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RSPCA Pet Insurance Economy Accident & Illness Cover (page 5 of 10)
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I was so happy with the information provided to me by the assistant that I found it easy to make my decision. I chose the Economy product as it met all our needs.
- 4 reviews
Not knowing what is ahead, I am so happy I took this cover for my pet. I have been with them for 18 months and RSPCA service has been excellent! It's very easy to claim and the turnaround time is efficient. I am happy to recommend RSPCA for pet insurance.
Hi Susan,
We are delighted to know that you have been with RSPCA Pet Insurance for 18 months, we appreciate your loyalty and support. It is fantastic hearing when our customers have enjoyed our servic...
Very comprehensive and fair even at the basic level. Was very impressed with my claim refund after an after-hours visit to an emergency Vet. Online portal very easy to use.
Hi Sedergal,
We appreciate your feedback, it is great to hear of the satisfaction you have found through your claim. Our online portal is designed to be streamlined to ensure that your experience is m...
Read moreet with ease. Thank you for taking the time in providing us with your review and for the kind words you have expressed. Kind regards, Scott
I was very dubious about all pet insurance so therefore surprised at the ease of claiming and the payouts: so far at least! Claim via the vet and paid out in couple of weeks.
Hi JTK,
Thank you for your review. It is great to hear that you have found a policy right for you and that you are pleased with your claim's outcome. We appreciate your feedback and for the kind words you have shared.
Kind regards,
Scott
Find out how RSPCA Pet Insurance Economy Accident & Illness Cover compares to other Pet Insurance
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All my claims over the years have always been handled with courtesy and kindness. The policy was good value and I highly recommend RSPCA Pet Insurance to all my friends and family l
Hi Ruth,
We are pleased to know of the value you have found through your policy and that you are happy with your claim. Thank you for taking the time in sharing your review with us, we really appreciate your feedback.
Kind regards,
Scott
- 5 reviews
- 1 like
Signed my dog up when I got him at 8 weeks and have made a number claims, including major surgery over $2k, medications, doctors check up for illnesses etc and never had any issues claiming. Would highly recommend, great for peace of mind. I went with RSPCA knowing they are an animal welfare organisation and not an insurance company in it for the money.
Hi Bwhite,
Thank you for sharing your experiences with us, we hope your dog is in good health. It is great to hear that you were able to find peace of mind through your policy and we are pleased to kn...
I felt rushed I would of liked to talk it over with my partner but felt I had to make a decision on spot although we have signed up with RSPCA it was helping a great course
Hi Heather,
Thank you for your review, I am sorry that you have felt that way. As this is never our intention, we would appreciate the opportunity to look into your experience further. If possible, ca...
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submitted a claim after my dog injured herself and needed stiches. Was able to do it all online and was very quickly (next day) reimbursed for 80% of all costs. Very happy with the service.
was disappointed to read that it's only a percentage of the first year premiums that go to RSPCA though.
Hi Ali,
Thank you for the review. I am sorry to hear about your dog's accident, I hope it's on a speedy recovery. We are pleased to know that you have enjoyed our service and that you have found it qu...
Is very good value and I like it because percentage goes back to the rspca for the animals brilliant ! I have not lodged any claim I have only just joined up
Hi Bev,
Welcome to RSPCA Pet Insurance, it is great to hear of the value you have found in your policy. Thank you for sharing your review with us, we appreciate your lovely feedback.
Kind regards,
Scott
Find out how RSPCA Pet Insurance Economy Accident & Illness Cover compares to other Pet Insurance
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A great basic package which covers 75% of most costs. I would highly recommend to other pet owners.
This policy is good value, and claims were processed quickly and fairly. The policy is easy to set up. I have just insured my second pet with RSPCA and I would RSPCA to others.
Hi Danika,
It is great to hear of the value you have found in your policy and that you are pleased with the outcome of your claim. Thank you for taking the time in sharing your review with us, we appreciate your kind words.
Kind regards,
Scott
- 3 reviews
I think the policy is great value and lots of ease in lodging as vet sends off the claim to RSPCA. Insurance is quick to respond. Very happy with this company.
Hi Vchivers,
Our team are thrilled to hear that you are always met with a great outcome and that your claim experiences have been made easy, leaving you feeling happy. Thank you for taking the time o...
Good value, well worthwhile my claim took four days, I downloaded my documents directly to thé Website without any problem.I have been insured for two and a half years.Thank you.
Hi Jane,
We are delighted to hear that you have been with RSPCA for two and a half years and of the value you have found from your policy. Thank you for sharing your review with us, we appreciate your feedback.
Kind regards,
Scott
Find out how RSPCA Pet Insurance Economy Accident & Illness Cover compares to other Pet Insurance
Know better, choose better.
- 40 reviews
- 16 likes
I have recently had to submit quite a few claims for my dog, due to an operation, and problems post surgery, the claims have been paid very quickly, most claim refunds have been deposited into my account within 3 days always quick with payouts and keep me posted on my claims statuses.
Hi JILLTEE,
Thank you for taking the time out of your day to share your experience with us, we really appreciate it. We are sorry to hear that your dog has been unwell, however, pleased that your cla...
Our dogs had to do unexpected scans and claims with RSPCA was quick and efficient. Our vet highly recommended RSPCA for their fast response and handling of the claims. We also received notifications and updates, both via SMS and emails on the progress. We are happy to be with RSPCA Pet Insurance which helped relieve us in times of hardship with our little pups.
