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TwoScrewsLoosePeel, WA
Freelander 2014
After motorhoming in Winnebagos for 10 years we decided on a Caravan. We settled on a 2014 Lotus Freelander off the dealers floor and have since done about 50,000 klms. Apart from some very minor issues... broken clips, cupboard locks.... we have found the van comfortable and of a good quality and design. Lotus has been exceptional in providing spare parts by mail and following up on raised issues. Better than our previous experiences with the motorhomes. Remembering that this is a moveable home, all brands will have small issues, but how good after sales service is for me .....important. That's the area where Lotus has won us so far. That plus our WA RV centre.
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Very Happy Customers
We took delivery of ou 21-6 Lotus Freelander in February 2016 in Hervey Bay. We have done numerous trips with our van in both on and off road situations and it has met all our needs. Very comfortable in the confidence that it will not let us down.
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livpalmerPenrith
Excellent Caravan
We bought a brand new 12/2015 Lotus Off Limits. Our 3rd caravan and we are so happy with it. We use it quite a bit and are planning on going off full time eventually. We can not fault the van and it has performed well above our expectations. Not only are we happy with the van, we can not fault the service we have received from the manufacturer. Nothing has been a problem and they are always there to help when we need it. Initially when there were a number of small teething problems and now because we doing some modifications to suit our needs a...Read more
nd they have been absolutely fantastic. In fact our van is well out of warranty and they have provided things we have ordered for the van free of charge including leather cushion inserts to convert our club lounge to a bed. This is a quality van and we would happily buy another one. Thanks for the great service Lotus.1 comment
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MazBrisbane
Love our life in the Palace on Wheels
We have owned our Lotus Sprint LE for 6 years, we have traveled from Cooktown to Adelaide & lots of places in between, the Lotus is awesome. At 5 years of age the upholstery started to peel badly, after calling Lotus Melbourne they offered to replace all the upholstery in the van, no time frame just have a holiday bring the van to Melbourne, with a one day turnaround & $800 which is the difference of leather & bonded leather at time of purchase, we had the upholstery replaced in February 2017, we even have a magazine holder that we didn't have previously, happy campers we are, love traveling with our Lotus Palace.
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Love this van.
We have a new Lotus Freelander and have put it through corrugated red dust roads, stony creek crossings and of course black top travel. From the day we picked it up we have been delighted by the finish inside and out and the support from Lotus with any queries we have.
We love this quality van and are very proud owners.
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SharonCaboolture
Lotus Freelander lover ♥️
Freelander 19"6 is a quality van inside & out. Excellent to tow and exceptionally comfortable. The finishes are high quality and Lotus service is awesome. I'm proud to park the van anywhere as it's a great looking quality van.
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Lotus Trooper
I brought a Lotus Trooper new in 2011.
The van had some serious issues on delivery the main issue being under rated suspension. The big issue was there was only a very small load allowance if there was water on board.
First mistake people make when they have issues is trying to talk to selling dealer in most cases they will not represent your issues to Lotus properly or they simply won't care because they have your money.
Talk to Lotus direct I did this after some frustration with the selling dealer.
The response from Lotus was o...Read more
utstanding the suspension was upgraded. I actually chose a better suspension system for the replacement. Lotus George from his own pocket put up his own money to cover the extra cost of the new suspension. I did pay a little as well however this was well under what I would have paid if I had optioned it at order.2 comments
There has been a lot of talk about "Fake Reviews" around Lotus Caravans on this site There is an agenda by someone to do harm to the Lotus Brand. There is a strong owners community for Lotus and when ... Read more
they saw their chosen brand being attacked they responded. Some of the negative reviews here are genuine some are not. All the positive reviews are genuine they come from real owners. The "Fake Review" campaign is a a negative agenda driven push by a particular FaceBook group.There are continuing attacks on the honesty of people who are posting reviews on this page. I was accused of pushing people to write positive reviews of Lotus caravans. In the first instance I hadn’t ... Read more
encouraged anyone. Some negative reviews were highlighted on the Lotus Caravan owners group and a member mentioned that people should respond. I was personally blamed for this which is untrue.Similar opinion? Write a review on ieatwords.com.au!
CljGlenwood
- Verified customer
Lemon Trooper
I am completely unsatisfied with the quality and fit out of my Lotus Trooper cutaway and have been since handover dec 2014. Engineers report recommends a full refund due to the extensive defects and non compliance to Australian standards
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Can't live without it
Had our lotus Freelander for three years, absolutely love it, very comfortable has been reliable and is easy to tow.
We loved the layout and onsuite and had great service from lotus.
