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LG Roboking Square VR64702LVMP
Robot Vacuum Cleaners Buying Guide
Our buying guide will explain which type of robot vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Peter CSYDNEY OLYMPIC PARK
Worst product ever invented
This is a completely useless product, it does not do anything it is described to do but does extra things like, getting stuck under furniture, pushing chairs around the room, bumping into walls, flicking whatever’s on the floor around the room, trying to climb up furniture, falling off stairs, pushing doors closed, falling outside the front door, shutting off for no reason, playing annoying error message, pushing the charging station around the room, wandering around aimlessly, trying to locate the charging station but can’t can and keeps wandering around. Oh, It actually does a lot of things, maybe I was wrong... actually I think it’s great value for the $900 I paid for the [Word Removed] of a thing! Happy vacuuming!
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Emma kPerth
- 9 reviews
- 2 likes
- Roboking Square VR64702LVMP
- Verified purchase
Pretty much useless
I have tile, floor boards and carpet it barely vacuums up anything on any of the surfaces mostly just flicks it all around. Has also left terrible black marks all down my walls. Constantly gets stuck even on the small bump. Have packed it away and no longer use it.
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Review collected in partnership with LG
JohnDarling Downs, QLD
- 3 reviews
- Roboking Square VR64702LVMP
- Verified purchase
Not bad, but isnt working now
Works OK on hard floors. Not good on carpet. Ok for regular maintenance, but you still need to regularly vacuum.
Unit is 18 months old and has now failed. 1 of the 2 sweeping brushes have stopped working.
LG advise the only people servicing the vacuum are in NSW.. Time will tell how good their customer service is.
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Find out how LG Roboking Square VR64702LVMP compares to other Robot Vacuum Cleaners
Know better, choose better.
EnderAdelaide
- 6 reviews
- 9 likes
- Roboking Square VR64702LVMP
- Verified purchase
This is a very useful appliance. Happy with it.
I had a test drive of this cleaner because my friend lent it to me for a couple of weeks. After the test drive we (especially my wife) purchased it immediately. Its main purpose is to save my and my wife's time and this robotic cleaner does it well. It takes about 40 to 60 minutes to clean a ~120m2 house. I can do it for let's say 20-30 minutes. With this Roboking I don't have to spend this time.
Pros:
1. Navigational capabilities are good. It does not miss any areas unless they are inaccessible for the cleaner. However, sometimes its navig...Read more
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Trish DunnVictoria
- 3 reviews
- 1 like
Life is definitely good
This is the best thing I have ever done for myself. I am an Aged Care worker who works mostly afternoons and N/D, I am also studying Dip. of Nursing. This little vac is a godsend. While I'm studying "Edgar" as when we have named him, just runs around and then when he is tired, he heads home and charges himself up. I can also set him off to vacuum while I'm sleeping after doing a night shift.
This appliance saves me from having to vacuum every day (which I used to have to do) as I have a Japanese Spitz who sheds hair and also 2 kids and a parr...Read more
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Simon mAdelaide
- 2 reviews
Faulty
Was perfect for first few weeks. It made a huge dent in the cleaning regime, perfectly dodging obstacles as it swiftly darted around eating up all the dust and dirt. Then all of a sudden it turned from a cleaning ninja into an old blind man banging into every obstacle possible. We were informed it needed a softwate update and had to be sent away. So that was the end of old mate.
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Anita
- 3 reviews
- 4 likes
- Roboking Square VR64702LVMP
- Verified purchase
Safety Hazard - fell down our stairs and over landing 12 times and could have killed our 2 babies
Dear all consumers - do not trust LG Robokings - they are a safety hazard and chipped our wall and almost hit our babies by falling over landings and stairs
Please see what LG wrote to us below (email copies) when we sent in for a replacement when under 12 months old. They blamed us for not cleaning properly when the sensors actually son't work and never have.
***** Buyers BEWARE of LG Products and Service Warranty: of Robo-king or similar from LG ***
Dear Unsuspecting Customers,
Do not buy a Roboking or similar robotic vacuum cl...Read more
eaner from LG if you have any second storey or stairs. The promoted edge protection/cliff protection does not work and the roboking has fallen 8 times from our second storey on polished boards and cracked our stairs and walls on the way down.Similar opinion? Write a review on ieatwords.com.au!
