Car battery died in shopping centre car park. Googled and found Roadside Response. Outstanding service from receptionist who was clear, informative with reliable quote that was reasonable. Wait time was 90 mins, early evening traffic and as stated by receptionist. Message texted to say Response man on his way and arrived within 20 mins of text. Quick easy change of battery and I was on my way home. I was very thankful for this great service at a time when I was in a bit of a panic.

i thought i was calling nrma on my mobile and ordered my battery, 20 mins later i managed to start my car, i cancelled my battery order and was charged $60 to cancel it, even the driver was not on his way here yet. my worse nightmare!

Service man had no identification. Also no ID on truck. No torch. Did not check alternator. Wait time was 2 hours. Was told 60-90 mins. Service man left battery contact cover on bottom of windscreen. I found it 2 days later. Full fee has been charged against bank account yet only jumper start service provided. Not impressed.

close to midnight i got a blow out in coffs
after hours and no customer service and directed to fill in online call out and charged my credit card
receive ph call 20min later and told they cannot not attend until 930-1000am
ridiculous considering they are suppose to offer an after hrs service and charge for it
now i have another headache chasing up for a refund
don’t waste your time

Thank you to Roadside Response! I was stuck with my young daughter in the car, windows down and rain on the way! You were out within 40mins and I was on the road 10mins later. Cheaper than joining any other roadside service provider!
Thank you!

Great service!
I asked for assistance because a flat battery; I was told the awaiting time and I did accept.. over one hour; however I was kept updated every now and again with care and professionalism.
The battery was replaced with a smile and human understanding of my frustration..but’s everything on both side was handled with respect of each other and a smile and an hand shake between two human being.
Thank you to all of you NRMA!

Great company, great service, great job! The phone was answered pronto, the lady was very helpful and obviously knowledgable of likely issues, had me booked and processed with minimal fuss, the service guy, Kevin, turned up in the stated time, was quick and efficient and took away the old battery too....all with a smile!.....highly recommend these guys!

How many of us have been there... flat tyre on a car you are not familiar with. I had no idea where the spare tyre was and had to google it and check to make sure I had one available. The response was lightening fast due to them passing through my suburb at the time. These guys had the car jacked up and changed before I could even offer them water. So happy with the service and the service guys... Total Legends.

Very good service - many thanks! Efficient, accurate telephone quote followed by a rapid response and a fast replacement. Quite straightforward, don’t really have more to say to make thirty words.

Excellent experience with these guys, would highly recommend the battery replacement service. A lot cheaper than going to the mechanic and the call out was completed with ease. I live in an apartment block and there were no issues. Would use this again for sure!

The lady who spoke to me on the phone and booked my service was really friendly and helpful. Gentleman who came to service my car was also really friendly and helpful. Hoping not to need their services in the future but know where to go when I need it. Thank you.

Found them on the internet, love the fact i don't have to waste money on a membership i rarely use.
I needed a tyre change and couldn't seem to do it myself.
It was a very hot day here in Sydney and i had my dog in the car.
They arrived within 30 minutes and i was back on the road in no time.
Very happy with the service i received!

I was very distress and not know anything about cars i contacted Roadside Response to help me out with my car making strange clicking noises that were coming through my car. i had never heard such noises. They knew straight away it was a battery and quoted me, took payment and sent out their technician. He cam with the time quoted and got me going straight away. Thank you for saving the day!

Got stuck with a flat tyre on my way home from work last night with no cash on me, called these guys who let me pay with a card and they came to my rescue before I knew it. The driver Ben was so helpful and efficient. I would recommend these guys to everyone!

I called roadside and they were at my car within 25 mins. Cheap too! definately using them again. And micke was extremely polite and helpful! Thanks guys! Saved the day!

googled NRMA and somehow roadside response comes up .told them I needed the NRMA for a jumpstart. said they needed my CC in case I needed a new battery . Jump start only, no mention of price, $110 on my credit card, $285 still pending on my card. deceptive company . avoid at all costs because it will

They say unlimited calls & rows but not as they do not cover tow if it comes from same problems. Read their dodgy term & conditions.

Called to book a jumpstart / battery check. Operator said it was $99 for a call-out / jumpstart and will replace battery if it is necessary. 1 hour before serviceman came and he took the battery out straight away. "Once they're gone, they're gone" he said. No check to see if it could be jump started. Had to pay $420 for a new battery. I was under the impression they would at least try to start it - service man was not helpful.

They verbally abused me and told me that's why I don't have a husband took a photo of me and told me that was to make sure it was me. There were two guys the second one got out and advised me the one yelling at me was the the nice one. I prepaid and waited 90 min. No service or parts were provided !!! They told me they did not want to play anymore and they told me that they had told me how to fix the problem and they would still get paid. It was in a shopping center Car park and by standers by were concerned for my safety. I told them I did no feel safe and I was a female with with to guys I have not met verbally abusing me.