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Rinnai Energysaver 309FT Questions & Answers
3 questions from our users
Karleenasked
Number 12 displayed faulty. Any ideas?
No answers
Flameoutasked
I got my Rinnai 309FT installed by a guy who used to work for Rinnai, installing them and he did a fantastic job setting it up.
That night I set my 309FT (Natural gas) on timer mode and I heard it doing something closer to the waking up time but I woke up to a freezing room with the number 12 flashing on the display.
Since then I hear a rumbling now and again and when I look closely, I can see the flames inside reduce in intensity at the time of the rumble. Once the flames cut out and then the number 12 started flashing on the display.
Yes I have checked the manual and yes the gas supply is turned on. I remember the installer telling me that it was normal to hear a rumbling sound now and then and there was no cause for concern.
Faulty circuitry? I don't know. Any help is appreciated so I don't wake up to a freezing cold room at 5.30am!
Kind regards.
2 answers
From the experience I have had getting mine working, the 12 is a gas indication. What the problem with mine was it flashed 12 and Rinnai replaced the electrode that was not maintaining gas ignition on start up.
Hope this helps
The installer came and had a look at it and told me that it was normal. Thrice it has cut out on me since my first post. Japanese product but there is a fault that the manufacturers forgot to fix before releasing to the market! Common problem these days with examples of Samsung recalling Notes etc.
No one from Rinnai got in touch with me or replied to my post maybe because they know what is wrong! Shame. Doesn't matter it runs once it gets warmed up. It needs a heater to heat it up to start on cold days! Lol!
DAVasked
I am getting sharp short, high pitched sounds almost like it is shorting from my Rinnai RHFE-309FT. Any ideas?
2 answers
I still have not got mine working so I am unable to assist
Rinnai A.Rinnai
Thanks for the question DAV, we would suggest calling our 1st Care department and booking a service call for the heater on 1300 555 565 or you can book online via the Rinnai website www.rinnai.com.au
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