OCMS Strata Management Services

Found OCMS very difficult to deal with. You have to constantly chase them with every single issue and maintenance request raised to get anything done, they never return phone calls and every year the AGM is always held late.
They are incompetent, provide terrible service and are not interested in helping. They never forward complaints onto the executive commitment and are very difficult to work with.

Avoid, avoid, avoid unless you want to pay high fees and manage them.

I had to deal with OCMS Gladesville to move out from an apartment they were managing. I was asked to clean the front carpet mentioning that I made some marks. I went home, took a video of the carpet and asked to show the marks or spots I have made. The reply was, marked were cleaned and but they are still there, I was asked to clean the whole carpet when carpet cleaner comes to clean my apartment. When I refuse to do so, I was called a "not strata minded" person.

Thanks OCMS
Suzanne's team has been very professorial in resolving outstanding levis.
This was a very difficult situation as it was a large sum. The owner has now paid in full.
We are now carrying out must needed maintenance on our building
Thanks Mag

I have had fantastic service at every encounter. Last week right on closing the young man stopped closing up and helped me with my levies with absolute professionalism and a cheerful disposition. I really appreciated it

WOW!
I originally have my doubts but these guys deliver.
It's a breeze dealing with OCMS.
They most certainly go above and beyond.
Absolutely no regrets at all. Keep up the amazing work guys.
Highly Recommended.

I have found the workers at OCMS to be highly professional and communicate in a time frame that is impressive. Whenever I've had any issues, they have sorted it out pronto!
I would recommend anyone use them in a heartbeat.
Keep up the great work OCMS!

The worst bunch of incompetent con artists. Terrible service, unqualified employees and dodgy practices. To be avoided like the plague.

We were so overwhelmed when we bought into a building in Parramatta we called up and spoke to almost everyone in the office with a hundred different questions. Everybody was able to answer them and help us out, the AGM was on time and handled professionally within an hour.

I am not sure how the business is still running. They are the most difficult and dis-honest company i have ever dealt with.

You have to chase them to get anything done... even an AGM! Tried to pull a few dodgys and when we pulled them up on it they became rather aggressive and defensive.

Save yourself the money and headache!

The owners have complete disregard for their clients, family company with a lot of problems. High fees, little or no service, unprofessional and behind the times in all facets of their management.

Our building is managed by this company and they are the most unhelpful strata management company ever.

You have to continually chase them to do something that is there job and assist with organising building repairs or managing items that they are paid to do.

At our next meeting I will speak to all owners within our complex and recommend a new strata management group.

OCMS have been really difficult to deal with in terms of handling building defects and follow-up on maintenance issues. We've had defects outstanding for over three years and they have not been very helpful in chasing-up the insurer or tradesmen.
The management are also quite rude and treat legitimate concerns raised by owners as if it is a annoyance and an inconvenience for them to deal with.
Overall I’d suggest avoiding OCMS as their fees are quite high, which would be OK if the service was above average, but they are below par, unprofessional and not up to standard compared to previous strata managers I’ve dealt with.

Expensive, poor service and follow-up, rude management

OCMS took over from our hopeless strata company, they ironed out all the problems in the complex and have been great to deal with, friendly and practical advice that for me that knows little about strata could understand. They dealt with some people in the complex that have been trouble from day one!! which was a load of everybodies mind to have someone dealing with them rather than one of us, at the complex.
reliable, put things in a way so that able to understand