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Not buying Miele again
We had 7 year old Miele front loader washing machine and dryer which were behaving perfectly, so when our 15 year old Kleenmaid dishwasher died we decided to go with the Miele G6620 SCU. Purchase of the dishwasher was in May 2017. Since that time the front loader died, broke it's heavy metal spindle arm off completely. Didn't have any concerns about the dishwasher, it was washing beautifully, very quiet, couldn't be happier until about 10 days ago when the F24 light came on. Only advice in the instructions is to call a Miele tech.
Warranty ra...Read more
n out May 2022 therefore we now have a service call of $179 for first 30 minutes, $34 for every 15 minutes thereafter plus parts. Canstar Blue Australia advises expected dishwasher life is 8 years. Given Miele's proud boast of longevity of products, they either need to rethink their boast or rethink their product. I'm very unhappy and won't even consider Miele for replacement appliances again.Purchased in May 2021 at Harvey Norman Retail Stores - Appliances for $2,148.00.
1 comment
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StephRockliffMetropolitan Adelaide, SA
- 4 reviews
- 1 like
A bit disappointed.
I’ve always had Bosch dishwashers and loved them. As we were building a new house with the kitchen in the living area I wanted a super quiet dishwasher. I have friends with Miele dishwashers and I’ve had to put my ear against them to see if they were running. This machine however is noisy. I can hear the water splashing and the motor whirring. Also some of my cutlery came out as dirty as it went in. I am really disappointed that I spent so much extra to get a Miele and it’s worse than the Dishlex we had to use while we were renting during the build process. I’m wondering if they forgot to put sound insulation in the door. I feel ripped off.
Purchased in December 2021 at Harvey Norman for $1,999.00.
1 comment
JoelMiele
Hi Steph, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] and a member of our team... Read more
will be in contact as soon as possible. Please reference your Product Review username so we can identify you. Kind regards, Anna.
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UnhappyHobart, TAS
Set up impossible
I took receipt of the dishwasher and needed to adjust the height. However the instructions for doing so are only in diagrams and inaccurate as to how the back legs are adjusted. The instructions appear to offer two options; 1) using a torx screwdriver or 2) pushing the bottom of the leg with a screw driver. Option 1 works with the front legs bit there is not torx screw on the back legs and the attempt to turn the leg with a screw driver doesn't work. The legs are firmly fixed in place and won't adjust.
Ringing support didn't help either. They...Read more
very unhelpfully sent me an Operating Manual on how to use the dishwasher. If only I could. Update: Mea culpa! I recently wrote a review about how difficult it was to adjust the back legs of the machine for height adjustment. After talking with someone at Harvey Norman, I got it right and realise the problem I was facing was all of my own fault for not understanding the picture instructions. The fact is that the back legs adjust using the front screws! Very convenient and much easier than what I thought I was meant to do.Purchased in November 2021 at Harvey Norman for $2,099.00.
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Find out how Miele G 6620 SCU (Built-Under) compares to other Built-in Dishwashers
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JimSydney, NSW
This Dishwasher has faults - but Miele have kindly helped me with the issue
Bought a G 6620 SCU to replace our Miele G 1142 SCU which we had for 11 years until the mother board died(previous other brands lasted longer). The G 6620 SCU fitted precisely into the same space, even the fixing screws lined up with the original holes. BUT beware-this new dishwasher has a door opening feature which opens 20 minutes before the cycle has finished to let out steam, which is destroying our timber work-make sure you have stainless steel or similar protection on the sides of the cabinets. The bottom wire mesh tray also has removable parts that keep falling off-I won't buy another Miele.
Update - a Miele representative got in contact with me, and showed me how to change the program so that the door doesn't open on each cycle.
Purchased in May 2021 for $1,799.00.
1 comment
JoelMiele
Hi Jim, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] and a member of our team w... Read more
ill be in contact as soon as possible. Please reference your Product Review username so we can identify you. Kind regards, Anna.Similar opinion? Write a review on ieatwords.com.au!
Dalibor A
- 4 reviews
- G 6620 SCU (Built-Under)
- Verified purchase
Happy with our Miele G6620 SCU Dishwasher
The Miele G6620 SCU is an excellent dishwasher. I was initially apprehensive about spending so much, but it washes very well for both normal dishes and pots and pans, is quiet and is of a high quality. We highly recommend this machine.
1 comment
JoelMiele
Thank you for your feedback!
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Arctic_elf
- 10 reviews
The best yet
I purchased this dishwasher in Sept 2018 to replace my ailing Bosch. It is the quietest dishwasher I have ever owned. I love the cutlery tray configuration as it is so versatile. The quick power wash suits all but the most soiled, baked on pots and dishes. The longer washes are great for dealing with the more heavily soiled items. The drying is excellent, especially the way the door automatically props open and continues the drying cycle with the fan still going. All in all I am very pleased with this purchase. In addition the salesman at Bing Lee Belconnen was very helpful in showing the features of the various dishwashers and was not at all pushy.
