Yet again the Doncaster Officeworks queue downstairs went nowhere. Two girls chatting in the back area, one rude grumpy woman "serving" someone. I left the queue to find a guy upstairs who directed me to the area I needed to get a large box. He wasn't friendly either. The manager should turn this around - treat your staff well and they will pass it on to the customer. Train them, reward them, be positive.

Why they have same day delivery listed on there site is beyond me . When nothing gets delivered the same day . Just like my order now was meant to be delivered the same day nope didn't happen instead it coming 3 days after its meant to be delivered . Not to mention the oxley store doesn't even know how to answer there phone at all tried ringing them for an hour and it just rang out and that's by starting to ring them 10 minutes after they had opened .

After spending hours preparing a photo book of a recent holiday, it was delivered incomplete. Looking back on my account I can still see the finished version and how it should have been printed. Customer service could not care less when I informed them of their mistake. Will never order a photo book from Officeworks again.

called for over 30 minutes at 2 stores and nobody answered. also rang 10 times two days ago and phone eventually rang out on me. When staff member from the second store finally answered I was told that they were aware of the problem but as yet nothing has been done to rectify it.

Ordered some things online 2 weeks ago was suppose to get everything on next day delivery.. they separated my orders got everything beside my monitor that hasn’t came waste OfTime.

Purchased a Motorola Phone from Officeworks which developed a major fault, Phone is still under warranty however when I went back to the store they said "not our problem as we don't deal with faulty phones purchased from our stores... you have to sort it out with Motorola yourself". poor & dismissive customer service

I just spent an hour trying to print some photos through their wireless printing facility and it just didn’t work - I tried three times and every time the app froze- the staff were helpful but the technology just isn’t up to the job

helpful service every time at the Watergardens Store.
Matt is very patient.
Then you again
I will be back for all my printing needs.
The all store environment is very pleasant and very neat.

Order a laptop with a bag and got email regarding collection and went there to pick up but it wasn’t ready, same thing next day and been charged for whole money, don’t know what to do

Ordered items online and it was coming from Melbourne 2 days sweet ordered it still haven’t got it and it was for a birthday present never again I’ll order from office worked

I ordered my daughters book pack and stationary online using the school list link, I was picked and packed within a day and ready for collection, it was so easy and effortless. I am a very happy customer!

I purchased stationary products for both my daughters year 7 and 4 stationary. Ordering was very easy and I was able to click and collect. Within 2 days I was picking my order up. Too easy!!

purchased a games chair for my son,it still has not turned up,i have been given two delivery dates and both times nothing came and not even a phone call from driver to say it wont be here,very annoying that the product never comes on the day they say

I ordered a camera and accessories online at 11.52pm and I received a message the following morning at 7.26am it was ready for collection. Unbelievably fast, easy to pick up and very happy with my purchase!

Went into store needed extra help when needed. walked out very happy with purchase. great staff member at mt gravatt location& oxley location. Was able to pick up things & got price matched& great service.