Samsung SRF583DLS (page 2 of 6)

Every 6 months technicians are needed, worse than a car! And soon warranty will be gone. The crisper draws fill with ice and water, tech comes to replace parts, 6 months later the freezer looks like an igloo and fully freezes over. What happens when my warranty goes and then I’m getting new coolant and dans every 6 months at my own cost. Products should not need to be constantly repaired every 6 months especially with the amount paid for them. So unhappy with our product, definitely will never buy a Samsung fridge again. Repairs shouldn’t need to be constantly made, should be a recall on all as faulty, which is clear going by this thread! Refunds and repair the issue for future models!

- Fridge is easy to use
- Temperature is consistent and reliable
- Love the design and silver finish
- Nice handles on the doors to open and close with ease
- Very spacious
- Water dispenser works well with ice cold fresh water
- Only downside is that the ice maker is very complicated to setup and use

Horrible fridge, has not worked properly and leaks water into the drawers. Serviced by Samsung but no resolve. Told I did not spend enough money on a fridge. Samsung service state it’s a known problem. It’s been a struggle for the last 5 years. I am so frustrated with the situation and there is no resolve but to change to another brand and warn all those that are looking at this.

I hate this fridge. We have had it for about 4 years however our problems started maybe 2 years ago. Drawers fill up with water & ice. Now all the clips on the centre bar have broken & it just flaps around making it really hard to close the fridge & make it seal. I am now looking around for spare parts. Terrible quality for the amount of money they cost. If I could afford it I would definitely buy a new fridge & it wouldn’t be a Samsung!

OMG I wish I had read this review before. Have had the same problem plus some other issues. Overall 4 or 5 visits from technicians but they never offered me a refund. Now I've got the same issue of water in the drawers again and Samsung won't cover it anymore. I wish I had read this tread and asked for a refund. Not happy one bit and I'm gonna make sure everyone around me knows about it. They should've refunded me first time instead of wasting my time all this time, I'm pretty sure now they knew this is not gonna go away all along and just dragged it until it is out of warranty. Bad practice Samsung...

Thank goodness we got extended warranty.
From 12 months water continuously fills in fruit and veg drawers we have had to put cake trays to keep them out of water. After the 3rd technician visit he decided to advise the product was faulty. Always caused lettuce to freeze inside fridge, frost all over outside of frozen food in freezer drawers. Loud vibration now when turned on.
Samsung agreed to refund. Courier collecting said he has collected about 20 of the same fridge.
Highly recommend not to purchase. we probably wouldn't purchase Samsung fridge again just in case.
Just loaded fridge on to return so sure hope refund comes through.

Tech was out 3 times for issues. Water in vege draws now since they came out to fix freezer for slab of ice covering bottom and frost all over food which has happened a few times. Purchased from radio rentals and out of contract but issue has not been resolved from first call out. Very unhappy.

I have the problem having water inside the drawers and damaging all veggies. The tech came few times and changed parts. The problems was continuing and Samsung swap to a new fridge. In about few days I had the same problem as the old one... water inside the drawers. I am not happy. Very frustrated as the fridge is good in general.

I purchased this fridge about 2 years ago. I loved everything about it for the first year. After a year the ice maker started producing small cubes and they were slushy. Then the ice maker froze up completely. After defrosting and resetting the ice maker it would start producing again. This cycle has continued for the last 6 months. I've contacted Samsung and have been told there is nothing they can do about it. That I need to contact a local Samsung repair shop and pay to have the problem fixed. This is a know issue to Samsung and I'm disgusted that they continue to sell a product that they know is defective.

Bought this fridge 2 years ago along with all Samsung appliances. Loved the design of the fridge and no issue with the water or ice. However it started making a really loud noise. Like a helicopter in the kitchen. After dealing with the extended warranty company(another nightmare) it was discovered the fridge was freezing up. Tech came and defrosted it. Now it needs to be defrosted every other week. Inconvenient and unreliable. Tech said warm air is getting in through the cabinet and it can not be fixed. After paying 2000 dollars for this one we are off to buy a new fridge. Very disappointed. Just waiting to see how long the other appliances last.

Fan stops after ice builds up and the fridge then has to be manually defrosted every few months. Up until the fan stops, it gets very noisy, so we end up having to defrost every month, or live with the annoying buzz. Also had to throw out a 16 month old Samsung Steam fryer.

Never buying a Samsung product again.

It maintains a good temperature, and it is quite good to keep foods fresh. However, it has been really loud after first year. Because it builds up ice quickly blocking the cooling fans. I will need to empty the fridge every year to clean up the ice to make it run. Bad quality. Only go for it if you don’t mind maintain the fridge regularly.

In June my old Samsung fridge broke down after 7 years of great service. We bought a new Samsung and I absolutely love it. There are so many doors and different sections, you can keep all your things clean and sorted.
Freezer is amazing too and the door is convenient. Absolutely fab.

I really liked it,, purchased around two years back,, seal was teared once but it was under warranty, so it got replaced completely free,, no other issues accept sometimes feels like bit less space inside.. ok for a family of 2-3 people..freezer has enough space and like how it open from side

I have had the fridge for 6 weeks and am about to have 4th service call. The crispers get water in them and underneath. Service techs say it’s not draining and electronics have been replaced but to no avail there is still water, otherwise the fridge is great! Not happy

The fridge works perfectly, it has never skipped a beat. I love the there is a cold water dispenser that doesn’t need to be plumbed, you just fill up the container. The configuration is easy to change and has good options. In summer we do have to pull it out from the wall a little as it can struggle in the heat of summer. All of the shelves are removable so it’s easy to clean.

Big capacity and amazing cold water with just press in ...very familiar and also a stylish and modern design that make our kitchen looks amazing, best decision ever. Affordable and easy to clean, very energetic 5 star efficient, friendly with kids, and the system to storage fresh vegetable is awesome