1 comment
JoelMiele
Thank you so much for your feedback!
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AS.
- 2 reviews
- 2 likes
We love this dishwasher so much.
Our old dishwasher died and we couldn't decide whether to get an ASKO or a Miele. We went with an ASKO which was a total fiasco, so once our refund was sorted we bought this Miele dishwasher, and I don't think a day goes by where my partner and I don't remind each other of how much we love it. It looks great in our kitchen, but it's not just a pretty face.
The cutlery tray is excellent, and the design of the drawers is great. We are constantly amazed at how much we can fit in, and big or awkward items that never fit in our old dishwasher go...Read more
in easily. It is super quiet, we never have to worry about bursting hoses, and my favourite feature is how it opens itself a crack after it finishes - I never knew I needed this feature until we had it! The ASKO we originally chose had 'touch' style buttons with no tactile feedback which usually took a few presses to work, which wasn't something we realised we hated until we had to use it. This Miele has nice solid push buttons - simple is good. Dishes have always come out sparkling clean no matter which cycle we've used. I don't want to complain about anything on this dishwasher as it doesn't deserve it, but if I had to find something, the bottom drawer rolls so smoothly that it's easy to send a full drawer of plates crashing to the back of the dishwasher if you're not careful.1 comment
JoelMiele
Thank you for taking the time to leave this feedback!
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Jon
- 10 reviews
- 1 like
- G 6620 SCU (Built-Under)
- Verified purchase
Excellent dishwasher
I've had this dishwasher for 5 weeks now. It replaces a 15 year old Miele dishwasher which I gave to my son (and which is still working perfectly). I am very happy with the new dishwasher. I have tried various programs on it (automatic, intensive, eco), as well as the shorter intensive option on one program, on loads of varying degrees of food encrusting, and have found everything comes out perfectly clean. This model has a cutlery tray, which I find very useful. The centre of the tray can be lowered if necessary for larger cutlery items.
T...Read more
he machine is so quiet that at times I've had to lean down and put my ear near to the door to determine if it was actually working. The only time I hear anything is when it is discharging water down the drain. Other reviewers have commented that in their experience the bottom rack doesn't hold large dinner plates. That is not my experience. I have had no problems stacking any of my crockery and pots. The buttons on the front are easy to use and self-explanatory. They include the options to delay start and also to use an intensive, shorter form of all programs except the eco program. As I have always done, I rinse off the worst of the food scraps before loading crockery and pots into the machine but I don't go to extremes. The machine cleans everything with no problems, including melted cheese from dishes like macaroni cheese. I particularly like the fact that the machine partially opens the door when it is finished (this is configurable but is on by default). This means that everything is completely dry when I unload the machine. I have no hesitation in recommending the machine. As with all my experiences with various Miele products over many years (washing machine, dryer, oven, range hood, induction cooktop), this machine is top quality and works perfectly.1 comment
JoelMiele
Hi Jon, thank you for providing this feedback. Much appreciated! Kind regards, Miele.
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Stacey Va’LWandin Nth VIC
- 7 reviews
- 2 likes
- G 6620 SCU (Built-Under)
- Verified purchase
Love it and easy to reinstall front
Had an old Miele dishwasher for 15 years that broke, brought this one as we needed the salt option and an Intergrative front. The front was very easy to install and so was the dishwasher. Would highly recommend, especially if replacing an old Miele making it easy for me to do.
1 comment
JoelMiele
Thank you for your feedback Stacey!
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Find out how Miele G 6620 SCU (Built-Under) compares to other Built-in Dishwashers
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The Best Dishwasher
Should have bought a Miele the first time.
I have owned a German Bosch and an ASKO dishwasher and both brands have absolutely nothing on this.
Extremely Quiet. The Wine glass holder in the bottom rack is very convenient. The plates stack perfectly if you know how to stack a dishwasher.
11/10 Wash Quality. The Automatic Cycle is amazing.
I run the dishwasher either before I go to work or before I go to bed and every-time I go back to the dishwasher the Dishes are DRY! AND CLEAN!
1 comment
JoelMiele
Thank you Wade for your feedback!
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Rustle In The GrassSouth East Queensland, QLD
- 9 reviews
- 17 likes
FAIR - UPDATED
We upgraded our 17 year old Asko for no other reason than the wife wanted Stainless (see our fridge purchase also!) We paid $2000, for a Swedish built machine instead of $1500 for the Czech assembled machine. We did have an open mind and our Asko had been brilliant. The manager at Harvey Norman did warn us that ANYTHING built today will not work as well as something built 17 years ago... and at the end of the day he was right. We have had issues with cleanliness of the cutlery shelf at the top with them coming out with food stuck between the li...Read more
ttle fingers that they sit in. The biggest disappointment is the length of the programmes. Up to 3 hours..... even the short quick programme is 54 minutes and does not heat the contents on completion so they do not dry and shine. It does the job but disappointed that you pay that extra for something 'special' only to be disappointed. I note they are down to $1750... no surprise. it is a nice quiet machine compared to our old Asko. UPDATE : Dec 2018 - a cherry pip got thru the filters and stopped the impeller. The service technician arrived and we discussed the performance which after 12 months is still about FAIR. I mentioned that we paid an extra $500 for a "made in Sweden" model instead of the Czech model. He advised that the model currently on sale for $999 has exactly the same internals as ours. Basically there is no difference between the 2 models...but the company thinks the salesmen are pitching a variation.... Ho Hum...Similar opinion? Write a review on ieatwords.com.au!
