Reviewer Photos & Videos
GavSwansea
- 2 reviews
Fridge
Great working fridge with a lot of room to store items in the fridge and freezer section the fridge is excellent on power consumption the fridge is east to open and close the fridge always holds good temperature for all off your food products I would recommend this fridge to anyone
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JerriePort Adelaide, SA
- 4 reviews
Perfect ice and nice size fridge freezer
Our fridge freezer of almost 10 years packed in and we decided to buy the Samsung 719DSL. The ice maker works really well perfect ice every time. Only works with small cups large ones don't fit very well. The fridge its self has loads of space and shelves and the freezer is about the same
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TopcatMelbourne
- 10 reviews
The Best!
We have had this fridge fro almost a year and we are still feellin it!
We got the darker finish and looks super classy. The unit is top quality from the finish to the way the doors open and close to the plastic drawers inside. The drawers and on rails and open and close with ease.
The water unit is great. The water is slightly chilled but not too cold. No issues with the ice unit, always ice when we want it.
The bottom right door we have set to Fridge mode because we have a lot of food to keep cold. No issues with this, the food does not freeze unless its in the freezer.
We love this fridge, my wife and i are like the guy in his undies on the colourbond ad, sometimes we just stop and look at the fridge and take it all in.
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Samsung refrigerator - don't buy
We purchased a Samsung refrigerator 3 years ago during a kitchen remodel. We have already spent $700+ in repairs and service. The defrost system broke down, leaking on our new floor and the french door mechanism has failed. Please save yourself the time, money and aggravation and purchase another system.
Since purchasing I have read multiple personal (not sponsored) reviews and these all seem t be recurring themes with the Samsung refrigerator.
Don't buy
1 comment
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LizMelbourne
- 4 reviews
- 2 likes
Great
Have this fridge for 2 years and best so far. One of the bottom sides can be used as a freezer or fridge. It is very spacious and has a ice and water dispanser. Havve to change the filter every 6 months. The inside can be reorganised depending on your usage
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WILLIAMPARRAMATTA
- 4 reviews
- 1 like
Classic Surface Finish
The silver matt finish might be the best choice to suit 90% kitchen decoration style. It always worth to spend a little extra money on a fridge which just able to fit into the space. As in my case, it is the most frequently used piece in the kitchen, and generated a lot happiness as I didn’t expected.
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NathanGreater Melbourne (Outer), VIC
- 8 reviews
- 3 likes
perfect cant live without it
great fridge very reliable and doesn't cost the earth to operate. always enjoy my Samsung products as they are good value for money and doesnt just break for no reason. will always stick with Samsung. food is always fresher and cold compared to anything else i have ever bought from the fridge range
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KayBrisbane
- 4 reviews
- 6 likes
Awesome
I absolutely love this fridge, I have had it for about a year and never had any problems, I love the design and especially the lock function on the water to keep my little one away, and the space is a plus. There is no negative aspects of this fridge in my opinion.
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DanHamlyn terrace
- 8 reviews
- 5 likes
Great Fridge
Large storage, flexible shelving configurations, ice maker is great, have had no issues with fridge yet 12 months in.
Freezer works great and has loads of space.
Cash back took a decent amount of time to receive and I had to call / chase up form memory it was at least 3 months
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Skyej
- 5 reviews
good product
This fridge is pretty good, the temps are very easy to set and change and the ice maker is fairly quick only down side is the ice make is loud with the ice drops. scares you when you are not expecting it. absolutely love my fridge and would not think of any other brand
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Emma P
- 5 reviews
- 3 likes
Fantastic family fridge
Very easy to use, huge storage space and the changing function of the bottom right hand section is so handy. We have it as a chiller, so it keeps things really cold. Deli stuff lasts ages! The humidity control in the main fridge helps keep my veggies crisper for longer and the nifty little shelf that folds up for tall bottles is perfect for storing wine or other tall bottles. The door shelves are huge and can hold heaps. We're a family of 4 and even a big shop fits in to this fridge easily. The plumbed water and ice dispenser is very convenient, even the kids can operate it.
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Sajeev and Sini
- 2 reviews
great
Its maintaining a consistent temperature
very quite, plenty of room
Elegant look
worth the money
easy to clean
happy with the option of changing converting one section as fridge or freezer.
user friendly
energy efficient
easy to change the filter
Great purchase and happy customer
Displays temperature and love the touch screen.
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Europeanexploer
- 3 reviews
- 1 like
Great fridge
We were abit skeptical to purchase this as price was abit steep but after doing so we are so happy with purchase. It’s so big and fits everything, water and ice working great. Plenty of room for drinks and the good part we have only converted one of the bottoms to a freezer. Great purchase and one happy customer.
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Mackenzie Angell
- 4 reviews
Great Product
It maintains an excellent temperature in all compartments, never hear it and relatively easy to use and clean. I do find that if you use the second part of the freezer as a fridge you don't have a lot of freezer space which is a bit of a problem but other than that it works really well.
