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Reviews

3.6

36 reviews
5
(21)
4
(2)
3
(0)
2
(2)
1
(11)
  • Value for Money
    4.1 (9)
  • Transparency
    3.8 (8)
  • Customer Service
    4.1 (9)
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Best value with Great Service

published

Dr Tyrone You from the Wynyard branch thinks on behalf of his patients and only recommends work to be done when required. You will feel safe under his care knowing that he will do the right thing by you.

Insurance claim madeNo
Joseph

JosephSydney

  • Verified customer

Periodontal disease under no gap Care

published

I suffered periodontal disease under no gap Bondi. They said it was gingivitis so kept asking me to use mouth wash. I suffered more than $3000 treatment with a periodontist. No gap did not want to compensate me in full. I will complain throughout my lifetime



Insurance claim madeNo

No Gaps Dental

published

Great service ever! The dentist was very professional and friendly! If you want quality service, I would highly recommend to everyone!

Insurance claim madeYes
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Best Service

published

I was there last Friday with Dr Tyrone and I was so happy with his service. He made me feel very relaxed and the staff was very helpful.

Insurance claim madeNo
unhappy

unhappy

  • 2 reviews
  • 4 likes

You get what you pay for

published

This company does not demonstrate treating their customers or staff with respect or give good customer service.

If you would like a basic service with no gap payment and little respect to you as a client or person or their staff, then this is the service for you.

If you would like respect and service, rather pay a gap payment and go elsewhere.

Insurance claim madeNo
Myriam

MyriamSydney

  • 2 reviews
  • 1 like

Unarmed robbers

published

There are actually "unarmed robbers". For the tiniest filling no even drilling they charged me $ 400.00. That way they say "waive the gap" NOT SO they more that overcharge the services so they can get as much fro the health fund. They also check what % you get so they charge more accordingly.

Insurance claim madeNo

Bad bad bad - do not go there!!! Its medical fraud!!!

published

Bad bad bad - fillings have fallen out and infections overlooked - over charged and dirty surgery - the fillings were rough to touch immediately and they only treated two teeth. The treatment was so fast it scared me. I complained of bleeding gums but this was completely ignored and gums still continue to bleed. All they did was take every cent that i had available on my private health insurance then sent me on my way!!!! These guys are nothing but crooks!!! defrauding the health system!!! Happy to back this up 0412478807

Insurance claim madeNo

Great place

published

Secretaries were always really helpful and clear. Had treatments done with Dr. Florencia, she is really nice, professional and helpful. I felt really comfortable going to this place. Would definitely recommend it.

Insurance claim madeNo

No Gap is Professional Dental.

published

yes my policy works for me. And easy by ISelect. Since setting my policy up i have had experience in talking direct and they were most helpful.
I will most likely stay with them till i review again next yesr.

Insurance claim madeYes
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Wynyard Office is great, better then Haymarket - Have a great Dentist at the Wynyard office

published

My policy with my healthcare was easy to set up. Customer support has been great too with healthcare.com, easy to deal with support and provide great advice and help when inquiring about products

Insurance claim madeYes
Rob

Rob

  • 3 reviews

A great service

published

The service received is first class with no fuss, from the time I made a booking this morning, to the greeting by the receptionist and the treatment received from Dr Tyrone You. this is the second time I have been a patient of Dr You and he is very thorough but also quite gentle in his handling and treatment. I would recommend Dr You anytime.

Insurance claim madeYes
Andrew

AndrewSydney

Root canal on front tooth WRIP OFF

published

I went to the dentist on George Street with a tooth pain on my front tooth. Being nieve I paid $1400 for a one root root canal, which took circa 45 mins.
The procedure whilst reducing the pain didn’t remove it, on returning I was referred to a specialist (yet they had already taken $1400!)
The dentist DID NOT USE A RUBER DAM and he rushed it through in 1 appointment!
I feel completely robbed for my hard earned cash as then endontist will now charge me $1800!
I am seeking advice as I feel No Gaps Dental didn’t provide me with the service as paid for

Insurance claim madeNo
CS

CSSydney

  • 2 reviews
  • 1 like

Terrible experience

published
Insurance claim madeYes
1 comment
CS
CS

Avoid at all costs!

published

My husband and I visited No Gaps Dental Brookvale and were ripped off to the tune of almost $1000 despite having dental cover. We felt that they were very misleading about their claim of being a "no gaps" dental practice. We think they use asymmetry of information to their advantage, recommending unnecessary procedures and charging a fortune for them. Their billing structure seems to be intentionally confusing (even their own employees seem to be confused in this regard). After an admin error on their side they overcharged us and then spent the good part of a year evading us when we tried to get the issue rectified.

Insurance claim madeYes
chris8877

chris8877Sydney

  • 6 reviews
  • 12 likes
  • Verified customer

No Gap Dental - A scammer, do not go to them

published
Insurance claim madeYes
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ne2120

ne2120beecorft

  • 5 reviews
  • 3 likes

Worst Dentist

published

Not Happy with the service. Charges a lot. I had second best cover, but had to pay in full for two items. Whole process did not take more than 10 min, charged well over $600 in total.

Insurance claim madeNo
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Questions & Answers

Marcel

Marcelasked

Hello
I would like to make a complaint or speak to a person about my experience.
Thank you.
Marcel losky. 0401666238

No answers

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