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PkchewyGreater Melbourne (Metropolitan), VIC
- 2 reviews
Service Service
The company has been in contact right from the start, and the installation day was that which best suited me
The installers Miled & Jeremy N, arrived on time and were professional in their work and cleaned up any mess they made and after all finished ran through the procedure of how to operate unit, and said if I had any further questions or issues left a number via a fridge magnet, couldn't have been more satisfied, well done boys !!!
1 comment
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Peter HarrisonGreater Melbourne (Outer), VIC
Fantastic Service!!!!!
Thank you Plum, Your service was very professional. Your service engineer, Nick, friendly and explained everything to us. I can't recommend this team highly enough. See you again next year!!!
1 comment
Plum TeamPlum Heating and Cooling
Thanks for the great feedback Peter!
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Keith BryanGreater Melbourne (Metropolitan), VIC
- 6 reviews
HIGHLY PROFESSIONAL SERVICE
Our heating system was serviced again today and was seamless.
The service engineer explained in detail what was to be done and achieved.
We are very happy to recommend this company to others.
"WELL DONE"
1 comment
Plum TeamPlum Heating and Cooling
Thanks for the great feedback Keith!
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Prompt service.
Very courteous and the service was on time. Happy to call Plum next year for my heating and for my cooling. Cost is reasonable when compared with others in the market.
1 comment
Plum TeamPlum Heating and Cooling
Thanks for the great feedback George!
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Julie A.Greater Melbourne (Outer), VIC
Job well done!
Thank you to Plum Heating and Cooling as your service was professional, friendly and efficient. The job carried out was thorough and the problem I was having was identified quickly and fixed just as quickly. A job well done and I can't recommend this team highly enough. Fantastic service, thanks Plum!
1 comment
Plum TeamPlum Heating and Cooling
Thanks for the great feedback Julie!
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Solomon BemerikVictoria
Perfect professional job.
I purchased and installed gas wall furnrnas from Plum Heating and Colling at the end of last month.Right from the estart to installation it was very smooth.The installers were very gentle,fast,polite,respectig and highly professionals.After the installation,they explained everything I need to know about the heater.I am happy with the whole process.
1 comment
Plum TeamPlum Heating and Cooling
Thanks for the great feedback Solomon!
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AFL Dogs SupporterVictoria
- 2 reviews
- 1 like
Professional heating installation by plum heating and cooling
I was so impressed with the professional work carried out on our Brivis ducted heating, by Nhan and Troy. Plum Heating and Cooling should treasure these 2 individuals as they do make customers happy !
1 comment
Plum TeamPlum Heating and Cooling
Thanks for the great review!
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Fast, efficient and friendly
The team of Aaron B., Miled and Darcy were prompt, friendly and ready to explain what was happening.
A lot of our village residents (Palm Lake Resort) highly recommend the company and we can see why.
Our current unit replaced with a new one and a another new one installed in the master bedroom.
Work done, cleaned up, remotes explained and questions answered.
Nice guys, well spoken and quietly efficient.
Very impressed.
Lyn and Noel
1 comment
Plum TeamPlum Heating and Cooling
Thank you Lyn and Noel we appreciate you taking the time to pass on your great feedback!
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Mary SpiteriGreater Melbourne (Metropolitan), VIC
- Verified customer
Great job
Plum heating and cooling team are very professional, kept me informed all the way. The installation team were on time and very polite. I would highly recommend. Thank you for a great job.
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Peter KellyGreater Melbourne (Outer), VIC
Quick and Efficient
Plum were able to come in two days from me booking, then they had a cancellation and came the next day. Other companies said they would come and didn’t show up. Plum’s over the phone quote was accurate and the Technicians had the parts needed in their van. Shiva and Shaun were the Techs and they were polite and a pleasure to deal with. I highly recommend Plum and will use them again if needed.
