. After spending so much money on this top of the line vacuum, I'm very disappointed with the after sales service and would have expected it to be replaced considering it was only 3 weeks old.

i wasted $1000.00 of hard earned money I am on my second vaccume both have done the same thing always bashing into everything, stopping for nothing in the middle of the floor, always telling me to clean out wheels where there was nothing cant always find home station ruining my skirting boards just a pain but when it works it is fine not too often though

If you're like me and can't be bothered pulling out the vacuum every time your floor requires cleaning, definitely get one of these! This little guy has made my life so much easier. All I need to do is set the timer to clean whilst I am gone to work and I come back with everything done. Ok a few things to point out this is only good for dust, hair and small particles. It is kind of expensive but the time and energy saved is definitely worth it.

I made the mistake of buying it on ebay not knowing I get something delivered from Korea. Once unpacked it was all in Korean even the voice. Downloaded a PDF manual from the Australian Website and learned what each button is. Now we get entertained just by its Korean announcements. Other then that it does a better job then some of the Samsung's I had . It does get stuck unfortunately quite often under things since it is a bit higher then a Roomba. And it doesn't get that feet are not to be rolled on. But overall happy especially it gets the hair from our dog every day.

After a poor experience with iRobot, this is a wonderful machine - so quiet and thorough and has no problem with fluffy rugs or skirting boards. Doesn't smash into things the way iRobot did or get tangled in cords and has different cleaning patterns including being able to designate the cleaning space ( although takes a bit of time to set up so don't use it as much now). Still do a proper vacuum n ow and then but not as much as with the iRobot as this one is more efficient and the dust container is sealed and washable. Also doesn't freak the cats out like the other one did so better all round - very pleased with this lovely machine!