Rachel ZhangAdelaide
- 8 reviews
- 7 likes
Perfect if you have fur friends
We've bought it for a while, and I think it is a right time for me to review it base on my own experience.
Generally, it works very well and saves me heaps of time on cleaning timber floors with my dog's hair (10 yro Jack Russell). It also cleans on the carpet, but you have to make your carpet sits very flat, my guest bedroom has a slice of bumps up, it is quite sensitive to detect these barriers and notify you by sound" please remove the stuff on the LHS or RHS sensor".
It cleans pretty much all the corners which it goes through. After th...Read more
e clean, I always clean the underneath brushes and inner dust box, you can wash the inner box and roller brush is washable. The only drawbacks is the clean filter(paper) is not washable and harvey norman or good guy do not sell it, they advise me to order it from the official website. LG website is not helpful, there are tons of different parts for different models which I have to go through myself, it is time-consuming and not convenient. I dont even know what it's called for this filter. I don't get any faults or breakdown for this machine during the past year. I have recommended it to some friends, and feedbacks are pretty good. It is an expensive machine, but it dose its job very well. I remember the warranty is 2 years.Similar opinion? Write a review on ieatwords.com.au!
Does not do everything it says on the box, poor post product support!!!
Have had this unit now for quite a while (purchased Dec'15) and it has been fully "trained" using the manual and setting up the area we want. You can not leave the unit alone, we have to close all doors and block archways to prevent it going outside of the "trained" area. Have had the unit sent into LG service center (at our cost to get the unit back!) and they "tested" it and it did not go outside of the "trained" area which apparently had a door way.
If we could get the unit to stay within the area trained without having to shut the door...Read more
s or put things in the arch way it would get a higher rating but only just. The whole point we chose this model was because the LG sales rep(s) (yes 2 of them in different stores) not just store staff said it can be setup to work an area and not go outside of the area by "training" the unit. Other issue is, it's ability to not find the home station even if you put it right in front of it. Never going to purchase LG items again as I don't believe they know what their items do or do not... And I did like the look of the LG 38UC99 38inch Curved UltraWide QHD IPS FreeSync LED Monitor. But guess that wont do what it says on the box either so will give that a miss.Similar opinion? Write a review on ieatwords.com.au!
Find out how LG Roboking Square VR64702LVMP compares to other Robot Vacuum Cleaners
Know better, choose better.
constantly gets stuck, can not work unsupervised, can't find its way home
Not happy at all, tried to get a refund but LG asked me to send it for a service, it returned still useless.
Not worth the money at all, and LG refuse to give a refund if it passes their service. It constantly gets stuck under furniture where there is plenty of space, gets stuck on sliding door rails, states there is something caught in its wheel, when there is nothing there. Never finds its way back to docking station.
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NickBSunbury
- 2 reviews
Doesn't find home station and gets stuck on everything
We purchased this Roboking (top of the line) in July 2016. We were replacing it after we had an unfortunate mishap with our Roomba IRobot (operator error - not the fault of the vacuum cleaner). The retailer did not have a new model of the Roomba IRobot available on the day and we desperately wanted one (we have four dogs at home so lots of hair). In short, the retailer sold us the Roboking. Worst decision we ever made. In the three months we have owned it, it has only once found it's home station. We spend the first few minutes every nigh...Read more
t searching the ground floor of our home for the vacuum cleaner, as this LG gets caught on just about EVERYTHING! It picks up dust and hair thoroughly but really is only doing half the job. Purchasing this vacuum cleaner was the worst decision we made. We should have waited a few weeks for the new Roomba IRobot, which was trouble free for over two years.Similar opinion? Write a review on ieatwords.com.au!
Doesn't find home station, lg says nothing wrong.
The vacuum cleaner worked well for less than a month. I have had the vacuum for 5 months now. It has been in my house for about 3 and in the shop getting fixed for 2. It does not find the home station, even when placed on the holder. This means it will not charge therefore it is not able to be used.
It had been sent to be fixed and has come back exactly the same! I have called again and they said I will be charged if they can't find anything wrong with the manufacture of the robot. They couldn't find anything wrong the first time either, yet it won't charge.
