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Reviews

(79)
(1)
(1)
(1)
(9)
  • Customer Service
    4.7 (57)
  • Timeliness
    4.6 (57)
  • Job Satisfaction
    4.6 (54)
  • Rates and Fees
    4.2 (51)

Reviewer Photos & Videos

Jblom

JblomGreater Melbourne (Metropolitan), VIC

  • Verified customer

Hot water repair

published

Service was awesome and he was very polite, punctual and spot on on the job. Found the problem instantly and fixed it in no time. Job number 776996 will use service again



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Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Michael I.

Michael I.Greater Melbourne (Outer), VIC

  • Verified customer

Great service!

published

Simon arrived on time and was extremely professional, well mannered and friendly. He diagnosed the problem in minutes, explained it and carried out the job perfectly and in an extremely timely manner, would highly recommend this company!
job #776557



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Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Thank you for your fantastic review. Our technicians' knowledge and expertise enable us to be a leader in our field and we pride ourselves on the high quality work our technicians deliver to our Customers. Kind Regards, Metropolitan Plumbing 776557

Zak S.

Zak S.Greater Melbourne (Inner), VIC

  • Verified customer

Company Service

published

I was just charged a certain amount which was later reviewed and adjusted.
I would recommend this company and the after service they provide you is excellent.
Although i was initially shocked, after a thorough phone call explanation and discussion, my opinion of their service and commitment is exceptional.

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The reviewer stated that an incentive was offered for this review

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  • Verified customer

Xmas saved by the 3 super heroes

published

Cooker broke, got a new one installed on Xmas Eve by Ronnie, Angelo and Jayden. Great job and now we can cook the turkey tomorrow. Would use the guys anytime!

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Metropolitan Plumbing
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Jessica 775309

Jessica 775309Greater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent service

published

Ronnie attended site very responsive, was very helpful with sorting out the issue. Gave us a price and fixed on the spot, no crap.
Would definitely recommend metropolitan plumbing and there team.

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Metropolitan Plumbing
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JMT

JMTGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Quote for installation of tap to refridgerator

published

Daniel arrived promptly and was very knowledgeable about what needed to be done to install tap to our fridge. He arrange for parts to be ordered and plumber Wally to attend to do works within the hour. Wally arrived within the hour and had the job done promptly and professionally. Also gave advice about what needed to be done to ensure smooth installation of dishwasher as well which was appreciated.

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Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Nada R

Nada RGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Hotwater service installed on extreme heat day.

published

Les performed like a hero to install my hotwater service on an extreme heat day. He was very courteous and I felt very comfortable having him in my house.
Les deserves recognition.

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Metropolitan Plumbing
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cle7

cle7Victoria, Australia

  • Verified customer

Costly call out fee, over charging on the quote, however good customer service.

published
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Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Sandy3140

Sandy3140Greater Melbourne (Inner), VIC

  • Verified customer

Peter T J/No: 773850

published

I would highly recommend Metropolitan Plumbing Melbourne, Peter T was on time, he was very kind and knowledgeable and helped us fix the issue in the fastest way possible. Thanks so much for coming in Melbourne's hottest week so far this year. Good experience overall, your a wizard Peter T.

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Metropolitan Plumbing
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John

JohnGreater Melbourne (Outer), VIC

  • Verified customer

Great professional work

published

Matty and Luke did a great job replacing our hotwater unit and decommissioning an old solar hot water system. A gas line also needed to be replaced, making the job complicated. The work was carried out in a professional and what seemed like an effortless manner. Matty explain each step of the job as it progressed, making sure that we were happy with the outcome. He stuck to the written quote, with no nasty surprises. Very happy with the finished job. Would definitely use them again.

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
JoT

JoT

  • 2 reviews
  • Verified customer

771729

published

Arrived on time, was very friendly, explained what he was doing, went about his work without disturbing me. Explained what he had done, and left everything clean and tidy. Great job

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Metropolitan Plumbing
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YNOT

YNOTMelbourne

  • 5 reviews
  • Verified customer

Beware, get other quotes first!

published

Beware, they charge like a wounded bull, they don't give a breakdown of the costs involved. They use high pressure tactics and look for other jobs to overcharge while fixing the first one. Don't fall for the trap of ignorance, get multiple quotes and you will see the difference. They completed the job, but at a high overcharged price after more investigation online after the job was completed. I guess you live and learn!

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Metropolitan Plumbing
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Erica

EricaVictoria

  • Verified customer

Fantastic service

published

Simon was a great help today sorting out our hot water issues. Super thorough and efficient with a really nice manner. Will definitely call on these guys again for my plumbing needs! #770452

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Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Thewrenster

ThewrensterGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great work.

published

Matty did a terrific job. Outstanding service, with a smile. I would highly recommend. Matty gave secondary opinion on a previous plumbing quote, Mattys quote was honest and my problem was efficiently resolved.

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Barb K

Barb KGreater Melbourne (Outer), VIC

  • Verified customer

Blocked storm water drains

published

Ryan Joshua Luke
Prompt through friendly staff, explained all
Aspects of my problems and how they would repair it. Very quick service and always willing to go out of their way to achieve a professional result

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Metropolitan Plumbing
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  • Verified customer

Professional great plumber

published

Tony was fantastic. Professional, quick to attend, very helpful and fixed our issue. Would highly recommend. He gave us a solid advice on how to fix the issue ongoing and we will definitely use his services again for future plumbing needs.

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David Fraser

David FraserGreater Melbourne (Outer), VIC

  • Verified customer

Exceptional Service

published

Wally, Luke and Peter were outstanding and under the conditions (rained on Peter) did a fantastic job.They explained the issue and were extremely professional. Will definitely recommend you guys. Thanks

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Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Raquel

RaquelGreater Melbourne (Outer), VIC

  • Verified customer

766540

published

Called up the Metropolitan Plumbing with regards to the toilet and cistern issue and Ryan came this morning. Ryan was so kind enough to explain everything what needs to be done. Fixed the problem and definitely would recommend them to anyone. Excellent job!

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Metropolitan Plumbing
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  • Verified customer

765977 job number

published

I called up metropolitan plumbing for an issue with water pressure going in to my toilet
Josh was here in within an hour with his big bright fantastic looking truck and located the issue on my water pump feeding off my rain water tank and fixed the problem

Will use this company again

5 stars

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Metropolitan Plumbing
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Daina R.

Daina R.Greater Melbourne (Outer), VIC

  • Verified customer

Exceptional service!

published

Had Peter come out this morning to look at our hot water unit, he was on time, extremely helpful and went above and beyond. Excellent service, I'd highly reccomend Peter to anyone

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
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james M.asked

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