MattGreater Melbourne (Metropolitan), VIC
- 8 reviews
- 1 like
Very, very similiar experience!
Our models are not identical, but the product experience is eerily similiar. In our case, our dinner plates will not stand up once you have placed three or more into the bottom draw. The plates are very standard size and shape (Royal Doulton). The slots allowed are too narrow and the plates literally spring out of their places and domino the other plates over. The clean is also quite average unless the intensive setting is used and even this will not always provide a thorough clean (Miele dishtabs). I have contacted Miele and whilst initially v...Read more
ery simpathetic have now become a tad aggressive. Have offered to except the machine back, minus 20% restocking fee! Had a Bosch machine before this and had no such complaints, regretably spent an aditional $1k for an inferior product and terrible customer support. Purchased from the Good Guys who were great to deal with as always, but their hands are tied concerning customer support with Miele products.Similar opinion? Write a review on ieatwords.com.au!
Dianna JabbourSydney
- 5 reviews
- 1 like
Excellent, thorough, efficient.
The Miele is a quiet dishwasher and thoroughly cleans dishes efficiently using the Automatic feature. The cutlery tray is uniquely designed so that all cutlery and knives are thoroughly cleaned and dried without water stains. my favourite feature is when it has completed the wash, the door opens slightly and lets out all the steam.
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StephAMelbourne
- 5 reviews
- 7 likes
Could be better
Bought to replace a Miele Dishwasher that lasted 30 years, had high expectations. Dishwasher is good on the longer cycles that are over 2 hours long, but the quick wash does not clean that well by comparison. It is pretty quiet and has a quiet setting too. The cutlery tray is amazing and you save time getting them out and cleans them better than the old basket style. Someone insisted on the AutoOpen feature to help dry the dishes once the cycle has finished, save your money and get the model down, it helps but it's not worth the extra $200.
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BetterThingsToDoCanberra
- 2 reviews
- 3 likes
Don't believe the hype about service
Our last Miele dishwasher only lasted about 7 years (way less than it was meant to). I rang Miele and they tried to fix it over the phone but couldn't. Because of where we live they didn't send their own service team, just a local company that plugged a computer into the dishwasher for a diagnostics report. They couldn't tell me on the spot what needed fixing, other than it could be a bunch of expensive stuff. Given the possible cost of the repairs and that we are a busy household, we decided to buy a new machine.
We were told by our local p...Read more
remium retailer that Miele would reimburse the cost of the technician's visit. We purchased last September 2017 and despite frequent follow-ups by our retailer we still haven't been rebated, it's now February 2018. This is ridiculous service for a premium product and really annoying for a busy household.Similar opinion? Write a review on ieatwords.com.au!
Find out how Miele G 6620 SCU (Built-Under) compares to other Built-in Dishwashers
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Questions & Answers
Codeasked
Does the machine automatically come with any type of steam guard for under the bench? Do I really need to buy the "UBS G 60-1 Dishwasher built-under kit"?
Also, if I turn off the Auto open feature, will the fan alone dry the glassware and dishes well enough?
1 answer
Yes it does. Steam has not been a problem and dishes do dry better with this function.
Graeme Lasked
I have had this dishwasher for 2 weeks replacing an old Miele which provided many years of completely reliable quiet service. The new one operates perfectly satisfactory except it is noisy. There is a thumping noise at about 120 thumps per minute for part of each phase of the cycle. The thumping is present when operating the washer completely empty. Is this normal? I have a recording of the noise
1 answer
JoelMiele
Hi Graeme, please call us on 1300 464 353 and we can assist you further. Kind regards, Jack.
Gillianasked
I am after the under bench model. My bench space below is only 600mm wide. Is the 600mm width sufficient width for this model - the G6620 scu clst?
Thanks.
2 answers
JoelMiele
Hi Gillian, thank you for your question. Please see the product page of that product here https://shop.miele.com.au/en/kitchen/dishwashers/built-under-dishwashers/g-6620-scu-built-under-dishwashers-zid10470780 which has information regarding dimensions. If you require further assistance, please call 1300 464 353 (Australia) or visit your nearest Miele Experience Centre which you can find here https://www.miele.com.au/domestic/locations-447.htm Kind regards, Miele.
Hi Gillian. The widest part of mine is 595 mm so 600 mm should be enough width. Regards, Jon
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JoelMiele
Hi Marianne, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] and a member of our t... Read more
eam will be in contact as soon as possible. Please reference your Product Review username so we can identify you. Kind regards, Joel.