Like those before me, the sponsored ads are clearly designed to sit above NRMA. Despite my confusion at the fee and enquiry about membership and being (NRMA) roadside assistance they we more than happy to misrepresent who they were. Even better when the car started not 16 minutes later I got stung a $66 cancellation fee. If I could give zero stars I would.

Got me back on the road quickly after my battery died for good this time. Super easy to deal with.
Amazing service and staff.
Definitely will be using them again.

There is a new robin hood and its this mob the so called Roadside Response
the so called mechanic spent 10mins with me not interested in fixing the problem
said I need to call their office and get it towed and then drove off.I phoned their so
called customer service and was told the $110 fee still stood no refund no partial nothing
so do not use them not unless you like throwing money away to the new Robin hood.

Hassle free and super easy to deal with. Amazing service and staff. Will be using these guys again next time my battery dies or I need mechanical car work done.

What an absolute great company. Coming off the airplane after a 5hr flight to my vehicle to find my vehicle would not open or start, there was myself and my daughter so we I phoned Roadside response and spoke with receptionist Erin in which was amazing and very helpful, I had explained that my parking ticket was going to expire very soon, the gentleman came in 10-15 mins, checked my battery and it was dead flat, so he replaced the battery he to was very polite and helpful . I would highly recommend this company. Great experience from start to finish.
Kathy

Wow Saturday morning and dead battery on my car.. called Roadside response & within 60 minutes they were replacing my battery and I was on my way.
Great, fast service.
Thanks

Best mobile battery replacement. I've now used these guys a few time with different vehicles & have to say a huge thank you for always best price & speedy service. Only last Saturday I had a battery replaced within 15 minutes of making my booking. Thank you Keero & Michael

I thought I had called Allianz Roadside Assistance, however called this organisation. Couldn't start my car and they came out and charged me $399 for a new battery. The next morning I had the same problem, car didn't start. I called a mechanic to come out and have a look. The issue was the battery in the remote. It cost me $10 for a new battery. I called this place back for a report on the testing of my battery. A week later, after several calls, I am still waiting. I really feel like I have been ripped off.

Honestly if I could rate 0 stars I would. I called in this morning as I had a flat tyre on my way to work. I was in panic mode so I was supposed to call NRMA however I had called this company without realising. The operator was very rude and misleading me when she asked about my plate number she straight said that you don’t have a policy with us I assume talking to NRMA road assistant and there is some mistake renewing my annual fee so she kept asking about my credit card number so she can finish the payment after I realize that I wasn’t with NRMA called back she hang up on me
Roadside response didn’t end up fixing my tyre Nrma did I asked to get my money back or some she hang up the call again rude and unhelpful

Paid $130 for them to come out, not find the problem and suggest i get it towed to mechanic?? Paid Racq who came out,found problem, arranged fix,towed it for $210.

From first contact I received amazing customer service and the quote was incredibly competitive! The technician was friendly, efficient and professional! He talked me through the process to ensure I was satisfied with the work being done & I honestly couldn’t fault the entire experience!

Fantastic service start to finish. I couldn’t get my car started and wasn’t sure what was wrong, the girl I spoke to on the phone asked me a few questions and told me it sounded like a battery issue. She was able to give me a very reasonable price for a new battery and told me their technician would test everything before replacing it. I would definitely use roadside response again in future and highly recommend.

It’s never an ideal situation to be in when you break down. But with the friendly and responsive team at Roadside Response all is taken care of with ease. I would not hesitate to recommend Roadside Response to family and friends.

Called in for a flat battery in my ND MX5 - Josie was very polite, courteous and efficient - call logged - SMS to my phone with a link to the Roadside Response tracker - I could see the technician approaching. From call to Roadside Response to battery replacement by very good technician took 45 minutes end to end. Josie contacted me after the tech visit to make sure I was happy with their service. Indeed I was - would definitely use this service again. The price was also quite reasonable with a 3 Year Battery Replacement Warranty. Well done guys - do keep up the excellent work.