I sent two emails and even called their contact centre few times in order to get my clearance certificate. Despite all the correspondence I have still not received it and I am very disappointed the manner they handled my enquiry.

Peoplecare used to be popular and I labelled them as "fair" "honest" Australian Health Insurance company until they changed their policy 1st July 2013. I took Silver Extras.
It is still good compared to most of major health insurance. Customer service is very helpful. I wish they have the same cover as they did 2 years ago. I am leaving them and move to other insurer. I will use Peoplecare as benchmark and see how it goes.

I've been with BUPA, and NIB, and now I think I'm going to stick with Peoplecare. I joined PC in June 2012. They have excellent customer service (call up and don't need to wait on hold!!). I have now converted my husband as well so now we have family insurance. Highly recommend. I have the gold extras with the basic private insurance.
Good customer service
I don't use all the extras, wish they could let us have a maximum extras on what we wanted.

So I checked the canstar website and peoplecare was given 5 stars, green ticks across every benefit and every one on here had nothing but praise for the company! I was worried about moving because I'd never heard of them.

Done my research and found all private health insurers are regulated by the government so their financial security isn't a worry. that was my biggest issue. Rung up today and someone answered the phone within a couple of rings!! Took 10 minutes and I was done. On the phone now to NIB (been holding for 35 minutes now and still haven't spoken to anyone) to cancel my old policy. So far, my experience has been excellent!!

People Care was recommended to me and I am so glad it was.I now am saving $80.00 a month and receiving much higher benifits than my old fund. No waiting on the phone,and excellent friendly staff who know their job and do their best to sort out any issues. So far very happy.!

Very friendly and helpful staff. Easy to understand forms. Internet site easy to use. Would recommend Peoplecare to friends and family.
great coverage and excellent extra rebates
None so far

Peoplecare offer the best healthcare around. I have had both the Silvers Extras and Gold Extras and both offer great value. Very efficient claims process. I have used fax before and still only takes 2 days max to process. Great work peoplecare!
Good Value, efficient claims process, friendly staff

I've been with Australian Unity for years before I joined PeopleCare (after I read a Choice review) but you cannot compare the value I got from PeopleCare for just over year and a half. Highly recommended.
If high dental and optical coverage are what you are after - this is the private health insurance you should consider getting. Also, they have a 'loyalty bonus' if you stay with them over a couple of years.
Their Customer Service is also excellent - I never had to wait more than a couple of minutes to talk to 'the real person'. They are also very good (and fast!) with resolving any issues.

Having been with HBA for a number of years, I came across Peoplecare on this website. I made the change about a year back, and the service has been faultless. I've saved myself around 20% in premiums for the equivalent cover, as well as plenty of time not having to wait on the phone.
Their website is excellent and easy to use. Phone support is instant and courteous.
Price, Service, ease of use

My wife and I did the review of a million Health funds and peoplecare had the best premium for the best extras.
Adding to the low premiums with excellent and fast services is a bonus. Claiming is as easy as paying for the service you have used.
Recommend to any one..
Awesome service, friendly, easy. Good pricing excellent cover. Easy to use website.

I've been with Peoplecare for about 18 months now and am so impressed with the cost, benefits and particularly the service. My wife has been in hospital a couple of times and their clear communication and promptness is brilliant. We also have the gold extras and the optical, dental and physio rebates have all been great! Also their website and online self service is easy to use and very reliable. Very happy!
Good value, great rebates for extras, great service
Nothing (except how expensive health care is in general but nothing to do with Peoplecare)

Peoplecare do not offer gimmicks like 2mth waivers etc and free vouchers, but they do offer by far the best service and coverage. Best extras returns and very easy hospital admission. Absolutely first class service/customer contact centre.
They do not make you jump through hoops to claim. Very Friendly and helpful.
No enticement to join (such as 2 and 6mth wait waivers etc). Free First aid kit is not incentive. However, as a current member I am glad this providor does not make it easy for 'claim and run' members by offering these incentives, as it only makes it more expensive for members in the long run. Well Done Peoplecare

Great phone service - a "real person" answers within a couple of rings. Easy to join and claim (sent in receipts on a Tuesday and had money in my account Thursday!)Overall, very happy so far and would defiantly recommend.
Straightforward, friendly, effcient, great price
Nothing (touch wood!)