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RevcoLA
- 3 reviews
- 2 likes
- Verified purchase
Water leaking in to drawers. Fridge less than 3 years old.
As mentioned by so many reviewers below me, the fridge leaks water in to the vegetable drawers. Our fridge is less than 3 years old and just out of the 2 year warranty.
Purchased in October 2021 at The Good Guys.
1 comment
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Adam R.Perth, WA
- 3 reviews
Stay away
Fridge leaks water into the vegetable compartment....seems to be a common problem...unusable as a result....I would not recommend this product to anyone considering to purchase this item at all....not good
Purchased in June 2021 at Masters for $1,375.00.
1 comment
KathSamsung
Hi Adam. Would you be able to send us a PM via the link below as it is our best point of contact. This does not sound right and would like to look further into this for you.
m.me/SamsungAustralia... Read more
Kath Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
njkFar North Queensland, QLD
I wouldn't recommend this fridge
I purchased this fridge in 2015. I had issues over an extended period with the fridge section freezing and water leaking down the back of the fridge into the vegetable drawers. I had product care so a technician came out and repaired. The fridge is now 4 years old and the stainless steel is bubbling which will lead to rusting. I contacted samsung they advised the fridge is out of warranty so any actions will be at my own expense. I asked for this response to be put in writing which they told me they wouldn't do. I insisted so they said th...Read more
ey would but put it in writing. I am yet to receive anything in writing but in the mean time Samsung have contacted to say they will get another person to review my case. I'm very disappointed in the product but lets hope the service from Samsung is better.Purchased in April 2021.
2 comments
Update Samsung have reviewed my case and are not willing to assist. I would stay clear of this fridge. This has not been a good product.
KathSamsung
Sorry for the experience that you have had with us so far. I would like to look into this further for you, to gain a better understanding. If you would like me to do so, can you please send us a PM vi... Read more
a the link below with your contact number and reference number - As this is our best point of contact: m.me/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
randy19SYDNEY
cheap but has problems
water keeps freezing under crisper draws and needs attention quite often, electronics failed not long after purchase. I would not recommend you buy this model as daughter had exactly the same problems with hers
Purchased in July 2021 at Harvey Norman Appliances Physical Store for $1,200.00.
1 comment
AdaSamsung
Hi Randy, we're sorry to hear that you have been experiencing difficulties with your refrigerator. We would like to look into this for you. Would you be able to provide us with your contact details an... Read more
d reference number via the link below? Please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
EricMelbourne
- 11 reviews
- Verified purchase
Good fridge couldn't be happier
Fridge is very good, adjustable temperature and ice maker which we don't use but is there if needed. A complaint is that sometimes the ice maker turns on even though it's off and not connected but the fridge it self is great doors work well
Purchased in December 2021 at JB Hi-Fi for $1,300.00.
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The reviewer stated that an incentive was offered for this review
Fatima
- 2 reviews
Never a samsung fridge again dont waste your money
Bought in 2011 although it was in storage garage for 2 years (still in packaging unopened safe under shelter in garage ) we didnt open the fridge till 2013
Pros
Nice design
Lots of room
Thats about it
Cons
Plumbered ice maker over froze in first couple months (after opening) so stopped using it
Then water dispenser container broke
These issues happened first year ...Read more
Purchased in June 2021 at Harvey Norman for $2,400.00.
1 comment
Samsung AUSamsung
Hey Fatima, I’m really sorry to hear of the experience you've had so far with us, and that we didn't meet your expectations. If you wish to discuss this further, you may contact us on the link provided below:
> m.me/SamsungAustralia... Read more
Mick Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Alisdair
- 3 reviews
- 5 likes
Complete Nightmare
Was ok for the first two years, nightmare after that. It started with water leaking inside the veg container, then water dispenser valve got stuck, then door spring snapped, then water leaking again. Samsung covered repairs but you can imagine time and effort we have wasted on this faulty product from contacting Samsung, organising repairs, take a day off and stay at home for the technician (as they only work during the week), emptying the fridge and keeping it off for 24 hours every 9 months or so, you can only imagine…. Now there is water lea...Read more
king in the Veg container again and Samsung won’t cover it as it is out of warranty, they don’t care this is a recurring issue. I own many Samsung products and as much as I like their audio/video (TV and homesteader etc), mobiles and computers, I hate their kitchen appliances. Stay away from this as it is a faulty product. Not recommended at all.1 comment
Samsung AUSamsung
I'm so sorry to hear of the troubles you have been facing with Samsung. I'd like to look into this to get a better understanding. I'll be sending you a message now requesting for further information. ... Read more
Once I receive this, we will be in touch. Sara Samsung AustraliaSimilar opinion? Write a review on ieatwords.com.au!
AaaaaaaaaaPerth
Dangerous product
Bottom glass shelf spontaneously shattered overnight,glass everywhere. Samsung added insult to injury and won’t replace even though the unit is less than a year old. Terrible customer service. Now in hands of ACCC. Will never buy a Samsung product again....... please don’t buy this product as it is a liability
1 comment
Samsung AUSamsung
Hi There, we are very sorry to hear what's happened. We've sent you a PM requesting for more info, when you do get the chance can you please send those details through?
