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RSPCA Pet Insurance Economy Accident & Illness Cover
Caitlyn M.South East Queensland, QLD
Great. Just what I needed for my pet. Covers everything including IVDD for my dachshund
It has been been and still is a great value cover, it was easy to set up and was explained well and thorough over the phone to me as well.
1 comment
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Alan the sales rep was brilliant!
Had a great experience. Cheers Alan! :) Very seamless process and made a lot of sense. We were unsure of which package to go with. Alan was punctual and very clear. Cheers Archie
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Archie,
It's fantastic to hear of the service you received from our helpful team member, Archie, and that you felt fully informed when choosing the right policy for you and your pet. Thank you for ... Read more
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4.1(391)LarissaRichmond-Tweed, NSW
- Economy Accident & Illness Cover
- Verified customer
IM SO GRATEFUL - that Accident cover cold help Me Straight Away... Thankyou RSPCA Insurance
I was very happy that you could help me & family and give me some some knowing my fur babies can be cared for in time when I really needed some assistance, ....
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Larissa,
Thank you for taking the time to share your experience with us. I am delighted to hear that we were able to assist in providing support, when needed and that you have the peace of mind, kn... Read more
owing that your fur babies are covered. Kind regards, Jessica
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Find out how RSPCA Pet Insurance Economy Accident & Illness Cover compares to other Pet Insurance
Know better, choose better.
CraigSydney, NSW
Happy to feel secure and covered for life's ups and downs
We found it easy and fast to get coverage for our newly extended family. Feel secure in the feeling that our little fur babies are covered and supporting RSPCA as well.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Craig,
I'm delighted to hear setting up your policy was met with ease and that we are able to provide you peace of mind for your new fur babies. Thank you for sharing your lovely review with us, we really appreciate it.
Kind regards,
Alisa
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TaineSydney, NSW
Perfect! One of the best pet insurance out there
Easy and fast to set up only took about 5 minutes, great value for money with so many benefits.
Definitely would reccomend to any friends and family. Perfect for your pets needs
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Taine,
It's wonderful to hear of the ease in which you were able to set up your cover and that we have been able to provide a policy that suits your needs. Thank you for sharing your experience wi... Read more
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Very easy to organise
The RSPCA insurance for my cat was very easy to organise and easy to understand what I am getting. I liked that I could compare and do everything on my mobile.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Claire,
I'm delighted to hear of the ease in which you were able to set up cover for your cat and that the policy was easy to understand leaving you feeling informed. Thank you for taking the time... Read more
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S. OvertonPerth, WA
- 2 reviews
Keeping our puppy safe and helping other pets too!
We Loved the idea that RSPCA gives a percentage of the premium back to the animals in care or need help at RSPCA when we insured our puppy. An extra bonus it all is within our budget.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi S. Overton,
Thank you for your kind words, I'm delighted to hear we can provide you peace of mind in keeping your puppy safe and that we have been able to set up an affordable policy for you. Than... Read more
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JacquelinePerth, WA
I’m so relieved to have this cover for Jayjay.
I’m really happy with this outcome and it was such a pleasant exchange. It was really easy to set up and I Understood clearly the parameters. The young lady was patient, respectful and thoroughly knowledgeable.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Jacqueline,
It's delightful to hear of your pleasant experience when speaking with our knowledgeable team member who set your policy up with ease, I'm glad we have been able to provide you with pea... Read more
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AndySydney Surrounds, NSW
Excellent
Very professional, friendly and attentive service.
Good value for policy and simple transaction over the telephone to set up. All complete within a few minutes.
Thank you and would recommend to others.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Andy,
It's wonderful to hear of the friendly service you received from our team member and setting up your policy was met with ease. I'm glad you have found value in your policy and we appreciate y... Read more
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Find out how RSPCA Pet Insurance Economy Accident & Illness Cover compares to other Pet Insurance
Know better, choose better.
ChristineSouthwest, VIC
I don’t know as of yet
I don’t know as yet haven’t started with it yet will let u know when I have started payments the operator was very good I was very happy with the consutation
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Christine,
Thank you for taking the time to share your experience, I'm glad to hear of the great service you received when speaking with one of our team members. Please don't hesitate to reach out ... Read more
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The reviewer stated that an incentive was offered for this review
Customer service is useless
Trying to activate my account. Email sent. No email in my account at all. Phones shut off. I am now stuck at a loss of money until god knows when.
3 comments
Customer RelationsRSPCA Pet Insurance
Hey Caitlin,
Thank you for reaching out and I'm sorry to hear of the frustrations you're facing activating your account. Can you please reply to my private message requesting your details and I will f... Read more
Claim has been submitted but now I'm receiving a text that it will take longer than usual to process. Can you advise on how long this will take? Due to recent circumstances we can't be out of pocket that much for long.
Customer RelationsRSPCA Pet Insurance
Hi Caitlin,
Thank you for reaching out and I apologise for any delays. Due to circumstances outside of our control, one of our operating centres is unable to open. To assist our customers as best as ... Read more
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StephanieGreater Melbourne (Metropolitan), VIC
Still awaiting a phone call about our service
RSPCA has hung up and not returned our phone call regarding our policies or investigated complaint. Not impressed with this service. It would be nice if this could be rectified.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Stephanie,
I am sorry to hear that you have not received an update. I have sent you a private message requesting your policy details to assist us with looking into your experience. If you could ple... Read more
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Bee.ASouth East Queensland, QLD
- 2 reviews
For an accident waiting to happen, this is the perfect cover.
