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Mobileciti Questions & Answers (page 2 of 3)
- Online store, Physical store · See All
- www.mobileciti.com.au
49 questions from our users
Hi do you guys sell brand new phones thank you
Yes, all our phones are brand new.
I just received as Birthday Gift a new I-Phone (Apple) 5S. I prefer a larger model, such as 7S. Can you swap for this model and what will be the cost difference?
Thanks for your inquiry. Please know that the latest iPhone is 7, there is no 7s at the moment, we do trade in at our store. You can first email your question to [email protected] to request a ...
Read moretrade in price or you can ring the store on 02 98938886 to find out. Thank you.Do you have any stores in melb?
Hi Barry
Sorry, we don't have any store in Melbourne, only 1 store in Parramatta/Sydney, however we do ship to Aus-wide, free shipping for all orders over $100.
how i redeem my points?
Hi Rajaqul
To redeem points, simply login account and using point slider bar on the "shopping cart" page, for more details please email [email protected]
I live in Melb and wanting to order a phone from Moniliciti. I was wondering how long did it take for you to receive your phone ?
I agree with Beaver. Just remember that Mobileciti cannot be responsible for transport time once it has left their premises. Having said that, they won't let you down they have fantastic service and are reliable, they really are the best :).
Hi Emelda
Thanks for asking the questions, all orders normally get dispatch from our warehouse same day or next business day, 2~3 will covered most of city metro area, remote area take extra days. ...
Read moreyou will received the tracking details in email after order get dispatch from our warehouse.Hi there,
I have just ordered a spare battery for my galaxy note 4 and received it yesterday. I have already charged it like 4 times. It seems to drain even faster than my previous battery. I would like to know how to get a replacement for it or a refund?
Thanks
Really sorry to hear that.
Please email your issues alone with your order details to our return team at [email protected]. Our return team would have it handled for you. ...
Read more Thank you.Hi,
Are phones under warranty returned within Australia ?
Do your phones work on Australian operating systems so you can use Sony Australia technical support?
What is you return policy?
Do you cover the cost of phones under warranty and do you replace or repair faulty phones?
Are all your phones new or refurbished?
Tank you Trudi.
Hi Trudi
All the phone cover under warranty returned within Australia. ...
Read moreAll sony Mobile Phones we have sell you can use Sony Australia technical support. Return Policy: https://www.mobileciti.com.au/return-policy Sony for offer pickup warranty service for product under warranty, repair or replacement depend on the service center inspection report. All our phones are brand new, unless mentioned in the title/description.Hi, I want to buy 2 x iPhone 7 (not Plus) 256GB (1 x Jet Black, 1 x Rose Gold). Questions;
* Do you have these in stock?
* If so, can I visit your store in Parramatta to pay and collect in person?
Thanks
Andrew
Hi Andrew
Thanks for asking, Yes we have both instock at moment, you can place order online and pay & collect in person. ...
Read more iPhone 7 256GB Jet Black - https://www.mobileciti.com.au/apple-iphone-7-256gb-jet-black iPhone 7 256GB Rose Gold - https://www.mobileciti.com.au/apple-iphone-7-256gb-rose-goldHi I live on the Sunshine Coast about an hour from Brisbane how soon could I get a Samsung S3 Frontier watch delivered to this address if I ordered and paid asap? Thanks
Hi Ruth
Normal post 3~7 days
Express post 1~2 Days.
As I'm aging I need a easy to use phone, I was recommeded to a Doro phoneeasy 623. Can you supply ?
Hi Bill
sorry we don't have Doro phone any more and can't be order. ...
Read more suggestion below handset: https://www.mobileciti.com.au/aspera-f24-3g-next-g-flip-phone-black-gold https://www.mobileciti.com.au/aspera-f26-black https://www.mobileciti.com.au/aspera-f26-red https://www.mobileciti.com.au/konka-u3-titanium https://www.mobileciti.com.au/konka-u3-blue-silverHi Bill,
I bought my 94 year old Dad a Doro at the Optus shop in Ringwood shopping centre last September,so you should be able to get it from other Optus shops.
It was around $100 and the lady in O...
Hi MobileCiti, I am interested in buying Iphone 6s, https://www.mobileciti.com.au/apple-iphone-6-128gb-space-grey. Just wanted to confirm are this direct factory product and not used for any purposes? Will i have Apple Warranty of two years along with this product?
Thanks in Advance
Hi Keyur
This product still in brand new fastory sealed, come with 2 years Apple AU warranty. Thanks!
