Rinnai Infinity Range Questions & Answers (page 4 of 18)

our controller is flashing at 42 degrees cant change the temp, water runs hot cold hot cold etc
i dont want to reset incase i have no hot water. Please help?

Hi,

I have a rinnai b26 for about 5 months and I'm not at all happy with this product. It is unreliable and has given me many cold showers.

Recently when using the shower hot water tap is turn on, the rinnai cuts off after 10 seconds and tries to restart but is not able to ignite the gas. At the taps eventually hot water works, but with the shower, it starts for 10 seconds and cuts/switches off. Water pressure is fine and the shower head has been cleaned and so has the water filter on the water unit. Sometimes I have to open the hot water shower tap very low (a trickle) then the water heats up.

What is the problem and what is the solution?
I'm starting to give up on this product.

Cheers
Terry

I have infinity 26, PRV leaking. ring Rinnai up, told the part number was 92099944. But also told me that they have none in stock. the expected arrival time is 1st August!!!? Water is leaking....
Ring up Tradelink and Reese, they also have none!!
What should I do???
David

When we turn any cold water tap on and then off again, the Rinnai 26 fan starts up for a few seconds, any idea how to fix this?

I like our Rinnai hot water system, but it wastes a lot of water while waiting for the hot water to get through to the kitchen, merely 7 mtrs distance. Is there anything we can do to alleviate this? We live in the country an water is a precious commodity.

I have an old Infinity 26 unit, about 10 years old I think, the electricity went off briefly yesterday and I can't get the unit to start, so no hot water. The inside controllers are all off, no power no lights etc. I have tried to turn off the power, gas and water supply and then turn back as per the manual but no luck. Can you please suggest a solution. Thanks

I've lost hot water. Everything working fine. Gas, power, water. Just no hot water. We had a power outage and since powers been back on the hot water hasn't worked.

if I buy the enviro 26 can I then expand / add a rinnai solar system when I can afford to do so?
Ash

Our hot water stopped working and on the system box the little digital screen was flashing "12" - what does this mean?

Using my wireless water controller I was able to adjust the temperature from 43 to 45 where I want it for the cooler months but it won't stay on 45. What am I doing wrong or not doing?

Problem is that water heater works fine but if the tap is turned off and then turned back on heater doesn’t reignight . If it is left for some time then it will work again.

Our Infinity 20 is 17 years old and works perfectly. But recently it has started making small explosive (popping) noises. They occur when the unit is not being used . Any idea what's causing that?

WE have an outdoor rinnai (entire complex has them outdoors) and it smells when in use and puts us off sitting in our outdoor area. Can we screen it off or somehow redirect the fumes?

Hi Rinnai, we have a new rinnai 26 install last year (January 2018) and it has worked flawlessly as we had expected it to do (as we have had the same product at our old house for more the 10 years without a problem ) but lately (few months ago ) the hot water breaker switch at the main box outside, does cut off from time to time which is very inconvenient as we use it mainly for the hot water. We have had the electrician back, he changed the breaker switch and he said he didn't think that would be the problem, and sure enough it has happened again couple of days after. I'm not sure what to do now, is it something wrong with the unit ? I'm not sure if my electrician would know what to do? Do I need a license person to look at it? Is this a common problem with the unit? I will appreciate any information in this matter, thanking you in advance, John Ferrari.

Hello i got rinnair hot water system 9 years old but the tank has been replace last year because was linking for few days i don't have hot water and outside was 39 degrees
What i have to do now ?

This hotel has a Rinnai 32 & occasionally there is no water (hot or cold) coming out of the hot taps anywhere in the hotel & the cold water pressure is ok. At one time it happened at 8 am & then an hour later the water was hot & plenty of pressure. Is there a possibility it could be the Rinnai shutting off the water flow?

Can this be fitted inside and outside a building. We have a log cabin and wondered if it can be fitted inside or if it would need to be outside?

Why does my hot water smell musty? my unit is 9 years old. Water is rainwater. We have flushed stormwater pipes to the tank . Water in tank not smelly.

At my fuse box the hot water fuse is always off. How is it my hot water is always working.

We have a 24 about 6 years old & for a while now whilst showering, the water temp fluctuates every 50-60 secs. from warm to cold or hot to cold & the upstairs one does it even worse, can you guide me on what to do as we have guests staying soon. Regards JI.