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Poor design fridge
Be careful before owning a Samsung Fridge!! The fridge design not reliable and it can breakdown anytime.
We own the French doors fridge for 5 years and purchased 5 years warranty to come with it. During the 5 years, numerous problems with the fridge and the problems not fixed some time. After warranty period, the defects still come back to you. Wondering what to do now!!
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Nav
- 2 reviews
This is perfect
Great product and love the customer service . Highly recommended the brand and customer service . I have already referred few friends and will continue to do so. What an amazing feeling . I believe this is what called the quality product and amazing customer service even after sale .
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JMFWollongong
- 4 reviews
Great Fridge
I must say I have been very happy with my Samsung Refrigerator no problems have occurred since I bought it and it has kept food at the right temperature and the freezer could maybe just slightly larger but it is still sufficient for me but you have to be selective with what you buy to freeze.
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TonyKGreater Melbourne (Outer), VIC
- 5 reviews
Terrible quality
The fridge works fine but the so called Stainless steel got surface rust on it after a short time and we don't live near the coast! Samsung were literally the worst company to deal with in history. Arrogant and unhelpful.
Even the Shelves cracked and needed replacing and Samsung refused to replace but fortunately the "Good Guys" paid for that themselves and said Samsung are very difficult to deal with.
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BrookeRed cliffs
- 5 reviews
- 2 likes
Motor in ice machine slow and not functioning well
I have defrosted ice machine and always regularly do so along with regular filter changes apon red light which is usually every 6-8 months, contacted company under warranty and didn’t do anything for me, just noted the problem on there computer, for how much you spend on fridge rather disappointed as I love my crushed ice.
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Brock D
- 6 reviews
Awesome device, must need for any small family.
The product I fill the fridge with is always fresh and perfect temperature, design is very modern & very well setup internally for packing ease.
The fridge is ultra quiet and the performance is amazing, I will highly recommend to family because it is such a great item to have.
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Questions & Answers
headasked
Why do most fridge manufactures only offer a lousy 2 years warrantty, my car has a 5 year and new ines have 7years?
There is a lot more to go wrong with a car.
A fridge is just a small compressor and a cabinet.
My Samsung died at 6 1/2
3 answers
KathSamsung
If you are currently experiencing issues with your Samsung refrigerator, would you be able to send us a message via the link below further detailing what issues you are experiencing so we can look into this for you?
https://www.messenger.com/t/SamsungAustralia
A member of our team will endeavour to reach out to you as soon as possible!
Kath
Samsung AU
MickSamsung
Hey there, you can follow the link below for general information on the warranty of your product but this questions is difficult to answer as we investigate and judge everything on a case by case basis.
https://www.samsung.com/au/support/warranty/
You can also follow the link below to find out more information about your rights under Australian Consumer Law.
https://www.samsung.com/au/australian-consumer-law/
We take all factors into consideration when looking into what remedies Samsung may be able to offer if a customer is having issues with their product and make judgements on a case by case basis.
If you are having issues, you can contact us via Product reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information.
Mick
Samsung AU
Time for white goods being made in China and Korea to give more than 2 Years, it's just silly things are now engineered to last probably 4-5years also aust made fridges did15 +++ years not good enough prc.
And why should people have to spend more money on expensive extended warranties that only max out to 5-6
ricky p.asked
How do you unlock the wheels?
1 answer
AdaSamsung
Hi Ricky, would you be able to let us know whether you are trying to level your fridge?
Ada
Samsung AU
Lauraasked
I bought a fridge on Sunday 13th Oct. delivered and installed. After 2 days we noticed it wasn't very cold. ice creams also soft. We changed the fridge to 2deg and freezer to -20deg.
no difference. We spoke to the retailer, they said to turn it off and back on in 30mins. We tried this with no success. I opted to contact Samsung, they were initally good. turned up, Samsung car, Samsung shirt and polite, inspected the fridge. Within 30 minutes he say's the evaporator needs to be replaced and told us its only a week old, "Im going to replace the fridge" I received a text message within an hour of the tech visit, stating the issue has been escalated and a case manager will discuss the matter with me. no contact was made, I called the number and reference the following afternoon, all to be told they'll be in contact on Monday or Tuesday. 5 days after tech visit, no refrigerator for a household of 5. I ring Monday to be served by someone that had 2 woreful options, 'repair the fridge and have a voucher' or 'replace the fridge between 7 - 21 days' I can assure you I paid for the fridge and it was delivered and installed in 12 hours. I am in dismay now, and have no further directions from support, we want it resolved.
1 answer
AdaSamsung
We are very sorry to hear about your experience with us and would like to further look into this, Laura. Would you be able to send us a message to the link below with your contact details and reference number?
Jo
Samsung AU
Download manual
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Samsung AUSamsung
Hi Ray, we’re so sorry to hear of the troubles you have been facing with your fridge. I have sent you a private message requesting for further details, so I can look further into your situation and help get this resolved.
Sara
Samsung Australia