OVO Mobile Questions & Answers

Why has my speed being slowed down to a ridiculously slow speed the last 3days....And it’s not congestion or Covid as I have my phone on OVO also and it’s speed is still the same.......

Can’t even play Xbox now....I pay $80 a month for 4G 250gb and up until 3 days ago was reasonably happy with it.....

Speed tests are approx 3mbps or less downloads and 12mbps or higher upload which is INSANE

My phone is still doing 30mbps+ or higher with the same upload as my data sim.

Please stop slowing my speed ASAP or I will go elsewhere.....it’s almost like I’ve been slowed down for the EASTER long weekend

Can you check an OVO mobile's message/voicemail from an external source? Like ring in and hear the messages from another phone (not on Ovo), using your PIN?

I would like to use the native visual voicemail on my iPhone - how do I do this with my new OVO service?

I am told that I have no data left to make a phone call. My number is 0424000960. Can you explain what is the problem?

How do I activate the OVO voicemail?

How much for a data recharge

How do I turn off voice mail on OVO

how can i change payment details on an account

Being told by your customer service that my high school son can recharge his same mobile number account twice in two weeks plus a top up even though his account is under my main account. He told me he use his mobile app to recharge and top up. I have change the password two months ago. But once you recharge, you are suppose to get 30 days, so how come he can recharge twice in two weeks? Doesn't a red flag pop up to contact the parents about this? If this possible...OVO

The OVO Mobile Mini Kids $9.95 2gb 30days plan
does it have an ability to leave a message if someone rings you?
if so, is it a voice mail or a convert to text?

Can I set up a greeting?

Does it cost extra to retrieve your messages, or is it included in the 500mins free calls.

the OV $G Mobile Mini Kids $9.95 2gb 30 days plan say that says that 500min of national calls. I only want to use it for incoming calls. I do not get charged for incoming calls and it doesn't come off the 500mins

How do I big a replacement blank SIM only online as I lost my ovo Sim card and don't want to pay the recharge amount again?

How do I get my PUK code. I called and did a live chat. There is no technical support available and I could not be provided with my PUK code.

For months now every time at the month end I should have new data but instead it takes a week before I can use it again, it says I have used nothing but there is an x when I turn data on, my data should have been recharged 2 days ago yet I can't use it. Please advise?

Have a OVO sim for my son's phone. Calls to and from the number provided with the sim, no problem. But iMessages come though as coming from a different phone number (NSW number?) Any idea why this happens?

How do I get my puk code?

Where can I get an OVO sim?

Is there a number I can dial on my mobile to bring up my puk code?

I used my phone to send an sms, but it was retuned as"you are out of credit for that message type" and I need to recharge. I had just paid by auto debit and received an upgrade from OVO and would like to know why I need to recharge?
Regards,
Peter

I used my phone to send an sms, but it was retuned as"you are out of credit for that message type" and I need to recharge. I had just paid by auto debit and received an upgrade from OVO and would like to know why I need to recharge?
Regards,
Peter