The staff at Kippa-ring store are very knowledgeable with the products that they sell, but The ladies know me by name as I am always buying something from the store.

I just popped in to browse wedding bands for an upcoming wedding. The staff were very receptive to the feedback I was giving and found a piece of jewellery which suited my specifics. I would say they went above their capacity in helping me.

Very happy with the service at Bankstown Micheal hill perfect customer service
I will go back only there
Tried a few Micheal hills but I was only happy with Bankstown service

I have this bracelet for repair and the repair man confirmed that this cannot be repaired which the manager disagree .
He made an excellent decision to make sure his customer will be happy and satisfied by sending the bracelet back for repairs. I am so pleased with his decision . That's a real manager who knows how to look for options and not giving up .Amazing stuff.

The friendly store assistant helped me to choose the style suitable for me and also the style I like, very patient with their customer, good quality item, and wonderful service.

"I have fifteen facial piercings and usually get treated like a second rate citizen, but when I walked in to the store I was treated like I was the most important person in that store and no question was to small or silly and I felt special. U could tell the store manager who I dealt with loved his job and thanks to him I ordered a custom size ring for my daughters birthday which arrived in time as promised have brought from this store before and definitely will return Jesmond Michael Hill your customer service is outstanding and your store manager Joel Hodges is amazing thanks again for helping make a special birthday for my daughter

I went into Michael Hill Erina store - was happy just looking at the jewellery - lady asked me was I looking for myself or a gift. Told her for myself for my 30th Wedding Anniversary but only wanted to spend around the $300 mark. She took me to a counter a pulled out a sapphire looking ring and began to rattle off the gold content etc. I asked her how much she said we have 20% off today - again I asked the cost - $2,500. Why would you show me a ring of that value when I said I wanted something around $300. She replied with have you thought about interest free ?????? Will never step foot into that place again.

I was shopping for my engagement ring and new exactly what I wanted the sales lady took me straight to the ring i had described.she Was happy and accommodate my needs and I felt no pressure to purchase."

"They provide honest and good suggestions about the jewellery in your store. They helped me decide what to buy. Staff are friendly and willing to listen to the costumers needs.

The service from Aggie was personable, warm, friendly, and professional. Great price on the item and excellent listening on behalf of the store attendant to find it for me- they did not try to up sell me something I didn't want. This really meant a lot as there was no time wasting or pressure . The store was easily navigated with a great range to find what I needed! Thanks Michael Hill!

"Lyn was easy to relate to. She listened to our style and wants and gave us her professional opinion at the same time relating to you on different levels. Lyn by far is definitely our jeweller from now on!"

"So friendly, easy to talk to, was completely dedicated to our time. Very easy to talk to. Did not feel that we had to purchase straight away. You should be proud of this employee."

"The team member Kayla at West Lakes Michael Hill was extremely friendly, had a smile, knew exactly what I was looking for, wasn't pushy and was very helpful in what I was looking for for my wife."

The way she approached me you could tell she had been doing this a long time and she's made me feel comfortable. Despite the fact that I was uncomfortable walking into the jeweller being so dirty from work so she's put me at ease by the way she was towards me. I could have asked for a better first experience at Micheal Hill Epping plaza.

Genuine care, lovely customer service, amazing knowledge. Kate at Peninsula Fair is amazing. Never shop anywhere else. Pricing is always fair.
I’ve purchased many products from Kate she is amazing every time.

Amazing store very impressed with the service. Very friendly staff. Thank you valerie will be seeing me again prices are great staff go out of there way with service. thankyou again

I purchased a gold belcher chain to suit my amethyst pendant that I had. The pendant needed something that extra special and Michael Hill did not disapoint! It was at a super price and looks stunning!
Michael Hill is my favourite jewellery, I've made many purchases and every time it's wow!
Love!

He listened to me when I came in with my concerns. He gave me options and choice. He didn't pressure me to make any decisions. He didn't try and sway me either way. He just gave me all of the knowledge to make an informed choice about what I was buying.

I am a repeat, repeat, repeat... customer. Every time I shop at Michael Hill store I see something else I to save up for. My favourite piece is a beautiful ring I just have to keep looking at. I purchased it during a 'sale' period and just can't believe what I paid for it. The staff are great. I can't wait to return for my next purchase.

She had plenty of knowledge, experience, was very willing to help me find what I was looking for and was very patient.Didn't rush me nor was pushy.Was a lovely lady called Sherry.