Reviewer Photos & Videos
JosephSydney, NSW
Excellent and fast work! 10 out of 10.
Excellent service and very fast! Within a few days we had the panels on our roof. Very friendly and fast working people who did the work. And thank you Mohit for guiding us through the paper work and easy payment. 10 out of 10!!! Highly recommended!
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SathishSydney, NSW
Well explained technically
Peter from sales team had a very good knowledge on how solar works and he explained me technically.
Much appreciate his work.
And also the installation was very quick, very reasonable price compared with the market.
highly recommend more green energy.
Good job guys..
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Forough DorranianSydney, NSW
excellent
It was a fast, clean job, the time of installation was reasonable and the people did the job very well. The information after the installation was very clear and the process of payment was easy.
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GeorgeSydney, NSW
- 2 reviews
This is good
All good. The Inverter has been changed with a new one.
Monty Tailor has worked on it. The Inverter is working Normal & attached is the Sl . No. Of the same.
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MinderSydney, NSW
Quick, Efficient and Professionally installed
Good service and quick install and professional handling by all staff involved and a good price for the panel and inverter installed I am a very happy customer.
Excellent work More Green Energy
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Philip C.Sydney Surrounds, NSW
A Happy customer
My system was installed on time on the date given with the minimum of fuss. The installation team were thourough, friendly and did not leave any mess as they cleaned up as they progressed.
The system is extremely good and for the last three quarters I have been in credit with the electricity supplier. Therefore I am saving over $200 per quarter, which is very good. I am even thinking about more pannels in the future.
In particular a big thanks to Monty who assisted me in downloading the app and talking me through the procedure for monitoring.
Well done moregreenenergy.
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cuongSydney, NSW
- 2 reviews
- Verified customer
Great Job More Green Energy
My friend recommended this company to us and I was surprise that the solar installation went really well despite all the negative comments. I have personally checked the roof and conduit work for leak during the recent rain storm and found nothing.
For the price that almost half of what the others have quoted, i found the service and quality to be the better.
I had an installed at a property in the blue mountains with a top solar company, also paying top dollars, it took 1 year to get things sorted and last year they went bankrupted.
So far I am happy with the install and will install another system next month.
Regards,
Cuong
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JimSydney, NSW
Very helpful
I spoke to a man named Jack from more Green Energy he was very helpful in providing the service I needed. The whole Instilation process was very fast and efficient. Would recommend.
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Worst Company and worst service
I had a contract with More Green Energy in December 2018 and paid the advance. The sales guy haven't got back to me with the installation date for a few months. Nobody picked up my calls or got back to me about the installation. Six months passed and my rebate expired. Somebody contacted me after a few months and advised me to apply for the rebate again. Later they advised me that
" We regret to notify you that due to some unavoidable circumstances which we are currently facing with our supply chain now we are not doing any more jobs in Victori...Read more
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Vijay DsouzaSydney, NSW
Great Product - Great Support
The Installation was done by very experienced personnel ( Mehdi). Dealt with Aakash to address my concerns and was given 5 start support throughout . Very happy with Installation and support post Install ! Highly recommend !!
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Nhung PhamGreater Melbourne (Inner), VIC
THESE PEOPLE ARE SCAM
My contract no. 2615, quote no. 1190.
This is for a 10kw system. I have deposited $500 on the 10/04/2019. After 7 months of waiting for papper works (Solar rebates), I was told by Jack (senoir consultant) that their installation contractor is NOT qualify to install and there for job cancelled. On the 1/11/2019 up to date I have sent so many emails & made so many phone calls to have my deposit refunded but NOTHING was send for me.
If any one read this? Can you please instruct me how to get these people refund my full $500.
Thank you,
Nhung Pham
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Very happy with our solar installation
We are in rural NSW, and installation was completed within agreed time frames, fast and efficient job. Had a small issue with install date, however was sorted out with a minimum of fuss, and no time was wasted.
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- Verified customer
Bad Customer service
just they installed the system & forgot about customer. Solar inverter shows red light & error again & again from 1st day.dont help to install app. I m complaining from last 9-10 months .
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Good product and service
Thanks to Peter from More Green Energy I had a good deal.
The panel installation was longer than expected due to the roof tiles special condition but in general was a good service and reliable. I cannot wait to see how efficient and economical is the solar system .
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DO NOT ENGAGE THIS COMPANY - Fraudulent company, won't refund deposits
we ordered a system and paid a deposit on 30-August 2022, they could not supply the inverter we ordered OR complete the installation - they blamed the manufacturer (Fronius!) after waiting 2.5months we cancelled the contract on the 10-November 2022. we have had no response since, requesting a refund multiple times. they are openly committing fraud, how are these guys still in business!
