Quick response and detailed assessment of problem. Lachy very professional, and a good communicator where needed. Job done in good time and cleaned up fully. Explained all aspects in detail Very satisfied.

Great workmanship. Didn't leave me waiting for the repairs to be done. cost me more than I was expecting due to additional work that was required. Overall we are very happy.

Matt P (invoice # 143491) completed the required work with quiet efficiency. The work was explained to me and recommendations were made. Matt presented well and was helpful with further advice.

Once again Plumbtec have helped me out in an Emergency. Justin and Alex were brilliant arrived on time very efficient and cleaned up after they had finished. Thanks boys and sorry about all the dogs :)

Steve and Dan from Plumbfirst took out all the plumbing in my hair salon. Friendly quick and neat and tidy. They made the whole process easy and stress free for me. Would recommend them to anyone

Hot water system died on a Sunday after 8 years of loyal service. Replaced with a like for like Rheem and we were having warm showers the next day thanks to Brad the technician.

Plum first has great, friendly, fast and professional service. My Kitchen has come up awesome and looks great. Working better then before like it's brand new. Thanks Liam and Brad 142299

Had a blocked shower drain, Aaron diagnosed the issue, which was big, and quoted and performed the repair professionally and swiftly. I would recommend Plumbfirst for anyone looking for genuine tradespeople, focused on customer service. Regards Gabe Tascone.

I had an old leaking hot water service replaced with an instant unit. The job required a larger gas main to be run to the new unit, Justin B and Niell H did a beautiful job running the new copper line. It was a very professional job.

I had a new hot water service poorly installed by another company and not delivering hot water. Glen identified issue & options for remediation.
Joe’s expert work in reinstalling unit with correct pipe work have delivered ‘hot’ water. The workmanship is excellent. All within three days from enquiry to completion.

Barbara from thomastown was absolutely rude. Very poor customer service. Does not have time to listen to customer's problems. In a hurry to hang up the phone. Definitely do not recommend.

Justin B was amazing I had a massive water leak under house and high water pressure, he came up from under my house completely covered in mud after he did the job and didn't complain. The hole was a very tight squeeze to get into. He was very friendly and kept the 2 metres safe distance. Great customer service.

Matt, Kyle, Jesse and Ryan installed a cooktop, hot water unit and ducted heating unit. All did a great job, paying close attention to details. They took time out to explain what they were doing, and stayed back late to finish the job. They provided advice on how I could resolve an issue I had with my hot water flow rate. Happy with the service from PlumbFirst and would use them again.

I had a storm water problem due to old plumbing connected to a renovation completed 8 years ago. Andy, Blaine and Gunn came out to investigate, diagnosed the issue and diverted the plumbing. They left no mess and were always available to answer questions during the process. All 3 staff are friendly and helpful. I would be happy to use them again and would recommend them to others. Inv number: 114086.

We were dealing with a underfloor ingress of water, the origin of which is difficult to determine. Practical plans were made and implemented. The three day exercise was friendly and constructive. I am sure that they have done the best possible job.

It's great to find a plumbing company that keeps to their word, from quoting to doing the job and they arrived within the time they stated . Jake.W was pleasant, professional and very tidy. I would recommend them to anyone.

High quality, efficient service with friendly staff who did an excellent job. Staff members were friendly and helpful as well as great at their job. Would highly recommend this company to anyone needing plumbing work.

Chris & Tristan have done an excellent job on or storm water drain. Very professional in carrying out their work. Happy with the outcome. will recommend you to our friends. Thanks boys.

Prompt response from the office staff, plumber who gave the quote and Matt P who completed the job. Matt P was efficient and gave me advance notice of gas and water being turned off while he worked. No complaints and would recommend plumber first.

Mat V and Mischa from PlumberFirst are not only professional in their trade, but also very friendly, explaining the facts all along the steps. Thank you guys, job well done!