Bought a wind fairer awhile ago, its good for wind noise. The issue is after being exposed to the elements. Its changed into whitish at some parts. I dont see it can be washed off. I know nothing last but if i had a cheap window visor that it retains its colour for a long time. Then why the expensive wind fairer not? I dont know. My roof rack is battered but i had it for a Very long time. And its a great roof rack Except the wind fairer looks older than my roof rack.

As we were going on a much awaited camping trip,I purchased a Batwing Compact awning with an extension. Got it and discovered that a plate nut to fix the bracket had a defective thread. That put an end to the installation from the word go. Got in touch with the retailer but no joy from Rhino. I am scheduled to leave for our camping trip tomorrow and no joy yet. So I am left with the decision to either postpone our trip or leave the awing behind. It’s even more risky because they cannot tell me for sure when they can send it. The frustrating part is that Rhino has a warehouse in Perth but I cannot contact them to arrange a pick up from convenient place. How bad is that???

Anyone else having water leaking through roof bolts and inside head lining of car roof? Then runs down inside trim panels
Major problem with my 100 series Cruiser.
Not only leak but are noisy and impossible to clean roof of car as built way to close. No clearance for hand, arm or brush either from the side, front or back. Prefer old type with cross bars

Wind noise above 70 km/hr... Added wind fairing=ratlling on the roof... Quite disappointed considering the price. Not too sure what to do. Will try different adjustments of the fairing to find a compromise.

I’ve just installed the rhino pioneer tradie rack with the backbone system on my 2017 ranger, the actual platform is great. The problem is the ridiculous amount of wind noise I get when travelling from 60km/hr and above. I can’t even talk on the phone when travelling. I’ve tried moving it forward and backward on the roof but it makes no difference. Very unhappy with the noise.

I was going to contact rhino-rack before I gave a review but not possible. I purchased and had fitted a Pioneer Tradie Platform from Roof Rack City in Adelaide. (Very happy with roof rack city). Drove home after fitting, 3.5 hours of hell. It was like having a jet plane on top of the car the wind noise was so bad. After paying more than $1500 l would have expected a lot better. I don't want a lot of the usual spin from Rhino-rack but a solution to the problem or the rack removed and a full refund. I look forward to an acceptable response/solution from rhino-rack.

I received the "aerodynamic" racks for my car because I was told they were better for fuel and won't make noise. I was disappointed when I opened the box to find the racks were scratched. It took ages to install them even though the instructions were clear, the measurements were wrong.

Finally after installing them, we loaded up and for a drive only to find when we went above 60km they started to make a high pitch whistle. After getting back from our day out and removing them because I didn't want to drive around sounding like a boatswain call, I found the clamps had scratched the paintwork on my car.

I'd expect this from a cheap set but these cost me over $400, so I expected much better.

Purchased Rhino Roof Racks along with 2 Bike Carriers RBC035. Within a matter of weeks, one after another the locks would not work. Tried to put a warranty claim online. Their online system doesn't work. Rhino don't give out phone number or email address. Went back to dealer. They supplied me with 2 new barrels. Couldn't work out how to replace the barrels and was told Rhino does not provide fitting instructions. Over $700 I have spent and can't get it resolved. Absolutely disgraceful. Not the dealer, but Rhino Rack. Your problem. A phone number would go a long way, or do you just hope people will go away.

The rhino pioneer backbone rack whilst appearing quite stylish is really a noisy piece of rubbish!!
The noise produced after being fitted to my new Amarok Ultimate has to be experienced to be believed. Now the reply will be the same as all others I have read in response to this problem but there is something seriously wrong with this design surely a product which costs $1700 fitted by an authorised dealer shouldn’t make you wish to pull it off immediately. I will be telling all and sundry to steer away from chino products

We have the Rhino Rack 2.5 awning and the cover has totally deteriorated to the point we need to remove it. Sun damage has degraded the bag the awning is in. They have a replacement bag for 50.00 which replaced the original bag.... and is UV protected apparently. Disappointed that they aren't offering any compensation to their customers whose awning covers are so badly destroyed by sunlight (which is obviously going to happen with this type of product given its mounted to the roof rack). I was told to buy the new improved cover.

I had some rhino racks fitted to my Ford Ranger on June 15
I noticed the front rack was loose not long after and 2 months later still no action

The instructions for fitting the backbone to my mq triton are clearly wrong so i went back to where i bought it and they said just follow the wrong instructions that were in the box the same as you get on line.Not good enough rubbish after sales service spent $1600 and cant get clear answers never again deal with these people.

We have the Rhino Rack 2.5 awning on our car, and whilst we have used it and it functions well enough, the casing it sits in when stowed, has completely deteriorated in our Australian sun and now the rolled up awning is exposed to the elements constantly.
I find this to be unacceptable, especially given the purpose of the product is to be outdoors. We can no longer touch the cover without it crumbling in our hands and I have no faith that the awning itself wont start to deteriorate too.
For the price of these, it is very disappointing. I would not recommend this product to anyone planning on using it outdoors ????
Shop around for better quality from a competitor.

I have a pioneer roof rack with backbone mount on my 100 series and the whistling at 40-60 is terrible. For a rack you spend $1300 on, it’s unacceptable. Surely the engineers would have known this when designing these and rectified it. Very poor

I had a Pioneer platform with back bone installed on a 2022 Triton. The wind noise starts at about 60 km and is unbearable at 100km.
I would expect much better from a product that cost $1500. I understand that anything added to a vehicle will cause wind noise, but this is totally unacceptable. It’s like driving a 40 year old car.
I can’t believe that this product is being sold without any mention of the effect it has on cabin comfort.

I Cant fault customer service,quick responce and action very helpfull. Easy to understand warranty claim form, cant fault other products i have. Would recomend Rhino to everyone that are considering these sort products