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StevoSydney
- 3 reviews
Don't waste your time or money with this rubbish
Seriously, you'd think a smart globe would make life easier. But every now and then it drops sync with your wifi. You then spend the next 10 minutes flipping the damn thing on and off trying to get it into pair mode so you can program it again. Utterly rubbish of a smart globe.
Purchased in March 2021 at Target Australia.
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David O.Richmond-Tweed, NSW
Perfect for the whole house
I’ve had these smart light bulbs throughout the house for a few months now. Incredibly easy to install and set up.
As I’ve a disability and mobility is challenging sometimes, I’ve found these smart bulbs to be a godsend.
Really can’t understand all the negative comments as a simpleton can install them.
Perhaps if your over 40 and have trouble, then just ask your kids to do it for you.
Purchased in February 2021 at Coles for A$20.00.
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Crap never again
I got this today I does not work even uninstall and did it all again I just sent 20 on a light bulb never getting what a waste of money not happy at all if it has worked for others I am happy for them but I Have a over priced light now very unhappy with the product
Purchased in May 2021 at Woolworths for A$20.00.
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An hour of frustrations but won in the end with perserverance
I had all the trouble in the world getting it connected to my wireless access point. You may need IT skills for installation as the app is very inconsiderately designed.
Purchased in April 2021 at Coles for A$20.00.
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Maryanne M.Greater Melbourne (Outer), VIC
Fantastic
These globes are simple to set up. We have had 5 of them for over 12 months and they have never given us any bother. They work well with Google Home also. Because of our experience it is hard to understand the negative comments.
Purchased in March 2021 at Woolworths for A$20.00.
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LJADarling Downs, QLD
- 3 reviews
High failure rate
I've bought 10 of these bulbs and have had 5 work for different intervals, ranging from weeks to months, before failing. Mostly it is the wifi chip that fails. I wouldn't recommend these bulbs as they aren't very reliable in my opinion.
Purchased at Kmart Retail Stores for A$20.00.
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Nada D.
- 5 reviews
Worst product bought in the last few years
Will not connect to 2.4g wifi. Ive tried so many time. Massive waste of time and money. DONT BUY THIS.
There's no support either.
I'm pretty good with gadgets - but this has got to be the most frustrating experience. Returning to the item
Purchased in March 2021 at Woolworths for A$30.00.
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JohnSydney Surrounds, NSW
- 3 reviews
Lasted 5 minutes
Bought this globe from Woolworths a couple of days ago. Downloaded the app and installed the globe today. Paired and woked great for about 5 minutes. Now it won't turn on at all
Tried resetting, tried the globe in a different socket, still won't turn on. Won't even turn on manually.
Can't take it back because I've lost the sales docket and Woolworths won't issue a refund without the docket.
Purchased in March 2021 at Woolworths Physical store for A$14.00.
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TracySouth East Queensland, QLD
Amazing!!!!
Omg amazing, remote on my phone, has a dimmer and can set the lights on a timer, no more telling the kid to turn of the light, no more living like the stupid people that use there energy’s to turn off lights lol
Purchased in March 2021 at Kmart for A$15.00.
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Find out how Mirabella Genio B22 WW Wi-Fi Dim Bulb compares to other Appliances
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Kate S.South East Queensland, QLD
- 3 reviews
Absoloute Garbage
Yes, Have a 2.4ghz Connection. No. Will not connect. Have tried both ways multiple times, Bulbs wont even emit their own signal when trying to pair the alternate way. The bulbs are a complete waste of money and as countless other reviewers have stated, there seems to be no attempt by Mirabella to solve this issue. Would have done the entire house IF the first bulbs purchased actually worked.
Purchased in March 2021 at Woolworths for A$15.00.
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MickMetropolitan Adelaide, SA
- 2 reviews
Cheap and Easy to setup
Have 3 of these now. Easy to set up. Takes less than a minute. Add another minute to setup a schedule. Can easily turn them on or off using the phone app when out and about.
Tempted to get the colour changing ones for mood lighting...
Purchased in March 2021 at Woolworths Physical store for A$14.00.
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steelpawSydney
- 13 reviews
Annoying and useless
Wouldn't pair to 2.4 Ghz wifi, despite being in the same room as router. App couldn't find the lamp on auto-connect mode, and manual mode did not work either. I've tried six times, and it's going back tomorrow.