Would definitely buy one again.
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Living the Lotus Life
We took delivery of our Lotus Trooper 12 months ago, and still everytime I walk into it I need to pinch myself! It is beautiful! functiona! practical! and a wee bit special!
Yes we had a few teething problems but all have been sorted in a timely matter.
The husband is equally happy with all the other stuff, I stay out of all that. If he's happy, I'm happy and vice versa!
We are both very proud to be towing a Lotus Trooper around our beautiful country!
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CazAU
- Verified customer
So proud of our purchase
After months of research for vans within our budget, Lotus came out a winner. For us it had been a smooth and fun experience thanks to the guys at Luxury RV in Mandurah. It is a top quality van in and out and having done over 10k of dirt plus bitumen without major problems we are definitely sure we made the right decision.
Towing is a breeze with our 200 land cruiser.
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- Verified customer
Super Trooper
We purchased our 19'6" Trooper in November 2015 and have used it extensively since. We researched many caravan brands extensively and considered our camping/traveling needs carefully before committing to Lotus. Since delivery we have been delighted with our purchase. The van does what it is supposed to and makes life very comfortable. Any issues we have had have been dealt with without a fuss by Lotus - no questions asked. If we were in the market for another caravan we would definitely buy Lotus again.
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- Verified customer
LOTUS TRACKVAN the biggest lemon of my life
worst investment of my life within days things started going wrong and the after market service from the dealer and manufacturer was woo full in the end I lost about 50 k
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LuckyJoAlbany
On time
Ordered our Freelander in March and was assured it would be ready to pick up in time for our big trip up north. Booked holidays and crossed our fingers it would be ready. To our great relief it is already waiting for us to pick it up ahead of schedule. Both the Lotus factory and the dealership have been a pleasure to deal with all questions answered promptly and happily. Can't wait to see our beautiful van.
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KRCFalcon
2014 Lotus Trooper 21' - brilliant.
Top quality finish, outstanding aftersales service from both dealer and Lotus factory even after warranty. Van tows beautifully. Have done close to 45000kms and the van and appliances have not missed a beat. I have spoken in depth to the Lotus owner George and his warranty manager and both are fully committed to the product and resolving any issues a customer may have. I'm a great believer that when you are building something from the ground up their may be things go astray but it's how these things are resolved is the key. In my experience Lotus does resolve issues quickly. I would certainly buy another one.
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Very happy with our purchase
Very happy with the finish, the appearance and how it tows. We are proud to show our caravan off wherever we go. We are about to head off for a long trip where we intend to have lots of off road experiences and we are impressed with how well our Lotus Tremor is set up for this
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Pam JackoPerth, WA
Lotus Lovers
We wouldn't be without our Trooper. We did extensive research and it just kept ticking all the boxes. It offers everything we wanted and more.
We get a lot of feedback on our trips from other people and always extend an invitation to have take a tour. Thank you Lotus.
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Love our lotus ! Living the dream traveling full time
We have a 22ft freelander, live in it full time on the road. Very comfortable, plenty of room with all the luxuries you would expect from a top end off road van. Quality and service is ⭐️ ⭐️⭐️⭐️⭐️ . Highly recommend lotus vans
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- Verified customer
Terrific Trooper
Fantastic caravan. This is our first caravan and we love the quality of the fit and finish. Nothing has gone wrong since we purchased it. Highly Recommended. It's a 18'6" Trooper.
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AngieWide Bay-Burnett, QLD
- 2 reviews
Great van! Just love it.
We have a 2016 Freelander with club lounge. Just love the layout with the center bathroom. It ticks all the boxes for me inside and all the boxes outside for the other half. We have had no major issues with our van. As we are not yet able to use it full time we get y as often as possible. Very we laid out and you don't get in each other's way if you have to be inside due to inclement weather. We just got a new tow vehicle and you hardly know that the van is behind you.
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Questions & Answers
Tim A.asked
demensions for 2012 lotus uptown 2500kg caravan
No answers
Wayne Averyasked
Have a Lotus Sprint 2008 who is the blind manufacturer please????
Thanks
Wayne
No answers
Clem M.asked
what is the size of the waste water outlet (thread) on a 2009 Sprint
No answers
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livpalmer
Who better to write a reiview than someone who has had their van for over 12 months! A good period of time to wean out the initial teething problems and put it to a good solid test. Doing what it is d... Read more
esigned to do, lots of trips, lots of different road and weather conditions and not to mention lots of thorough enjoyment! Why there is so much annoyance from a certain group about people writing reviews 12months on is beyond me. It's a fair amount of time to give a solid and genuine review in my opinion.