Used the Qantas Cash card in South Africa and Botswana because I though it would be more cost effective than credit card fees - wrong!! Exchange rate was so poor that it cost between 4 & 7% more than Bank SA Visa card even after the foreign transaction fees are added.

This card is useful in that it gives you frequent flyer points. However, beware if you make an incorrect transaction or if there is a cash hold on the card. It takes a full MONTH for holds or pending transactions to drop off the card, which could leave you in a lot of trouble if you need the money. And even if they know that the transactions are incorrect (in my case, multiple identical transactions within minutes with the wrong expiry date entered) the hold period is non-negotiable!

Loaded card with $AUD9000 into $US and a day later had a look to see how much it would convert back to Australian $ if I cashed out. Within 24 hours I would lose just under $1000. Absolute robbery. I'm reluctant to use it overseas now as I don't want to give them any more of my money and I don't want to cash out unless the US dollar improves.

Transferred Euro on this card for travelling. Unable to use as PIN "incorrect" even though id confirmed the correct one prior to leaving Australia. When it did "work", it said "card declined" but took the money out twice. the card was then cancelled by Quantas. I repetitively emailed them with no response except the advice to phone a Philippino call centre. Stranded in a foreign country without money isn't fun. DO NOT USE. EVER.

Nothing but trouble with the Qantas Cash Card. Limited ATM's o/s you can use. Changed my PIN and it did not register although when I did it it said it had been changed. Was o/s and did not have my Australian mobile number therefore the assistance help line and send code was useless. This time loaded money and was o/s and the ATM said the card was expired...which was correct. No access to money. Got back and rang up and asked why I had been automatically sent a new card, they said sorry we haven't sent you one! What disgraceful customer service. Don't get one for o/s travel!!!

My husband and I have separate cash cards which we load before travelling overseas which we have done quite a few times recently. Last week I loaded money into my account but was unable to access the account for my husband. Having spent at least 5 hours we finally cancelled the card. There was no way we could get access. Our travel agent informed us that our usual banking card is very accesible and easy to use so that is the way we will go.
Qantas leaves a lot to de desired

The card is ok domestically in Australia, venture to any of the countries the card uses local currency you are done for, makes an overseas holiday you save for end up feeding the bank issuer of this worthless product, sold using the QANTAS brand, and that is pretty low these days too.

Tried to apply for this product online and through the app, and I just kept being sent around in circles. I’ve given up. But after having read the rest of the reviews, I’m glad I did.

Got card ok, loaded money on no or went on line to find out how to customise pin . Told go to a redi teller . Went tried, teller says service not available. Rang the contact centre and the agent told me “ yes that feature has not been available for 3 months or so and we have logged it with our It Dept but they do not think it urgent. “That was all she did ! I suggested they needed to change the advice that you could change the pin that was on the website ! Her answer “ our It Dept would have to do that !!!

I was traveling to the USA San Diego and Las Vegas, for 10 days and being a Frequent Flyer member was very interested in the Qantas Travel Money Card. After reading all the negative reviews I was very nervous about loading the card and this being my major source of funs while away.
After making the first transaction on the day I landed and then regular purchases there after.

Downloading the app to my phone also made it very easy to check my balance on the go.

I can only say I am very happy with this card and would recommend it for any Qantas Frequent Flyer member

I traveled to China in June and used the Qantas Money Card for the first time because there was a promotion for no international transaction fees. The card worked well in China. After my first withdrawal of RMB 1,000, I wanted to check the exchange rate but the Qantas App will not show this. When I came back, I printed the statement and was astonished to see the rate of 4.36 RMB whereas other credit cards I used gave me 4.75 RMB. They simply ripped me and other Australians in exchange rates. I sent them an email asking why their rates do not compare with the market rates but no reply. I urge all Australians not to use this Qantas Money card anymore.

Absolutely hopeless. Problems loading. Points didn't transfer. Card frequently did not work when trying to book online. Difficult to contact call centre. When I did they told me to ensure I use an Australian address. This led to online transfers going through on some occasions but not always. Definitely don't get one.

Do not get this useless cash card for your travel money!! I've had nothing but trouble with using euro in various countries. Errors and refusals - a waste of time and embarrassing! I will NEVER use again and I strongly advise about relying on this card!