Purchased in February 2021 at Woolworths for A$20.00.
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PamelaSouth Australia
- 7 reviews
Cheap and nasty
I seen these at Kmart was really happy to go and buy one. So i made the big trip to Kmart to get myself one. Got home had a fight with the husband because he wanted to set it up but i wanted to lol.
Once he got it in i started doing everything they said in the app making sure i did it right. 3 hours i was switching on and off the light trying to get it to work. Every time i got right to the end of the set up it would not connect to the dam wifi.
I was so disappointed yes it was on the cheaper side but i wanted to give a smart bulb a try as ...Read more
i am trying to convert my home into a smart home (hubby works nights and i hate to keep a light on for him was hoping to hook one up in the hall way so it turned on when he got home). Sadly after 3 hours and it flickering i made my huband take it out and now am taking it back to store for a full refund. not only that but it was truly hot after 3 house if that thing could of caught fire it would of. Was going to go back and get their other products (like their power adopters and a few other things but will give it a miss now)Purchased in January 2021 at Kmart for A$29.00.
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Mr_SonkyMetropolitan Adelaide, SA
Easy to set up and interfaces perfectly with Google home
Fairly easy to set up. Just download genio app and follow instructions (require series of turning light on and off). Once set up on genio, linking the genio app to google home was a breeze. Been controlling the light via Google home app ever since. Interfaces extremely well with Google home app. Able to dim and change colour (I bought the tunable white light, can switch from cool white to warm white) without ever having to open genio app.
Purchased in December 2021 at Big W Retail Stores for A$17.50.
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Nick Y.Central Queensland, QLD
Easy set up
Just bought 2 of these at woolies, very easy set up, linked through google home.... Will definitely get more, on special at big w at the moment for 16 dollars.
Purchased in November 2021 at Woolworths for A$20.00.
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Find out how Mirabella Genio B22 WW Wi-Fi Dim Bulb compares to other Appliances
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NockySouth West, WA
- 25 reviews
- 4 likes
Not Bad for the price
I have 4 of these and found them easy to set up just make sure your phone or tablet are connected n 2.4 gig network and I set them up in the same room as my Router then moved them to where i wanted them, I had problems with the white only ones turning off and on randomly but exchanged them for colour and no problems, we also have 3 downlights, 2 plugs and a 3 metre strip and all work fine
Purchased in April 2021 at Kmart for A$29.00.
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Neville B.Metropolitan Adelaide, SA
Dissapointed
I read reviews carefully and try to read between the lines this is the second smart light I have bought first one not this brand went ferrel turning on randomly removed it from it's power supply it does not turn on now this one's app keeps timing out makes me wonder why they call them smart
Purchased at Foodland for A$20.00.
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Belinda B.Illawarra, NSW
very disappointed
I brought 3 bulbs tryin to set up and when on app it gets to 100% and says times out what a waste wish I saved my money has this happined to others or only me
Purchased in September 2021 at Woolworths for A$30.00.
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Louise S.Perth, WA
Disappointing to say the least
Bought at Kmart for grandson for christmas 2018 died in september 2022. Not good value for money. Had to use with smart phone wouldn't work at all with google play which is what we bought it to go with. Disappointing.
Purchased in December 2021 at Kmart Retail Stores.
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Unable to connect to genio globe
Despite many hours of trying, I am unable to connect to the one "test" light bulb I bought. Is there a trick to it? I have flaming light, I "add device", enter password, and wait while the connection times out
Purchased in September 2021 at Woolworths for A$30.00.
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Questions & Answers
Jill Easked
M Mirabella Genio Bulb is scheduled, and is working fine on those hours. However, it also turns itself on without being scheduled to do so. How can I prevent this?
No answers
Andy T.asked
Bought 3 Genio smart bulbs 6 months ago. One has died and won't reconnect (tried many times but never fast flashes just stays dim blue). The other two (white not RGB) would randomly turn themselves on at night. Did the firmware update a few days ago, now much worse. Turned off manually at 10pm. Both switched themselves on again at 2am so turned them off then one again switched itself on at 4am. Done with the Genio so tried the TuyaSmart one, but it's exactly the same and the lights still turn on randomly. Will be binning the lot and buying some of the Aldi ones. Have used the itead smart plugs for 2 years and never had a problem.
