I was impressed by the customer service of Cristiane at the Albany WA store. He was very helpful and even carried my heavy item to my car. Thanks so much

Went to Officeworks to get some more photos printed off, self serve way. After about 40 minutes of trying this and that, with staff help, finally got my photos printed. The quality was terrible, very blurry. What a waste of time.

Went to order 2 micro SIM cards, the postage was going to be over $25 for them (you all know how big micro SIM cards are..) I submitted feedback and got a reply that was basically "if you don't want to pay the delivery cost chose click and collect instead" .. paying a delivery cost was not an issue, but a FAIR cost, not some ridiculous over inflated amount. I live a few hours from the store so was quite prepared to pay fair delivery costs. I bought the items elsewhere and had them sent express post from a different state and it cost me a third of what office works wanted.

Have been calling Office Works Windsor for 2 days and no-one answers. Has really put me off the store. Office Works are big enough to have dedicated phoned person. It's all customer service.

I went into the Brisbane Adelaide St Officeworks. It seems to be set up as a serve yourself situation, but the item I wanted was nowhere to be seen. There is no-one to assist you, you just have to try and grab any staff member you see passing by, and they dont seem to be very keen to help. When I asked for the item I wanted, the staff person looked at me as though I was mad, although its a well known product. He had to check the website then go out the back room to get one. His attitude was very cold and reluctant. I felt I shouldnt have been there and my custom wasnt wanted.
I would prefer to buy online and not have to face this attitude.

I compared online step stools from Kmart, Big W, Ikea, Bunnings etc and settled on this one from officeworks due to it being rated to 150kg while still very slimline. It works in that it fits in the small space in the bottom of the pantry that I wanted it for, and it is tall enough (just) to let me see the top shelf. However I have used 80kg rated stools that felt more secure than this one. I'm over 100kg but nowhere near 150, and I don't feel safe at all standing on the bottom step, it flexes and makes noise. Have only had it a few days but am already contemplating upgrading.

Brodie was very friendly serving us at Office Works. He was very helpful and got my toner for me. I would definitely recommend Office works at Rothwell. Very good service

I ordered Sunday and selected Premium Next Day Delivery and it said on the way all Monday 8-5 pm waited till the end of the day never get deliver.

please do not order online if you think going to be on time.

go somewhere better service.

please do not order with them

they have rude attitude and racism i am a muslim and they would not even smile at me or greet me when i ask how they are they would not reply to and just walk off this had not only happened to me but my muslim friends and my family

"Lowest price guarantee"? What a joke...

They claim that they can price match and beat their competitors by 5%, but apparently they never price match Costco("because they are membership only shops") or Kogan(just because some of the Kogan's products are imported from overseas). Then why Officeworks never specify these exclusions when posting their ads online?

Always leave unsatisfied with the service and consistency between staff. Lack of staff training. Please improve your customer relations to appear like you actually care. We are there wanting a service.

Hi - bought a keyboard but had a question about keyboard type - tried youtube but was still uncertain so I rang four Officeworks stores today - two in the city, Dee Why and Chatswood and there was no phone pick up by any store - for such a large store presence, disappointing service.

Requested a price beat for a pair of Airpods Gen 2. Previously advertised on theschoollocker for $188.

Such a simple request - took the counter person over 20 minutes to go back and forward with their boss to approve it - and ultimately didn't get approved because apparently 2 different products can have the "same SKU code" - total nonsense. Ended up going to another Office Works in Castle Hill and they sorted it out in less than 2 minutes. Terrible service. Stay away.

The Pitt Street store doesn't answer the phone. I have been trying to contact them the whole day. Why list a phone number if you can't answer it. When I phone customer care they are not at all helpful

I tend to get all of my technology and office stationary from Officeworks. I do quite a bit of on-line research of the product that I'm about to purchase and then source them at Officeworks as they tend to have a very good range of products at great prices that I'm interested in. Have been using Officeworks for 10+ years and have had no major issues.