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Mobileciti Questions & Answers (page 3 of 3)
Online store, Physical store (See All)49 questions from our users
I'm interested in purchasing a Huawei gr5 Phone. Can yo confirm this is Australian stock and the warranty please?
Hi Mike
Thanks for asking this question, Yes its 100% Australian stock and 12 Months Huawei Warranty service Auswide.
Hi there, just wanted to ask if the following:
https://www.mobileciti.com.au/samsung-galaxy-s7-g930-32gb-gold
It says Vodafone Branding (unlocked). Is that Vodafone AU? The processor on this one is the Exynos 8890 Octa I believe but the Voda AU runs the Snap Dragon 820.
Also Samsung Australia I believe has 2 years manufacturer warranty, is this the same of this device?
Regards and thanks :-)
Hi Darryl
Sorry for delay answer your questions: 1. Yes its Voda Au stock, we only carry Au Stock. Not 100% sure about the processor and we don't get info from manufacture for each different versio...
Read moren. 2. All current model of Samusng phones are come with 2 years manufacturer warranty, inc this device.
Hi, I recently purchased a couple of iPhones on your eBay site using click and collect. I called you within an hour requesting that my address be placed on the tax invoices for TRS purposes. I followed up my request with another call and two emails, neither of which have been answered. I'm travelling overseas in the next few days and would appreciate the courtesy of a reply considering I have just spent $2500 at your store. I confirm that TRS claims over $1000 require the purchaser's current address to be on the invoice.
Hi
Email [email protected] when you received your order, and provide your new address. we will reissue you with correct invoice.
Thank you Mobileciti for reissuing the invoices quickly.
Hi, just looking at the Samsung J1 2016- Gold for $225...could I just check that as per the Samsung site this unit has NFC please? Some reviews suggest NFC-No. Thanks.
Hi Coppo
The Samsung J1 2016 list on our website it has NFC. Sorry for the confusion.
Do you use Australia Post - have had disasters with sim cards getting lost as their performance is abysmal.
Hi Userspeak
Sorry just saw this question today. ...
Read more Yes we are using Aust Post for 70%, as you know they got best coverage across country, unfortunately sometime we do have similar issues usally less than 0.5%, I wish we have better choice.
Hi,
can you provide some proof that the refurbished "Certified Pre-Owned" iPhones you are selling have full Apple Warranty?
Hi Greg,
All the Apple Certified Pre-Owned warranty can be verify via Apple office website when you enter the IMEI or S/N. ...
Read more https://selfsolve.apple.com/agreementWarrantyDynamic.do
Hi mobileciti,
Do your phones also work in Belgium? I saw something of a 12 year warranty is that true? I want to buy the Huawei Nexus 6P H1512 64GB Silver. And if I have a problem and have to use the 12 year warranty do I have to send it to Australia on my cost of your cost? Or is there an sending point in Europe or even better Belgium?
Thank you already for the response.
Greetings Martin!
Hi Martjin
Yes, Nexus 6p phones we are selling are unlock, its should work in Belgium for standard voice or data, some feature you may want double check with local network eg 4G/LTE frequency. its ...
Read morenormally covered 12 ~ 24 months Australia Warranty, definitely not 12 years warranty. All warranty for Australia you have to pay all the cost if you going to send back Australia for warranty and organise pickup.
Do you guys ship to Melbourne? If so, how long would it take on average to deliver to Melbourne?
Hi OPProjects
Sorry for didn't reply your question earlier.
...
Hi I just place order for Apple I phone 4s yesterday but I did not received any email confirmation or receipt im not sure if the order go through or not my order number is 1000 84933? thank you
Any luck?
Hi Natalie
Sorry, I just saw this today, I wish I could answer your question earlier, our record showing you order placed on Sunday 4/01, dispatched on next day 05/01, delivered to your address WA ...
Read moreon 07/01, I hope you have received your order and everything ok, please feel free to contact on 0298938886 or email [email protected].Get an answer from our members and Mobileciti representatives
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