4 answers
I think if you could afford Phillips Hue bulbs, that would spare you a headache. I think they last longer and easy to set up
I don't want another hub and buying overpriced bulbs isn't necessary. I believe the Genio bulbs and the servers used to control them have serious issues. If the bulbs are able to be turned on without the user doing anything it is very suspicious to me.
My bulbs are doing the exact same thing, turning on randomly at night at those times, and one of my colour bulbs is now a dim blue. Since the firmware update, the bulbs have not been working properly. Had no issues prior to the update.
Kerryasked
I have 2 outside lights that turn on from same switch. I have paired on light but can’t do the other as it takes the pairing away from the first. Is there a way to do the both together?
3 answers
I think that you'll need to try pairing them separately. That means temporarily moving one of the globes to another light fitting, so that you can pair each of them individually. After they've both been paired, pop the one you moved back to where you want it. There should be a 'Smart' button or icon in the mobile app. Use that to create a 'Scenario' that will turn both of the lights on/off at the same time. (There *may* be a delay of a second between the two bulbs.) If that doesn't work, try contacting Mirabella on +61 3 9335 3633.
Good luck, and let me know how you go.
Perfect...worked a treat... big thank you..
Use a lamp with E27 socket. I use a board with the various sockets for programming smart bulbs with a clicker switch. These require second pulsing THREE TIMES and must be precise.
The Following Check points:
1. Use a lamp E27 socket with switch as control environment config for smart bulb
2. The timing is precise with three pulses with slight pause in between
3. WAIT at LEAST 1/2 minute for pulse quick flickering often called quick breathing or quick flickering
4. Your mobile MUST BE on the 2.4 Ghz Wifi band NOT 5 GHz
5. I used Generic Tuya the originating app of entire eco smart system. I have the Mirabella app as well. It is Tuya as is Connect by Bunnings, Smarter Life by Kogan, Arlec sold by bunnings and numerous China direct products labelled as Tuya or Smart Life.
6. Your router MUST be able deliver a CONSISTENT good WIFI signal to these smart WIFI devices! Some routers as they heat up lose there efficiency in WIFI signal. Rebooting your router really helps as it flushes the router IP tables and instigates the smart devices on reboot.
7. I have over 50 devices running on WIFI through my home. I have configured Routers as Access point as well. With over 30 smart bulbs I think I know something.
8. To give you some idea of your WIFI strength download this free app for Android and check your home WIFI from different parts of your home. The app is called: WIFIMan from Google Play
9. If you do not have the expertise to work out your wifi you need to get Computer guy to your home and debug your smart devices and your WIFI so thing run smoothly. This smart home stuff is going to be huge in the coming years.
10. That aside these bulbs do not seem a particularly at good signal response to given close proximity to the WIFI router.
11. Lights turning on are often caused by STATIC or power black-outs at night. The default for these light is light on after a drop in electricity continuity. I also have Capacitors on some bulbs. These are 400V 824J. They need to be installed bridging the light bulb socket and done by qualified ELECTRICIAN. Because these bulbs are low energy they can respond to static or electrical energy and turn on. The capacitor soaks up any subtle electrical spike or fluctuation at the light socket point.
There is really nothing wrong with Mirabella smart lights. Yes they made to a price point. But if your WIFI is weak or you live in a power fluctuating area then ANY smart product will give issues.
Contrary to others they do work with ALEXA and GOOGLE ASSISTANT. This is a Tuya Smart Eco System. Goto the internet and do your research and you will find these bulbs are incredible value for money.
Generally there are two types of bulb in "smartness" protocol. Ikea for example is Zigbee. Mirabella are WIFI as are dozens of others. Zigbee has its own drawbacks as well as it is a two layered protocol. WIFI to Zigbee and Zigbee to WIFI communication via a gateway or more commonly called a hub you purchase at additional cost.
I hope the above leads some to draw better conclusions about these EXCELLENT bulbs and be much fairer.
The configuration took me around 3 minutes to setup 2 white Mirabella Geneo Smart bulbs. Smart bulbs were purchased from Kmart & Woolworths over Xmas 2022.
Happy success for all. Hope this helps.
I do NOT work for Mirabella - I am just a Smart Home enthusiast.
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