Hi Team,
Is this watch Australian stock ? and covered under Aus warranty ?
https://www.mobileciti.com.au/samsung-gear-s3-sm-r760n-frontier
Regards,
Imran
Hi Imran
Thanks for asking this questions. ...
Read more Yes 100% AU stock!how much is the iphone se? can I take it through international customs and get a tax refund
Hi Sandy
iPhone SE 16GB price $578 ~ 588, you can bring to oversea and claim Tax refund (TRS).
https://www.mobileciti.com.au/mobile-phones/apple-iphone/iphone-se
Hi Mobileciti,
I'm interested to buy Oppo r9s plus.
Is this phone can work in UK and Switzerland? Also in Tanzania (East Africa)?
Do u have the right cover case for it?
How many yrs of warranty do u provide?
Is there an upgrade of Android OS soon? As I understand it comes with Lollipop.
I need to order ASAP as I'm travelling soon, so please I'll appreciate you answer me soon.
I've bought a lot of products from u r Parramatta store,but this time I'll have to order oonline.
Thanks in advice.
Hi Lil
Thanks for asking this questions, we don't have OPPO R9s Plus yet Only R9 plus at moment, R9s will be release to Au Market around early March. ...
Read more All OPPO current AU Model will work most of country inc UK, Switzerland and Tanzania (East Africa) etc.. all you have to do activate it in Australia before bring to oversea. Thank you for your support!Are your Samsung Phones new? not "as new" like many dealers state in fine print? Are they for Australia? Reason I asked was that the Samsung I bought on line had features written in Chinese eg the calendar all the days etc were written I assume in Mandarin. I want a new phone with company warranty not a refurnished as good as new
You seem to have good reputation
Hi Rodney
Yes all our Samsung Phones are brand new, all our stock are 100% Australian stock/version, come with 2 years Samsung Australia's Warranty.
Warehouse1.com.au has the Samsung Gear 3 Frontier Smart watch for $438 but will have to order in with eta 17/1 as shop is closed until then Do you price match?
Sorry Belli, I am a customer of MobileCiti and can only guarantee that I received great service so can't answer for them. It would be best to contact them directly. Merry Christmas!
Hi Bellie
At this moment our online price are the best, we also don't have enought stock. We are alway happy to try match price base on the in stock item or similar sales terms.
Hi would your zte boost zume 5 b112 work with an aldi sim card from my 2 g phone now that aldi is 4 g only? Thanks
ZTE Boost Zume 5 b112 will support current Aldi sim(3g/4g network), if your aldi sim more than 2 years old, please contact Aldi Customer service to double confirk your sim card compatible with 3g/4g network.
Thanks very much for the reply, my sim card isn't very old .Your phone seems to suit my needs and seems to be a good price
Hi, I'm interested in purchasing the Huawei GR3. Is this Australian stock with an Australian charger and warranty etc? I have dealt with another company previously and they sent me overseas phones with adaptors which made things a little harder.
thanks,
Jane
Hi MissAJ
All our stock are 100% Au stock, Au Charger and Au manufacture warranty.
hi, im just curious why some of your phones are branded optus and vodaphone? It would seem that the only reason optus and vodaphone would brand a phone and not sell it themselves, is if it didn't meet the quality control requirements. Any information would be appreciated thanks
Hi Nate good question for someone who works at Mobileciti - I'm just a customer sorry I don't know the answer
Hi consumer101
Sorry the late reply, I wish I could answere your question eailer. ...
Read more We source our outright mobile phones for each different channel that inc manufacture's direstibutor, network provider(vodafone/telstra/oputs) and some corporate deal from major retailers etc.. Vodafone / Optus could sell it themselves, however that doesn't stop Mobileciti buy from them directly in bulk at discounted and we put small margin on top. All the handset will be brand new unless mention differently in the title or under product condition. Thanks for asking the question and feel free to contact us if you need more informations.How is it that you have unlocked Optus & Vodafone branded phones for sale and sell them at a lower price than Optus or Vodafone? Are they too old for Opt or VF to want to sell them? Are they rejects from Opt or VF?
Also, I too would like to see an answer to Darryll Johnson's unanswered question from 14th September.
Hi Corfu
We purchase our stock directly from manufacturer supplier, we order much large qty than individual vodafone/optus store, also we are working on the lower margin, that's why most time our price are better than any store. ...
Read more Not sure exactly means by too old or rejects. We may have some older model or they don't sell in some store, however all product will have manufacture's warranty, for more detail please email [email protected]. thanks!Get an answer from our members and Mobileciti representatives
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