Hi Simon,
I'm sorry to hear that the need arose to lodge claims for your dogs, however, pleased that you were met with a quick and efficient experience and that we have been able to assist during a t...
We had to rush our puppy to an emergency vet and he stayed overnight, resulting in an eye-watering bill. I put in a claim via the pet portal and it was completed quickly and we received a sizeable amount of our bill back, without any fuss.
Hi Romy,
Thank you for sharing your recent experience with us, we hope your dog is recovering well. We are delighted to hear that you enjoyed the outcome of your claim and that you were able to find v...
Made my first claim and got the expected portion of my vet costs back from my Economy insurance. Took quite a few weeks to complete the whole claim, but that was due to the vet needing to provide invoices to RSPCA Pet Insurance. The Claims Manager was very nice and kept me updated via phonecall and email.
Hi there,
We are delighted to hear that you have found value through your claim and you have enjoyed our customer service. Our team loves to provide the best experience possible for our customers so y...
My dog is the poster child for why you need to have RSPCA insurance. Once again he ate a foreign object (kids soft toy thrown over the fence) and needed operation. We did all this safe in the knowledge RSPCA were there.
Hi Bren,
Thank you for sharing your recent experience with us, we hope your dog is on his way to a speedy recovery. It is great to know that we were able to provide you with peace of mind and that you...
It was easy to set up, I was very happy to receive the payment to assist in paying the bill.
Staff seem helpful when called, waiting can be a little longer but reasonable, I find it difficult to change my details o the computer as it doesn't accept them.
My 1st and only claim thus far was resolved within 3 weeks,
Hi Fran,
Thank you for your review and sharing your experience with us. I am pleased to hear that you have been left feeling happy with the outcome of your claim and appreciate the feedback that you ...
- 2 reviews
- 7 likes
My dog has an accident with the stairs and dislocated his hip - all of a sudden, it's not considered an accident and they won't pay. Really unhappy with their service
Hi Sayuri,
I'm sorry to hear of your dogs accident and of your recent experience. I would appreciate the opportunity to look into this further with you. Can you please reply to my private message wit...
Fantastic service. Easy to deal with and supporting a good cause
Very easy to manage claims for my doggy that went through extended treatment. Fast turnaround and one less thing to worry about whilst dealing with the emotions of supporting your best friend through difficult times.
Hi Zoran,
Thank you for taking time out of your day to share your great review with us, we really appreciate it. I'm sorry to hear that your best friend was unwell, however, humbled that we have been...
Very easy to sign up online.
I have received a lot of calls from them prior signing up almost too many to be honest however it is a sign of great follow up.
Hi Florence,
We are delighted to hear that you have found signing up online was very easy. thank you for your feedback and for taking the time in sharing your review.
Kind regards,
Scott
So far so good, it has been easy to set up. Hopefully I will not need to use it. I juts hope I will get regular updates that might be helpful to support the health of my dog
Hi Fabienne,
I'm delighted to hear that you have been able to set your policy up with ease and appreciate you sharing your review with us. You can find more information regarding pet care on our webs...
- 3 reviews
Good coverage although very expensive as my dog ages. The claims process is easy and payment was very quick. The online portal makes checking cover and claiming very simple. I don't like the exclusions for elder dogs, particularly when covered for most of their life with limited claims.
Hi Amanda,
It is great to know that you have found good value in your policy and that your claims were processed with ease. Our online claims portal is designed to be user-friendly so our customers ar...
- 3 reviews
Policy was setup over 2 years ago. My Vet lodged a claim for my dog which I was very happy about & extra happy to receive a reduced Vet bill to pay.
Hi Lorrae,
I'm delighted to hear of the value that you have found in your policy for your dog and that you have been left feeling pleased with your claim experience. Thank you for taking the time to ...
- 2 reviews
We had to rush our 5month French Bulldog to Sash in North Ryde with a suspected swallowing of glass.
It was stressful and emotional and expensive but because of the insurance that we had in place everything was sorted on the spot, the claim was approved and we only paid a gap, I still not really understand how it all happened but it was such comfort to know that we had this security of insurance and it was processed and approved on the spot and we were able to focus on looking after Billie.
Hi Chloe,
Thank you for sharing your experience. We are sorry to hear about Billie, we hope she is doing okay. It is a pleasure to hear you are delighted with your policy and that we were able to prov...
Thanks Scott, still not sure exactly what happened or how it all happened all I knew was in was going to be expensive and we had to make fast decisions and my focus was on Billie so I was pleasantly s...
Read moreurprised to see that most of the expense was cover and I only ended up paying a small percentage and it was all dealt with and approved on the spot. No paperwork or lodging claims required. More time to focus on Billie. She is perfect now.Hi Chloe,
Thank you for your reply and for letting us know. It's great to hear that Billie has recovered well and is back on her feet, we appreciate the update. Again thank you for your kind words and hope you have a great day.
Kind regards,
Scott
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Hi there,
Read moreme to share your great review with us and for choosing RSPCA Pet Insurance. Kind regards, AlisaWe are thrilled to hear that you have been left feeling happy following your recent experience and fully informed of your cover, which is suitable to your needs. Thank you for taking the ti...