We purchased the model 3 weeks ago and after only 2 cotton washes, we went to use it a third time and the entire screen is non responsive! We can use the dial to turn the machine to cotton but then can’t select the RPM, temperature, colours/whites or even start the machine! Very frustrated! To add to this, the machine is also leaking underneath! We called the service team and were read out the terms and conditions explaining we would have to pay if this wasn’t a manufacturing issue (how could it not be?) and then were given a service date 2 weeks away! Ridiculous!

Purchased this appliance three months ago and couldn’t be more satisfied with its performance.Simple to operate with very easy instructions on use.Nice features and many wash settings to choose from. Very happy.

I purchased a brand new machine from Harvey Norman, Alexandria. I used it once and it worked fine. I rang Miele Product Expert this morning. They did not have information on the model that has a dial rather than a START button. Promised to call me back but I had to call them back. Was read the "riot act" about me being responsible if the job does not come under warranty (why would it not???). The first available appointment for a technician is not until 17th April. This is not at all an impressive record. i have owned Miele washing machines all my life and now in my 70's I am not at all happy to find that a new machine does not work. I paid for professional instalment through Miele/HN. Hence my one star rating.

This machine is a bit noisy but it gives a good wash on gentle normal and heavy duty cycles No problems with it and the price was good as I got it at 40% off

Have owned Miele washers for 17 years and have been so happy with them. Even bought one for my parents and one for our daughter. Now with our 3 months old machine-touch pad has stopped working. 1 service call failed to fix problem. We just wanted a well built machine that works, no need for the fancy touch pads and mobile connections. Miele has agreed to replace it. Still German made but not made the way they used to.

Purchased 2 years ago on sale from Miele and option of half price dryer included which I also purchased.
Lots of wash options but love the 20 minute cycle or woolen cycles, Note some cycles very long so do not use them.
This is my second Miele washer and I would not purchase another brand

Do all my washing but not doonas. The features are great. Machine washes clothes well particularly delicates. Cyles cab be a little long on some. Uses very little washing powder for good results.

I have washed Bedding - all kinds of dress - business & casual shirts - Jeans & Yakka workwear many times over the years'

My family originally purchased this matching for our Mother in approx in 2007 - as it is the same model & type owned by my brother previous to that - his machine and ours have been steadily and reliably continuing to working well for us collectively the whole time we have had them'

A well-built product that continues to work well through time, I happily recommend this brand & product.

This is a review of the second machine, the first one leaked water everywhere, the twin dos stopped working and it was replaced under warranty after we had it for three weeks. New machine came today and its already throwing fault codes... its ok when it works, quiet, etc, but not that nice that i want to deal with it never quite working correctly. Never buying Miele again, our $600 LG washer lasted us 7 years and we never had an issue with it...

Quite unreliable. We had serviced this washing machine twice in the past 2 years. The technician came today again and did not locate any issue re our "waterproof fault" error but it is almost certain the issue will reoccur soon in 1 or 2 weeks.
Simply imagine paying for a supposedly premium washing machine, but you have to doubt if it would complete the most basic express cycle?

Miele it best machine from all machines in the market clothes come so clean and you don’t have to worry about anything just perfect everything very quiet you won’t regret to buy one

Washing for me and my roommate has never been easier. My work and rugby clothes, his tradie vests and heavy duty pants, nothing is too much for this washing machine. I'm extremely satisfied with the multitude of settings the machine has to offer. The ability to make each wash unique in terms of cycle, time, water temperature is why I love this machine so much. My muddy and white rugby shorts have never been easier to clean!

Love how cloths comes soo clean and doesn’t need lots of time to dry
I’ve been using the express wash allot spicealy for school uniforms when need to be quick wash before the evening it takes only 20 min :)
It’s amazing and soo easy to use plus soo happy with how easy to clean the selcone inside
Doesn’t need match work :)

Miele goes and goes. The quality overall is solid. Their slogan (there is no better) is definately true for their washing machines. The W1 is the second machine we got, and is a definate upgrade on getting cleaner cloths and quietness. Their drum design seems well advanced. Our first Miele lasted 15 years without any problems. The W1 already got us 9 years of pleasure without any hick ups. Good points are: solid build with quality components, easy to programme, frugal on water, quite. Not so good are: hard to stop a wash cycle for a forgotten sock, pricey.

Washing for a family of three including school uniforms, quilt covers, sheets, towels, denim and synthetic fabrics. Fabulous results and no musty smell. Range of washing cycles and options to cover all household washable items. Great capacity and can be adapted for heavily soiled items such as sports uniforms.

I purchased this machine based on the Harvey Norman salesperson recommendation. I have had the machine 2 yrs 5 months just out of warranty. The machine has started making a squeaking sound and a clunk. Now the machine is coming up with an error code F0063. I paid approximately $1800 for this machine as I thought Miele were good, big mistake! I haven't even used the machine that often as I kept my LG front loader which I have had for over 12 years to do the smaller loads. I wouldn't recommend this machine based on our experience. When you pay this amount of money you expect the product to last longer than 2years and three months!

My Miele worked brilliantly. After 6 years I have had to have it repaired twice. I would have expected a $1600 washing machine to have lasted a bit longer.
Very dissappointed.