Jazz
Samsung Australia
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vchanmelbourne
- 4 reviews
- Verified purchase
a decent product
i got this fridge on promotion and is good value
The machine is quiet and the temperature maintained consistently in all compartments and since it's samsung i dont think the warranty claim if needed would be a problem
Cleaning is also not a problem.
The Freezer is also quiet consistent
However the water doeskin cool properly.
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B. K.AU
- 4 reviews
- 3 likes
Perfect fridge for small space
This is a nice, compact fridge, perfect if you have limited space for fridge. We are a family of four and found the storage space is more than sufficient. It has a good temperatures range which is easy to set and maintained well in both compartments.
I really like the power freeze/cool functions. Turns beverages from room temperature to icy cold in around 30 minutes. Very handy. Another plus is the non-plumbed water dispenser. Easy access, quick to refill and clean, and being non-plumbed means one less thing to worry about!
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tashi
- 2 reviews
- 2 likes
vegitable container part was not fixed properly
the fridge was good but the worst part is the vegetable cabinate is not fixing it properly, the alignment is not fixing properly and when i closed the fridge door it was touching the cabinate and it cracked .the vegetable cabinate is not going all the way through inside .
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Calvin YPerth
- 6 reviews
Great Fridge, Love the water dispenser
The Samsung Srf533dls fridge is a great family fridge with ample storage space and movable shelves. The highlight of the fridge for me is the water dispenser accessible from the front of the fridge. The water dispenser does not need to be plumbed but features a removable 4L tank that is easily refilled.
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Wayne
- 6 reviews
- 5 likes
Great fridge for the price
We bought this fridge on 29/1/18. It is quiet, has enough space inside for food and drink for four people.The interior lighting is brilliant. The fridge for $1280 comes with an icemaker and a non plumbed cold water dispenser. Exceptional value for the price. Delivery was prompt and courteous. The salesman at Joyce Mayne very informative and the product came with a voucher of $130 valid for two years to use towards our next purchase. .
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Stan11PHOENIX
- Verified purchase
Never a Samsung appliance again
Love the french door design on this fridge layout, but O my what an unreliable, mechanical design. After 1 year the compressor went out. New compressor installed and worked great for about 18 months. Came home from an extended vacation and all the frozen goods in the bottom of the fridge had turned to sludge and mold. Yuuck!!! Buy one of these at your own risk.
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SariSydney
- 3 reviews
- 1 like
Love it
The fridge section is spacious but freezer bit too small but we love our ice maker. We are very happy with this purchase. Delivery was prompt and professional. Well done Bing Lee. It is new so won’t know if any issues with product. Looks good. Eater tank takes space from the fridge door but I love the chilled water
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glennsydney
- 6 reviews
- 2 likes
very convenient
having a french door fridge makes storing larger items very easy. with the fridge above the freezer, nothing gets lost at the back bottom of the fridge section any more. the cold water dispenser in the fridge door is nice and big which is good for summer, but comes at the price of storage space. if the internal tank could be removed for a second shelf on the left would be very convenient.
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OlinRichmond-Tweed, NSW
- 10 reviews
- 16 likes
Nothing but problems
We have owned this fridge for over a year and have had nothing but problems. It has been repaired twice and still keeps getting the same Ice freeze up problem. Very disappointing, first it was the washing machine, then stereo Samsung now the fridge. I will not be buying a Samsung product again!!!!!
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Rach
- 6 reviews
- 2 likes
Excellent fridge. Great customer service
Easy to clean and look after, completely silent. Great that we do not have to connect it to the water supply due to being in a rental.
Customer swrvice was great when we rang about the door alarm not going off, problem was sorted really quickly and haven't had any other issues
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commandsGreater Melbourne (Outer), VIC
- 16 reviews
- 16 likes
- Verified purchase
Good cheap french door
I bought it 8 months ago. This particular model was fitting in my fridge space. Luckily it was cheap too. So far we in love with it. I admit that still we haven't spent summers with it where it will be truly tested. But the way people are complaining that after 6 months of use it starts making loud noise is not the case with our fridge. I'll update my review after summers.
The best thing about this fridge is its intelligent freezer. It keeps ice-creams soft frozen and chicken rock hard. I dont know how it works. But our earlier freezers could...Read more
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PennySouth East Queensland, QLD
- 2 reviews
- 1 like
Died after only 3 years
Terrible. Within a year water was filling up one of the crisper drawers. After only 3 years the freezer has stopped working. There is also rust around the top of the water dispenser which was only used a few times within the first year. When you pay nearly $2000.00 for a fridge you expect it to last a bit better than 3 years!!!
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Questions & Answers
Salise Aasked
Hi everyone, we have just purchased this fridge and we cannot seem to work out how to use the alarm, can anyone help?
1 answer
we tested our fridge and the alarm came on after 2-3 minutes of the door being left open.
Kenasked
I am considering buying this fridge, and wonder what your experience is with this fridge so far. Thanks. Ken
Download manual
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KathSamsung
Hi Revco, this does not sound right and I do apologise for the issue you are currently experiencing with your refrigerator. I would like to further assist you with this. If you would like me to do so,... Read more
can you please send us a PM via the link below so that I may look into this? m.me/SamsungAustralia