Vet was able to log the claim directly with RSPCA, which made my life easy. The claim was dealt with quickly with regular updates I recommend people add bank details before the claim is approved so thclaim is paid by EFT, otherwise get a cheque.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Bee.A,
I am delighted to hear of the ease in which your vet was able to submit your claim on your behalf and that you have been able to update your banking details for future claim payments. Thank ... Read more
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Great service
My dog was sick didn't have to get explanations from doctor like before we just wrote what happened and submitted my invoice from the vet and got paid the following week
Thanks for your service
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Cheryl,
I'm glad to hear we have been able to assist when your dog was unwell and that your claim was settled promptly. As you had provided the vet history for your previous claim, this will be kep... Read more
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Other Pet Insurance
Trupanion
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4.3(168)JamesNorthern Region, NSW
- 2 reviews
unfair
i recently applied for R.S.P.C.A dog insurance And due to being NOT notified of un-payed fee's to Woolworths pet insurance of which i was not notified of ;The RSPCA has refused my application, when i would have been accepted by RSPCA i was going to cancel the Woolworths insurance Not Happy neither is my dog, Thanks a lot
3 comments
Customer RelationsRSPCA Pet Insurance
Hi James,
Thank you for reaching out and I'm sorry to hear of your frustrations. You may be able to contact Woolworths directly to discuss the circumstances in which your policy was cancelled. If any... Read more
i will not be going back to Woolworths as they do not correspond with customers; that is why i was going to change to RSPCA as they do
Customer RelationsRSPCA Pet Insurance
Hi James,
Thank you for your reply, if you can please reply to my private message with your details, I will pass this on to one of our team members who can reach out and discuss this further with you.
Kind regards,
Alisa
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Find out how RSPCA Pet Insurance Economy Accident & Illness Cover compares to other Pet Insurance
Know better, choose better.
BiancaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Extremely happy with the service and the cover I have received. Amy was amazing and very efficient
I am very happy with the service and information I received. It really assisted in making the right decision for me. It was vet to set up. Someone followed with me to ensure I got the right cover and information.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Bianca,
Thank you for your kind words on your experience setting up your policy. I am thrilled to hear that our helpful team member, Amy, provided a great service and that you were fully informed. ... Read more
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First time being insured with RSPCA Insurance. Sounds good.
Seems like good value and as i have previous dealings with the RSPCA i thought i would give their insurance arm a try. Brittany was great to deal with. Very friendly and knowledgeable. If i do have to claim, can only hope they are as good as they sound.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Ken,
Welcome to RSPCA Insurance! I'm glad to hear you have found your policy to be good value and that our friendly team member, Brittany was able to provide you the information necessary to choos... Read more
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TashMetropolitan Adelaide, SA
- 2 reviews
Good customer service
Easy to set the policy up. Lily who I spoke with was clear and concise. Haven’t needed to claim against the policy to date though, so can not confirm it’s reliability.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Tash,
Thank you for writing your lovely review. I'm delighted to hear you received great service from Lily and that your policy was set up with ease. We appreciate you taking the time to share this with us.
Kind regards,
Alisa
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HiriSouth East Queensland, QLD
Really Great Coverage
Affordable value and easy to set up.. customer service rep was great at explaining the product too. Very comfortable with signing up knowing my pet will be looked after well.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Hiri,
What a wonderful review! It's fantastic to hear our staff were able to provide the information needed to find an affordable cover that is suitable to you and setting up your policy was met wi... Read more
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PeachyCentral West, NSW
- 2 reviews
I haven't had to use it yet, but at least I have peace of mind
Policy is good value for me as I'm a single parent on a pension. Was very easy to understand and put in place. The policy suits my budget really well.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Peachy,
Thank you for taking the time to write your lovely review. It's fantastic to hear we have been able to provide an affordable cover that suits your needs and was easy to put in place. We app... Read more
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Questions & Answers
Helen B.asked
Hello, my 3 year old dog is going to the vets for x-rays next week to see if she has hip dysplasia. (showing symptoms) Will she be covered if the vet advised a hip replacement?
many thanks.
3 answers
Customer RelationsRSPCA Pet Insurance
Hi Helen,
Thank you for taking the time to reach out to us with your query and I hope that your pet is doing well. I would like to arrange for one of our team to contact you to discuss this directly to confirm policy specifics. I have sent you a private message to obtain further information.
Kind regards,
Jessica
Customer RelationsRSPCA Pet Insurance
Hi Helen,
Thank you for providing us with your details. I understand that a member of our team has been in contact and assisted with your query. If you have any further questions, please do not hesitate to contact us.
Kind regards,
Jessica
Hi, Jessica
Yes, thank you for your quick response and from your team. You all have been very helpful in my inquiry
Kind regards :)
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Customer RelationsRSPCA Pet Insurance
Hi Caitlyn,
r sharing your experience with us. Kind regards, AlisaIt's great to hear of the value you have found in your policy and that you were left feeling fully informed after setting your policy up with one of our helpful team members. Thank you fo... Read more