Do not buy a LG vacuum! Mine was not worth the $900 and something I paid!
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Kelly DawsonIpswich, Queensland
- 3 reviews
- Roboking Square VR64702LVMP
- Verified purchase
Love it
I had the Robomaid previously - it packed it in after a short while and of course Robomaid had gone out of business. I thought hard about buying another brand but I find the robots so useful because it's hard for me to manually vacuum now.
The LG Roboking is fantastic. I have had it for 2 1/2 months and it is so MUCH better than the Robomaid. I bought the top model - which was more expensive but I got it on a when it was on special from RT Edwards.
It does a great job of cleaning, it actually gets right in the corners and goes easy from my wo...Read more
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Considering returning
It does a great clean & very quiet. My floors are tiled and vinyl in the bedrooms. Big negative is that it gets stuck on absolutely everything, stuck under furniture, etc. all the time and I'm forever rescuing it. Don't like the new idea with the wheels. My last LG machine I could not fault.
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Gallier
- 9 reviews
Ideal cleaning companion
We have owned this unit for about a year now so it is time to write a review. Overall we have no reservations to very much recommend this unit. Our house is entirely hard surface so this may be different for a carpeted house though we have some thick rugs on our floor that it easily climbs onto and takes care of without hassle. It is quiet has a variety of programming, announces when it is done and auto returns to its docking station for recharging. For the entire time we have owned it we have had absolutely no hick ups. It is activated once a ...Read more
week and runs through the whole house each time. Depending on obstructions and different floor levels which can be managed, it can do so without interference of the owner. If your rugs have long fringes on the edges it may get confused and think it needs to suck it up and consequently get stuck. If it does, it lets you know that it needs your help and after doing so shuts down to preserve power and prevent damage until you come to its rescue. If you have gaps between floor and furniture marginally less than its own height it may try to get under it and also get stuck. The sensors sense the furniture edges and walls and anything it needs to get around and it auto changes directions mapping away from it but seeking the perfect skirting paths so it does take care of the periphery of the floor surface. Based on the edges it finds, It then continues to navigate the floor area that eventually will cover the complete surface. It does clean very well, including corners and is a real time saver. It is quiet enough to set it loose at night while you are in bed but you need to spend some time learning it’s limitations and habits and yes it learns as well. We have some marginal gaps so we devised some simple artificial barriers, such as a large book, to put in front to stop it from getting stuck. This is just common sense and each house will have its own challenges. It is a highly intelligent unit that performs admirably for which it was designed, cleaning. Bear in mind it is not real “AI” rather sensory programming but very good programming at that. We think LG has got it right and it looks and feel a quality product. We find it necessary to empty the dust bin after each duty cycle but it is an easy process and probably a good habit for it is pretty full each time. Besides, it alerts you to do so each time you start a new cycle. We called ours Robby since it virtually becomes part of the family, roaming among us like a pet while we do other things. The good: Light, Quiet, Cleans very well, Excellent programming, Comes with a docking station for re-charging with auto return to base program, Quality product The bad: It's not perfectSimilar opinion? Write a review on ieatwords.com.au!
Find out how LG Roboking Square VR64702LVMP compares to other Robot Vacuum Cleaners
Know better, choose better.
AndoMelbourne
- Roboking Square VR64702LVMP
- Verified purchase
Regrettable Purchase – Hope You Like Cleaning (Hunk Of Junk)
My biggest regret was going with the LG Roboking, I had a Roomba (irobot) for 5 years and that run pretty much without any problems and the only frustration was getting replacement consumables (Filters/Brushes) from the US.
I purchased the LG Roboking in December 2014 from The Good Guys in Bayswater, Vic.
The Good:
• Quiet
• Local support network/replacement parts.
The Average:
• Same suction as the Roomba.
• Same coverage/time as the Roomba.
The Bad:
...Read more
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Sarahdavis79Sydney
- 8 reviews
- 6 likes
Great. If it breaks I will get another one.
vr64702lvmp Red square robo king is so good. I love it. My old 'robomaid' died last year. I got this one as a gift this year and love it. I get the kids to tidy everything off the floor before school and set it to turn on during the school run. 1 hr later done. Whole house freaking gorgous and I can get any Lego pieces back :/ before the dirt and dust goes into the bin. The dust bin is a bit small but Benji (you have to name your robot, right) is on every couple of days so not too bad. Cleans under beds and lounges brilliantly. I have set all my furniture for our robot vac. First go all electrical cords went in small plain black boxes under beds or behind furniture to stop vac getting stuck. No biggy and it was a one off job. Worth it.