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vjulieGreater Melbourne (Outer), VIC
- 4 reviews
Worst company to deal with, No Customer service, Delayed service, Waiting for deposit to be refunded since Dec 2022
Got good pricing but this does not matter, issue started back in August 2022, Sales rep(N.J - Note this initial) told me they would be apply for rebate on my behalf which was not correct and delayed my rebate application, actual quote number in this company's system and my contract were different, they lied about getting another approval from Govt which delayed installation for 4-6 weeks which was a lie, tried to get me to tell them the QR number before the installation, after 6 weeks of waiting at the end they told me the products are being de...Read more
layed, best part - I would not have found out about this major delay of product supply if I did not contact this company. Finally I've cancelled my rebate and currently waiting for my deposit to be refunded since 10th Dec. DO NOT BUY FROM THIS COMPANYSimilar opinion? Write a review on ieatwords.com.au!
samSydney, NSW
Good customer service
I had a excellent experience throughout received decent discount...Kim with customer service was very helpful and the installer did a excellent job and explained everything about the system....also recommended to my brother.
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Joe M.Sydney, NSW
Best thing I ever did.
Price was good and staff friendly. Installers showed up when they said bright and early, very friendly and kept me in the loop and always asked me questions before starting during and after completion. Everything ran smoothly without a hitch and most of all they cleaned up any mess that they did. 2 of my other friends have also used More Green Energy and they recommended them to me.
Thank you for the good work guy's, will recommend to others.
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Jaya P.Sydney, NSW
Professional and Value for the money
I have contacted more green energy for my solar quote and installation
I have received the best quote which is customized according to my requirements
The solar consultant, Mahak was very professional and followed up with me on every step till the installation, highly recommend and value for the money
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MtvSydney, NSW
- 2 reviews
Satisfied customer
I installed the standard 6.6kW panels and will not comment on the product as I don't know much to compare them with. Installation was done professionally. During installation, an accident caused some damage to my lower roof but the company handled and fixed the issue effectively by sending over a qualified trade person. The only annoying bit was that I had to chase them up a few times but their response was always timely. I am yet to use their after sales service which will be crucial in indicating their professionalism. I would recommend this company for good service and fair price.
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Questions & Answers
Rishasked
I noticed that in your details you are not an approved clean energy council approved provider CEC certified. So why do you tell people you are and you are not a Approved Solar Retailer ASR More Green Energy?
2 answers
I'm one of several cheated upon. I called CEC and they told me there are a lot of complaints about them
I advise you not to tolerate the scams from this company they have continued to conduct poor quality business principles since being exposed by the Energy Regulator October 2022 there are complaints constantly regarding refunds, quality, poor performance, supply non contracted products and not showing up on schedulled installation dates. The management refuse to answer calls to handle complaints or servicing of installation and they are well known by the department of Fair Trading, The Building Advocacy, The Energy Regulator and Clean Energy Council. These people are giving the renewable energy program a bad name in Australia. Yes they are cheap but at what price poor quality products, poor quality installers, poor after sales service, poor management conduct I suggest across all these areas. Looking at the complaints.
Harryasked
Hi there
Can you send me your quote for 6.6kw system with Trina and Jinko mono perc black panel combine with Fronius inverter ?
Thanks
3 answers
I did not purchase Trina and Jinko mono perc black panel. I purchased Risen RSM120-6-315M 315w panels
I also did not purchase that system, if you want to compare quotes you should ring another company. I'm still waiting for my system to be fully installed....23 weeks and counting.
I used a Fronius Primo inverter - its faulty, works only 2 days a week since it was installed 6 months ago, and MGE are refusing to come back and fix it. Go elsewhere
Sushiasked
What are the main difference between MONO- CRYSTALLINE and POLLY CRYSTALLINE solar panels that your company provide?
1 answer
More Green EnergyMore Green Energy
Hello Sushi,
Thank you for your question.
Please find detailed response of your questions below:
MonoCrystalline solar panels, silicon is formed into bars and cut into wafers. These types of panels are called “MonoCrystalline” to indicate that the silicon used is single-crystal silicon. Because the cell is composed of a single crystal, the electrons that generate a flow of electricity have more room to move. As a result, MonoCrystalline panels are more efficient than their polycrystalline counterparts.
Polycrystalline solar panels are also made from silicon. However, instead of using a single crystal of silicon, manufacturers melt many fragments of silicon together to form the wafers for the panel. Polycrystalline solar panels are also referred to as “multi-crystalline or many-crystal silicon. Because there are many crystals in each cell, there is to less freedom for the electrons to move. As a result, polycrystalline solar panels have lower efficiency ratings than MonoCrystalline panels.
Let us know if you have any more doubts and we would be more than happy to clear them for you.
Thank you.
Kind Regards,
More Green Energy Team
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