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Unit swapout
I recently had an older unit swapped out with an updated one. Thankyou to Luke, Shiva and the team, they took the time to answer my questions and explain the job, the team got the job done in the time frame they said they would get it done. This is the 3rd time I've used Plumb in 9 years to do upgrades and maintenance and wouldn't think of going anywhere else - thanks guys !
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- Verified customer
Split System Install
Had the boys install a split system today. Couldn't ask for a better bunch of workers, very professional. I will hopefully get the same group to install another unit later in the year. Great job, Well done
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Happy cool customers
Great knowledge by the team. Great job on the installation. Friendly and professional staff, working in some hot weather up in our roof.
1 comment
Plum TeamPlum Heating and Cooling
Thank you Rojer for your feedback.
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samWestern District, VIC
- Verified customer
We could not be happier
We could not be happier with Plum Heating and Cooling there friendly service and advice was 2nd to none Aaron and Mitch (i think sorry if wrong mate) were excellent couldn't fault if we tried they arrived at the booked time ripped the old unit out on the roof and replaced with a brand new unit Aaron was very good in instructing me on how to operate the new unit they cleaned up everything were gone in just over 2 hours highly recommend you to anyone works a treat as well job well done one and all.
1 comment
Plum TeamPlum Heating and Cooling
Thank you Sam! Really appreciate your feedback!
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- Verified customer
Very efficient
Unit is old, but Shiva it sorted out. Most grateful for his persistence and knowledge. Will certainly use Plum again.
1 comment
Plum TeamPlum Heating and Cooling
Thank you Doris!!
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John Jon
- 3 reviews
- 7 likes
- Verified customer
Lazy Installation
Good quality Air Conditioner and excellent presales service but very lazy, unprofessional installation lacking common sense. When you put your trust in “specialists” you expect them to do a good job, give the right advice and ask the right questions.
Very disappointed
5 comments
Plum TeamPlum Heating and Cooling
Thank you John Jon for your message. We are very shocked to receive this as we pride ourselves in providing not only exceptional customer service, but excellent service and excellent after care suppor... Read more
t! Could you kindly provide us with your Job Number so we can identify and confirm your job and further investigate. Kind Regards, The Plum Team.I made it clear that I was unhappy with the installation.
This is the response I got:
“If you are unhappy you can call the VBA and report this job to them as they are the governing department for plumbing work”
Plum TeamPlum Heating and Cooling
Hi John, We have checked with management and none of our team has made this statement. We cannot investigate this further as we do not know your address or name of booking. If you can please provide u... Read more
s your job number or feel free to email us your contact details so we can investigate further - [email protected] Thank you, Kind Regards The Plum Team.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent service,
Shiva & Jamie,
serviced my Air-con unit. They were on time, professional & thorough; very helpful in explaining the issue and how to service the unit. Excellent job - thanks chaps!
1 comment
Plum TeamPlum Heating and Cooling
Thanks for the great review John!
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excellent job
Plum heating and cooling company installed a new evaporate cooling system in my house. Installer staff were very fast, on time, clean and so friendly. They did perfect job. Also excellent communication from office staff. Highly recommended Plum Heating and cooling company.
2 comments
Plum TeamPlum Heating and Cooling
Thanks for the great feedback Sam!
Plum TeamPlum Heating and Cooling
Thanks for that Sam! Really appreciate it :)
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Excellent customer service
I have been using Plum Heating and Cooling for 10 years now and they still give excellent service, they ring before coming to advise you when they will arrive, the service gentleman today also advlsed me of upcoming repairs and what to expect it will cost in advance, this gives me plenty of time to save up for it. Can’t speak more highly of them. (I only got evaporative from them but have been getting them to service heater and aircon.) always polite and friendly.
1 comment
Plum TeamPlum Heating and Cooling
Thanks for the great review Liz!
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Split system service
The service technician Shiva called ahead on when he was arriving and arrived at that time. He was very courteous, pleasant and professional. The job was finished promptly and the area was left clean. He explained to me what was going to be done and I would recommend him due to his excellent service.
1 comment
Plum TeamPlum Heating and Cooling
Thanks for taking the time to write a great review.
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