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HeatherGreater Melbourne (Metropolitan), VIC
- 10 reviews
- Roboking Square VR64702LVMP
- Verified purchase
DONT WASTE YOUR MONEY
This has broken down 5 times in 6 months. Bought from Harvey Norman, takes weeks before it's supposed to be repaired and returned. It does not work again! When asking Harvey Norman for a refund/replacement told LG have to give the OK first! I've rung Manilla 3 times, numerous emails to both Harvey Norman and LG to no avail. LG just tells me the case has been escalated, this has happened 5 times now in 2 weeks! Now told they will give a store credit will take 24/48 hrs that was 4 days ago. When it was working was good but I will never pur...Read more
chase an LG product again nor buy from Harvey Norman. This vacuum is for an 86 yr old man and he has had to pay a cleaner to do his floors. Will now look at the Samsung one the service could never been like LG or Harvey Norman.Similar opinion? Write a review on ieatwords.com.au!
Chris P
- 2 reviews
- 2 likes
Requires constant supervision
We have a small dog that is inside and 2 young children making a daily mess, so a robot vacuum makes sense. After reading the Choice review, we selected this model. Overall we're very disappointed. We have timber floors and a lowset couch sitting on a shaggy rug that the vacuum constantly finds it's way under and gets stuck literally every 5 minutes. It doesn't seem to learn, that it can't fit. I can use the "My Space" mode to have it avoid this area (as I really don't need it to clean there anyway), but there is no way to "save" a space, ...Read more
rendering this mode time consuming and largely useless as I have to spend 5-10 minutes driving it around the border to designate the area. I typically get frustrated and select the HOME button to just have it give up, which it can never seem to find. Sometimes it literally turns around and heads in the complete opposite direction. Even when it hasn't got stuck and had to be repositioned. Most of the time, I have to manually position it so the home is within a couple of metres. Absolute garbage and will be returning the unit to the store. I may look at the Dyson 360 Eye when its released as the App sounds like a good idea as you can view a map of the cleaning and hopefully be able to designate no-go areas!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Parker09asked
It keeps saying “main power switch on the back of the roboking is turned off, please turn the switch on". It is on. And I’ve tried switching it off and back on. I’ve tried cleaning all sensors and tried turning the home base off and on. Still no luck. Anyone had this issue and know of a fix?
Marjolein I.asked
The right brush is stuck-it won’t rotate anymore. Removed all debris around it but it looks like it is either stuck at the brush itself which prents rotating or on the right side of the large brush which are connected. How can i have a look inside to see where the problem is? We do have long hair cats so i assume the hairs are causing this. Thanks for the help. Marjolein
No answers
Gscataasked
Stupid piece of crap says switch on back of roboking is turned off???? How its on and the charger is on and there is power lighting up the display on the vacuum...
Any ideas LG??
Want to build fantastic customer relations... I bought it on the 15/03/15... This stopped working about a month or two ago... After we finally found it hidden under a bed 3 months later.
Would you like to replace?
1 answer
There is by pass circuit that allows it to communicate when the main switch is turned off but it is on the charger, this helps to let you know that somebody has turned it off and not that it is simply disobedient or lazy and refusing to work. Just follow it's voice instruction, turn it on and the planet will again return to its stable rotational orbit.
...."This stopped working about a month or two ago... After we finally found it hidden under a bed 3 months later. Would you like to replace?"
I probably wouldn't have publicly admitted to the fact it took 3 months to find it in your own home, the fact it stopped working after you found it raises the question was it simply hiding in fear from you? did you beat it after you found it hiding and accidentally kill it? or did it just wither and die from lack of respect and care?
I shan't think that they "would like to replace it" after 2.5 years and out of warranty but if you take it back to the shop cradling it carefully in your arms and tell the shop assistant while brushing away a tear and through sobs that it has died, can you help? You never know your luck.
Regards
Mick
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