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Reviews

3.7

65 reviews
5
(34)
4
(5)
3
(9)
2
(6)
1
(11)
  • Value for Money
    1.5 (2)
  • Transparency
    2.5 (2)
  • Customer Service
    1.5 (2)
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Best Value for years

published

Did a very through comparison when I was selecting my health insurance and this was the best by far at the time. I now review my health insurance on an annual basis but have stayed with them for 5 years because no one has beat them to this date! Every time I have a question I can ring them or email, and get a response straight away which is consistant across all of their staff which gives me great confidence - never got this with Medibank!
smaller fund, focused on keeping their loyal members and are run not for profit!
No branches apart from NSW but not really an issue because claiming is so easy without having to go to one of their branches anyway



Westie

WestieAU

  • 2 reviews
  • 2 likes

Brilliant Service

published

Peoplecare have been very good to deal with and made the membership process very simple when transferring across from MBF.
Very competitive rates and excellent customer service.

silvie888

silvie888Greater Melbourne (Outer), VIC

  • 5 reviews

Excellent

published

Best health insurance I've had. Used to be with HCF before but got sick of never being able to through on the phone.
Excellent value for money policy and great service.

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nicedentist

nicedentistAU

  • 2 reviews

Excellent

published

This is a very good health fund. Being not-for-profit, it looks after its members well. I am on mid-level extras cover and use it regularly for massage, osteo and dental.



The staff who serve me comment that the rebates I get are the best that are around!
Good premiums, good rebats.
Don't have many offices where you can see people face to face (but phone response is pretty good).

Jullibean

JullibeanAU

  • 7 reviews
  • 4 likes

Wonderful

published

I highly recommend Peoplecare as it is the best service. No problems with claims and very helpful and fast service.
I think it offers the best deal on the market. Your money goes furthe.
None. I have had absolutley no problems.

Page 4 of 4
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Questions & Answers

Chloe

Chloeasked

If you have had private insurance for years with another company years I mean like 20 years plus do waiting periods apply when joining a new company? Thinking of going with people choice a non for profit company. Im with Medibank and get charged a fortune about $95 a month with 70% back.

3 answers
EO1
EO1

Depends on the company. I know some companies dont make you sit through the waiting periods again however they do ask for your current details and member number etc to double check.

Chloe
Chloe

True Im certainly not signing up to a new one then having to wait two or three months to use anything and paying for it!

Peoplecare Health Insurance
Peoplecare H.Peoplecare Health Insurance

Hi Chloe, thanks for getting in touch!

If you're transferring from another fund, Peoplecare will recognise any waiting periods you've already served if you switch to a similar level of cover within 30 days of leaving the other fund. If you'd like more info, please give us a buzz on 1800 808 708 or we can have one of our customer service experts give you a call and answer any questions you have!

Take care Monique @ Peoplecare

Steve

Steveasked

I am considering changing to your fund - I have been fully insured with my current insurer for over 30 years. We ran into an unexpected problem when they refused to cover tests in Emergency before admission. What is the policy at PeopleCare

2 answers
Michele
Michele

no idea

Peoplecare Health Insurance
Peoplecare H.Peoplecare Health Insurance

Thanks for getting in touch Steve. Sorry for the late response, we only just came across this one. Most funds don’t pay towards tests in emergency as the hospital considers you as an outpatient until you’re actually admitted as a patient. However, the hospital should be upfront with you about this and the fees involved. I hope this helps, please let us know if you have any more questions. If you’d like more info on our available covers PM us your details and I can have one of our Customer Service Experts contact you, or give us a buzz on 1800 808 700. Take care - Brooke @ Peoplecare

JOHN G

JOHN Gasked

Hi what level of care is hip replacement covered...ty john.

2 answers
Peoplecare Health Insurance
Peoplecare H.Peoplecare Health Insurance

Hi John! Thanks for getting in touch. Hip replacements are covered under our Premium Hospital cover as a Private Patient in a Private Hospital. You would then also be covered for rehabilitation after your hospital stay. We’d be happy to chat to you further about this to make sure you have all the info you need before joining such as excess, out of pocket expenses and waiting periods.

Please give us a buzz on 1800 808 700 or private message us your details and a time and date that would suit you best and one of our experts would be happy to give you a buzz. Take care – Brooke @ Peoplecare

JOHN G
JOHN G

0419879381.

Get an answer from our members and Peoplecare Health Insurance representatives

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