The shaver itself is great, however the smart clean system is waste of money. Use the shaver for just over 2 years and less than 5 time of smart clean system used. The clean system already had problem with pumping up liquid to clean the shaverhead. Brand new cartridge and problem not solved. It seems like I have spent $500 for the shaver itself.

I have used a cheaper phillips razor which cost me around $65. After many faithfull years of great service and pretty good shaves I decided to spead up on a top of the range model razor again from Phillips. A Pillips 9000. The sales person assured me it was a great shaver with multipull cutting angles. So because i was so happy with my old razor, a cheaper Phillips i spent the $300 odd dollars on this razor whick was on special. Worse thing i ever done hardly cuts a nights grow of my face no matter how long i shave for. I'll never buy another phillips again. And you my say did i give it a fair chance. Well is a year and a half a long enough chace. Thumbs down to this crappy Phillips 9000 razor.

Firstly I have to fully agree with most of the other reviews, "out of the box the shaver was great, then after 2 months of daily use the blades are blunt", so much for lasting an average of 2 years!!

Secondly, I'm writing a review here as a last resort, as I have contacted the Philips Consumer Care on 2 occasions over the past 2 months with no reply other than the automated "we will be contacting you shortly" reply.

As you can see from the many previous reviews, the blades are absolutely useless on this shaver! Straight out of the box the blades seemed ok, but after only 2 months you may as well rub your face with a scotch brite pad, as these blades don`t work at all and the shaver just gives you a rash. I`m 60 years of age and this is my third Philips, the previous 2 being a quality product which lasted up to 16 years, with blade changes only every 2 - 3 years . As I will not buy another set of blades for this new 9000 series shaver, I have now had to resort to using my old Philips shaver with 3 year old blades, which in fact still work much better than the 2 month old 9000 series blades.

Got this for Fathers Day 2015. Heads are supposed to last up to 2 years: in reality about 3 months - after 6 months it just makes noise.
Had Philips shavers for nearly 30 years and the quality has been good until now. $550 straight + $90 every few months for cutters and its money down the drain.
If Philips had any integrity or simply wanted to salvage their reputation they need to either recall this product or cut the cost of the replacement heads to around $10-$15 range to compensate consumers.
So this 30 year+ customer is now looking at another brand and likely to never come back.

As many others have said, the orange retention clips have busted after 10 months of weekly shaves. I discovered this after spending $80 on new blades. Out of a top price shaver this is lack of quality unacceptable. I wish I had seen this reviews page before buying so I could save myself the hassle, and stayed well away from philips and the 9000 series