I lodged a claim as my doctor strongly advised against travelling Due to illness but they declined my claim because it hasnt happened yet. They state theres an exclusion for change of mind, disappointing. Beware of the fine print! It’s such a shame that they have no regard for my young family's health and wellbeing despite providing a medical
Practitioner’s written advise and the obvious pandemic declared.

Trivargo got me a deal with a booking agent called Amoma. I paid them abt AUD650 for a hotel booking. Got a receipt and it was endorsed 'Paid in Full'. I rang the hotel and they said the money was paid. I showed up 10 days later and found Amoma had cancelled my booking leaving me high and dry - except they said, 'claim it back on your travel insurance'. I tried but was told by Allianz they didn't cover claims where the provider 'ceases trading'! My god! What is travel insurance for if not to cover such! Buyers beware. Stay away from NAB's and Allianz's insurance.