The sales assistant was very helpful even at close time. She Showed me all the options, even though there was limited black diamond options, she even led me to look at the men's style rings that can look quite fabulous on women too."

"They were very professional. I have bought a lot of jewellery from Michael Hill and every time I come into the shop I get the same treatment. It's nice to see that staff have even remembered my name."

Extremely satisfied with the purchase. There were many products to choose from but the sales lady helped refine these to a few. The product met my expectations. The price was great. The sales woman was very kind and offered her glasses to my mum.

Staff member went above what was expected by her, and was also super friendly to my daughter. Loce this store at ocean keys every single time I come in it's a pleasure

My wife and i took our wedding jewellery in and Marcus at the Chermside store took great care of us and our rings. Attention to detail with their procedure and taking time to make sure we got the best service possible!

"Just generally pleasant and chatty. Showed me things I was interested in without pushing other stuff my way. Quality staff at Epping Branch and hopefully no issue with the product.

Kath and her team were very accommodating and knowledgeable about my needs and could resolve the issues I had in a super friendly, professional and timely manner.
Thank you very much

I want to shout out about my amazing shopping experience I've had at MHJ. Beautiful items, beautiful store and beautiful staff. Trust me you will not be disappointed! Will be back!

I was satisfied with my experience at Michael Hill, I found exactly what I was looking for. The pricing was reasonable although I feel that there should be more discounts for repeat customers. Excellent customer service and very knowledgeable about finance options.

Great attitude, demeanour, appearance, the whole package.
Product knowledge was excellent.
Pricing was compettitive.
Store was neat, tidy, well lit.
I would have no hesitation in returning to this store the next time I have a jewelry purchase to make and have recommended this store to others.

Anna always strives to get to know you, find out what you like, and always has the perfect knowledge of products. I would highly recommend a trip to see Anna at Mirrabooka if you ever need any kewellery8

Wide range of products were available to choose from. Most of them are very much affordable and designer looks.

The staff over there have showed all the items as per my requirements and very much polite in talking which I have never experienced anywhere else.

Took the time to understand what I was after and made me feel extremely comfortable. Gave me options along with competitive pricing and relevant information rather than just trying to make a sale.

Diamond ring bought around 500 AUD few years back which has high sentimental value snapped into two pieces. Shockingly I was told the ring has been deformed and put under force or pressure....and charges to repair is 180 dollars... not happy with the repair charges and no value for sentiments... so many posts I have seen with the same issues, blame has always been put back on customers ( too much force, physical stress on ring, too much wear and tear etc etc... such things cannot be even quantified or measures.. but wsy way for such a big jeweller to wash its hands off... highly disappointed..

Very happy with my beautiful ring for 25th wedding anniversary. Patience and helpfulness of staff was appreciated. 3 different pricing options offered and then the ring was custom made. Brilliant

The staff members interest in what we wanted was great, she listened to what I was looking for & made suggestions accordingly. Turnaround to have the ring resized was quick too.

Great service at Michael Hill Coomera. They took the time to show me many pieces and also showed me other items that they thought I would be interested in! Highly recommend.

"Ask me lots of questions about what I wanted, and went above and beyond to show me all they had that would fit what I was looking for, even offering time to think before purchase

The salesperson listened appropriately, communicated well and was genuinely interested in me as the customer.

Got exactly what I wanted. Love the ring! Love the service. Love the genuineness to help.

Staff listened to my needs and worked with what i wanted in my price range. I walked away with exactly that! I got exceptional customer service and more, they engaged in real conversation not just a selling point.