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Poolwerx
Turramurra Poolwerx - now continuing as a long term customer
I have been a customer of Poolwerx (Turramurra & Killara) for many years. I have purchased from them major items including a filter, a salt water chlorinator (two) and a pump and of course numerous chemicals. However, after a discussion today with Malcolm Price of Poolwerx I realise there was a misunderstanding tin relation to a $87.00 for a "Call out Fee" for a quote for a pool heater.
Regular service
We have been using the monthly service for a few years now it has been fantastic and well priced keep up the good work
Questions & Answers
Has any of the unhappy people using Poolwerx got satisfaction from them. It seems that it is a standard message sent out from the head office and that is about it.
No we have had to go to Fair trading and it is still not resolved
Thanks Sharon good luck with you resolving your problem. Kathy
No answer, definitely a standard response to try to save face via a public setting. In fact, the franchisee said in one of her emails to go ahead and send to head office, obviously knowing they would not intervene.
Get an answer from our members and Poolwerx representatives
Details
| Category | Physical Shops and Pool & Spa Shops |
|---|---|
| After Sales Service | Yes |
| Products / Services Offered | Pools, Servicing and Spas |
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