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139 questions from our users

Murray F.
Murray F.asked
Spot Plus 7358-8T (2400W)

What are the running costs



1 answer
Eric
Eric

That's hard to say, However, I have used mine for quite a few nights and I don't think it made any difference to the total bill.

Ellie
Ellieasked
Spot Plus 7358-8 (2400W)

I live in a terrace with high ceilings. Is this heater effective as I have read it’s not good when it comes to high ceilings.

2 answers
Jason M.
Jason M.

No.. I have the 2400 and high ceilings it’s bloody useless.. I was just in here looking to see if there are any known issues..

Ellie
Ellie

Thanks for that. I haven’t used mine yet. I’ll let you know how I go.



Glenn B.
Glenn B.asked
Spot Plus

Can you give me the out side dimensions

No answers
Christine
Christineasked
Spot Plus 7358-5 (1500W)

Hi,
I have bought this unit directly from Noirot Australia Pty in Oakleigh a few years ago. Now the unit does not heat, but it still has a red light on. Do you know what is wrong? Can I bring it to Noirot in Oakleigh for service? Does the lifetime guarantee apply?

Thanks.

No answers
Patricia
Patricia asked
Spot Plus

Does anyone know if you can buy a wall bracket from? Alternatively is it safe to mount on the wall using hooks or similar?



1 answer
Eric
Eric

Ask where you bought the heater from? Mine has a bracket on the back of the unit but I have no idea how you would attach it to the wall. I like the idea of mine being portable :)

damian.thompson2
damian.thompson2asked
Spot Plus 7358-8T (2400W)

I have had my Noirot Spot Plus for 2 days. After an hour or so of running it will stop heating and E E will show up on the screen. This happens every time.

No answers
Martin B
Martin Basked
Spot Plus 7358-3 (1000W)

Hi - I have two Noirot panel heaters - the 3T (100W) and the 8T (2400W). They are around 8-10 years old and have the old style displays. Both units are powering up and the red operation light comes on in Manual On mode. But there is no heat from either heater. The manuals have been misplaced in a house move and I cannot work out how to reset the heaters and get them operational. Can you please advise on what I need to do?

3 answers
Eric
Eric

Try Google ;)

Martin B
Martin B

I did. No joy there - only some instructions for the later models with the new style displays.

Dazza Wazza
Dazza Wazza

Sane thing happened to me after 9 years. I had to replace it.

Dale
Daleasked
Spot Plus

I can’t work out how to program the heater

1 answer
Eric
Eric

Have you tried Google? They have some great videos that give detailed instructions as to how to do it :)

Suzanne B.
Suzanne B.asked
Spot Plus 7358-8 (2400W)

Can you uninstall the casters from a Noiret Spot panel heater so you can mount it on the wall.

1 answer
Eric
Eric

Yes, the attached easily. So i imagine they come off just as easy. The Castors make it easier to move from room to room.

Suzanne B.
Suzanne B.asked
Spot Plus 7358-7 (2000W)

Can you uninstall the casters from a Noiret Spot panel heater if you decide to mount it on a wall?

2 answers
Dazza Wazza
Dazza Wazza

If the castors are already attached then you cant remove them without breaking them. However if you havent put castors on then you have no problem. They arent attached when you buy it.

Eric
Eric

Mine just slip on and then a small black bracket holds them in place. I think the castors can be easily removed.

Joyce T.
Joyce T.asked
Spot Plus

Why is my Noirot heater very hot to touch?

2 answers
Eric
Eric

That's the downside but the only negative I have found so far :)

Dazza Wazza
Dazza Wazza

They do get hot. At least the control panel doesnt get hot.

Mike A.
Mike A.asked
Spot Plus 7358-7T (2000W)

Mike A. -- Just inherited this heater in new rented premises. Plugged in to power outlet (which is working ok) but 'Power' indicator light does not illuminate. Without that, nothing else can be done to activate the heater. Display panel is working and able to set time of day, etc, as well as different programs. However, without the power indicator light being on, the heater controls simply do not work. Have I done something wrong, or is the heater (control unit) busted? Hope you can help. Thanks, Mike A.

No answers
Kel
Kelasked
Spot Plus 7358-7 (2000W)

Hi all of a sudden the increase temp button won't work, what can I do?

No answers
Si Kemp
Si Kempasked
Spot Plus

Noirot used to make a small gas cast iron heater that runs on a pilot light alone and does require a flue. It was well priced and a huge success in our house. Does anyone know where they can be purchased now?

No answers
Julie
Julieasked
Spot Plus

I got an electric convection panel heater for winter but was wondering if it can be used in summer to keep cool .

2 answers
Hodge B.
Hodge B.

Well don’t forget it is a heater not a cooling unit device

Aravinda F.
Aravinda F.

I want to buy noirot mounting clips? From Where can I buy these?

Danny
Dannyasked
Spot Plus

Hi, how can i remove the castor wheels?

No answers
Jane
Janeasked
Spot Plus 7358-8T (2400W)

My five year old heater will not turn on--display is dark. I've tried holding power button down for 20 seconds, but nothing happens. The last time it did turn on, the display lit up but with no text--I turned it off and subsequently it would not turn on.

5 answers
Beverley
Beverley

Why are not using the lifetime warranty?????????

Jane
Jane

Have done~took some time and visits from two separate people as there were two issues. All credit to Noirot who sent people out to my home at no cost to me as my heater had been wired in.

Mags
Mags
Miss Helpful
Miss Helpfulasked
Spot Plus 7358-8 (2400W)

What temperature setting warms up the whole room? This is my first time using it and 20.5 is not warming up the room.....Just tried it on 23 and it is working a charm.

2 answers
Hodge B.
Hodge B.

I have a area in a small computer room 4meter and set it comfortable at 16 which takes the chill away

Miss Helpful
Miss Helpful

Thank you for your reply.

joy
joyasked
Spot Plus 7358-8 (2400W)

Why is the plug getting hot. Plugged directly into the wall. I changed wall outlets to do a test. The cord gets hot on both wall OutLets. Is this normal

1 answer
Debbie H
Debbie H

I contacted Noirot they said it was OK not dangerous

Sarah F.
Sarah F.asked
Spot Plus

Our heater seems to stay on regardless of turning it off
Have to turn it off at power point

No answers
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