We mostly want to dry sheets but the dryer just tangles them and they never dry. Whenever we use the drier it lasts only 10-15 minutes before beeping an annoying error message that the contents are tangled. Weve had it for four months now and have rarely been able to dry anything successfully in it.

There is no reverse tumble on this model which means that a duvet for example turns into a tight ball after drying - useless. Spoke to Meile customer services and technical department who offered no solution and seemed totally unconcerned. Persevered for past 2 years but will now ditch it and get another make.

After many years of dreaming of buying a Miele heat pump dryer I purchased one I'm so thrilled with this dryer I've heard and read lots of negative comments the biggest problem people must remember is these dryers don't burn your cloths with too hot of heat setting your cloths are gently dryed keeping your cloths towels sheets in way better condition not stressing the fabric so they will last longer it's all about trail and error while learning how to best dry loads if you like fast drying hot damaged washing loads you won't like these machines if you care about your laundry this is by far the best investment you can make

I bought this dryer to replace a Samsung heat pump dryer that broke down after a few months. I have had no problem with it drying clothes compared to the Samsung that didn’t heat up from day 1. I love the fact that the Miele has an 8 star energy rating and I love the perfume pods. I just wish I had bought this dryer in the beginning instead of the Samsung as Samsung put us through hell. Only negative was Harvey Norman delivered a dryer with a crack in the door and we had to wait another week for another dryer. I feel this was not Mieles fault.

After drying light loads for long periods (over an hour+) items are still damp. I’ve tried the extra dry cycle many times & this still occurs.
I’m aware there’s a cooling program at the end however when you open door mid cycle the items are not hot. When running the cycle for the full automated time the clothes are still damp.
This is my second machine under warranty as I thought the first one was broken.
Very frustrating.

Clothes drying for over an hour and still quite wet. Only dries on one setting and only collects half a tray of water after two hours the clothes are only just warm.

Claims "Perfect Dry" but always leaves my clothes slightly damp. The problem is compounded the more stuff you put in there. It is at least very gentle on clothes and easy to operate.

I am very pleased with my Miele Dryer.
It has 8 stars, which I find incredible ! Must save me lots of money.
And with the heat pump, no more having to have the back door open to let the steam out.
It does not over dry my sheets, so they are perfect for ironing.
I think all Miele products are wonderful, so I am gradually replacing all my white goods with Miele.

I was nervous about purchasing a heat pump dryer given the luke warm reviews I'd read. I've found it to be fantastic. Gentle on clothing, quiet, no more condensation in the laundry. Linen dried on minimum iron comes out beautifully. With so many programs you do need to read up. I love the warm air function to just finish things off. It is an adjustment to my old F&P dryer which heated everything to a crisp, clothes do need a moment to sit and finish off. It's a great size and towels come out great. Overall, I'm using it more than I ever used the old dryer. I would recommend it.

This dryer is very high quality and an excellent purchase when considering value for money. It is highly efficient and works perfectly every time! Sometimes it needs to be on slightly longer to dry the items totally but it is very gentle on all items and I am very happy with this purchase considering that it will be lasting us a very long time!

Had major problems machine not drying properly and having to restart continually
Cleaned the filters, well so I thought
Not even the service technician told me the the filter on the lower right hand side, covering the condenser had to be cleaned as well
Opened up the vented grill and discovered that the condenser Finns were covered in a thick fluf
Once cleaned, the dryer worked brilliantly
Couldn’t believe I missed
And reading the forums I wasn’t alone
Hasn’t stopped once and clothes dry quickly

This drier may use less energy compared to other driers. However it takes more than four times longer than our previous condensation drier. It tumbles in only one direction so balls up the sheets, not allowing even drying. If it tumbled alternate directions clothing would not ball. I would not recommend this drier. I live in apartment so have to dry everything.

Saved on energy, was quicker and gentle, less steam around and easier to use than our last dryer. Does make some noise and you have to empty it. Comes with an awful scent thing but you don't have to use it. Easy to empty lint trap. Easy to empty water holder but it can spill.

Not sure it lives up to it's "No Tangle" hype - a load of sheets has to be taken out and shaken a couple of times to make sure there aren't any wet/damp bits. Very good at de-fluffing towels. Very quiet and easy to empty the water reservoir. Not having to vent it to the outside was a major plus for us & the main reason we bought it.