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SR269MW (White), SR270MLS (Stainless Steel)DamithGreater Melbourne (Metropolitan), VIC
Can use only 2 years
After 2 years my fridge cooling doesn't work properly. Can't keep any cooked food more than 2 days.Brought it for $600 from Harvey Norman. Really disappointed.I am not buy Sumsung fridge any more.
Purchased in June 2021 at Harvey Norman Retail Stores - Electronics for $600.00.
3 comments
Hi Kath
Thanks for the reply. I don't have money to buy new fridge every 2 years. Harvey Norman said call for Home service center. But I need to pay $160 plus repair cost. I don't think it worth. What information you need?Thanks.Damith
KathSamsung
HI Damith. I understand your frustration, let me see what I can do for you. I have sent you a private message regarding your above comment!
Kath
Samsung AU
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The reviewer stated that an incentive was offered for this review
WayneCentral Queensland, QLD
- 2 reviews
- 1 like
Build quality & customer service
I've purchased 8 of these fridges (7 white and 1 silver) and have had continues problems with the internal shelves, ice boxes and fruit boxes cracking and breaking. Not 1 of the 8 fridges have survived more than 2 years without internal cracking and breaking. Samsung are happy to charge me a fortune to replace the internals, however you'd think that if 8 fridges all have the same issue there's something worth looking into? Some of these fridges are now operating without their internals. Would I recommend buying these fridges, after my experience it would be difficult to recommend Samsung fridges...
Purchased in January 2021.
1 comment
Lisa K.Samsung
Hi Wayne, we're truly sorry to hear that you have experienced troubles with these refrigerators. this is definitely not the experience we want you to have We would like to have a further look into you... Read more
r case. Can you please follow the link below and send through a copy of your review and confirm your contact details. I would be happy to pull up the account and have a look into the details for you. > http://spr.ly/6188Ega88Similar opinion? Write a review on ieatwords.com.au!
Blake T.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Noisy fridge
a constant humming noise
would not recommend if its near your desk
making noises for 30mins / hour
not good for people who work in the same room with the fridge
one bedroom apt etc.
Purchased in June 2021 at Appliances Online for $599.00.
1 comment
AdaSamsung
We are very sorry to hear about your experience with us, Blake. We've sent you a PM requesting for more information. When it's most convenient for you can you please send that through?
Jo
Samsung AU
Similar opinion? Write a review on ieatwords.com.au!
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AdamNew South Wales, 2560
- 6 reviews
- SR269MW (White)
- Verified purchase
A good price and works really well
This is a great fridge. I needed a smaller fridge when moving, and as I have always liked Samsung I went with this model. It looks nice, has good storage, is very quiet and keeps everything nice and cold. The led lights are really bright and the shelves and door are easily cleaned.
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Questions & Answers
Blake T.asked
it is noisy :(
a constant humming sound
2 answers
Samsung AUSamsung
Hi Blake, this sounds like something our Support Team can assist you with. We recommend for you to contact 1300 362 603 so that we can look into this for you.
Jo
Samsung AU
I think it's just something with the model tho, I've had it changed once and its still noisey
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KathSamsung
Hi Damith. Sorry to hear your Samsung fridge is not cooling properly and I would like to look further into this and see what I can do. If you would like to do so, please send us a message via the link... Read more
below as I may need to gather more information. m.me/SamsungAustralia