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Ben R.New South Wales
time wasting
after spending all the time going through the application and sending in all my forms an documents, then the tell me due to the fact i have a default under 18months they cannot proceed
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Easy finance help
They were extremely helpful with a quick response time to my enquiry got finance hassle free excellent service highly recommend them to anyone seeking finance thank you for your help
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MicheleMetropolitan Adelaide, SA
- 4 reviews
SAVVY wanted my internet banking details (CRN and Password) to access my bank statements and wouldn’t progress without.
SAVVY would not accept PDF bank statements via email they wanted my internet banking CRN passwords. The customer service rep was rude and could hardly speak English which didn’t help.
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Nick D
- 2 reviews
- 1 like
Great help!
Personal bank declined my applications because of the number of applications over a 12 month period however my income covered alot more than i was asking for. Savvy was able to get an application completed/processed within a week and I had funds within 24hrs of signing the paperwork. Extremely informative throughout the entire process and I'll be sure to come back in the upcoming years for my home loan and any future car loans.
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MasonSydney, NSW
Absolutely useless
Absolutely useless. Said it would take 3 business days to receive funds. 2 weeks later and still trying to sort it out. Was eventually declined because of info I already gave at the very beginning of the application. Went to another company and my loan amount was halved because I was rejected by them. Wasted weeks of my time and ended up costing me over $1500
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Sandra RobinsonSydney, NSW
- 7 reviews
Don't believe them
I applied for a loan, being told that they help people with poor credit scores, I did everything they asked, and received a call back to be told they aren't going to bother trying to get it approved because of my credit score.
The guy didn't care, and hung up on me when I asked questions.
I rang him back, hr answered the questions, but never apologized for hanging up on me. Very rude.
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Tom LPalmerston, NT
- 5 reviews
Just ok if you don’t change anything and pay always on time.
The good ..
-in my opinion best intrest rate I coud get
.
The bad...
- a lot of hassle as the person struggles to get his job on time.
- establishments fee $850
- everything else cost $ or lots of $$$ if you like to know for your balance you pay. You like to change anything you pay $$$$
- even if you like to pay off your debt it will cost $$$$$
- if you don’t pay on time you pay lots more...
...Read more
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JadeSouth East Queensland, QLD
- Savvy Personal Loans
- Verified customer
Don’t bother with this company.
Spoke to Kevin.
He got me pre-approved for a loan, but failed to set expectations, kept me hanging on for the 2 weeks it took him to go to 2 lenders that they have - then came back with a 195 p/week option, when I told him that 125 was my maximum and a 25% interest rate.
He wouldn’t pass along any details through the whole process and kept me out of the loop.
When I said no, he called me and left a lengthy voice message for him and a colleague talking about my situation and the colleague was more worried that I was going to another company and they were only going to undercut by a little bit and that they would convince me and they loose out.
Super unprofessional - Took way too long and a waste of time going through this company.
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JayLogan
Not helpful
Just got of the phone with Savvy customer service. I was only ringing to enquire (NOT APPLY) on behalf of my son to see what options, rates, repayments etc would be in his current position only just turning 21, casual employment for almost 2yrs and only finance commitments is boarding and mobile phone plan. No credit history. Looking at $6000- $8000 lending capacity.
No attempt what so ever to give any information because I am not the person looking at applying. Tone of voice verified that he was uninterested in speaking to me. Potentially a possible new customer lost.
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KezCentral, SA
- 2 reviews
- Savvy Personal Loans
- Verified customer
I wouldn’t bother
I’ll try my loan with someone else
Applied online. Their web links crashed.
They have been ringing me 6 times a day unfortunately I’m busy sometimes and miss the call. But others I’ve answered and no ones on the other end. You look the number up and other people have issues with them doing the same.
They can’t even leave a simple message. A regular lender would.
This doesn’t set a good example for their customer service and concerns me they can’t even get this right.
I’ll be using someone else I am a customer with perfect credit rating haven’t even managed to get past the first step of talking to someone. Poor.
1 comment
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- Savvy Personal Loans
- Verified customer
Poor Customer services unable to meet deadline -care factor zero
Never have I have being treated so poorly for such a small loan, income extreme high, debt low credit card rating very high, gave a time line to have the finance sorted for a $6000 loan and was messed around by Savvy finance consultant. Gave him repeated emails over multiple days to sort out what was needed to happen after pre approval and yet waits until the last minute to get his act together, blames the lender...no no no he had days to have this sorted not on the final 1hr of the last day before I start my jouney of flights....no care facto...Read more
r for the client, response time poor until I got angry, no "let me contact the lender and see what I can do", just hand balls the problem over and says its out of my hands and you can redraw the loan and pay it with cash if you like.....unprofessional and left a bad taste in my mouth with this company...will warn others regarding there unprofession act.....1 comment
Savvy F.Savvy
Thanks for taking the time to review the experience with Savvy. You have sent us an email about this and we have responded to you.
Your approval with the lender was granted on the same day as you sent us documentation.
... Read more
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RobbieWerribee
Great service Savvy.
Just contacted Savvy on the net and inquired about a loan the agent got back to me sent the details and i applied for the loan was approved very quickly by just following the guild, The agent was very helpfull and paticent .
It made the whol;e process very easy - Thanks Savvy and Reece the agent.
1 comment
Savvy F.Savvy
Thanks for your review. We appreciate your business!
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No help and they really dont care
Tried getting in contact with the person im dealing with no answer rang office spoke to another person he tried seeing what loan he could give me i said I've already applied and he just brushed me off and said he get her to ring me
1 comment
Savvy F.Savvy
Thanks for your feedback. Sorry you couldn't get hold of the person you were dealing with in the first instance. I hope that the person called you back - your review doesn't indicate this. We reall... Read more
y do care and i would like to follow this up for you. I will private message you to contact me directly. Thanks again.Similar opinion? Write a review on ieatwords.com.au!
XxxxxPerth, WA
- 2 reviews
Worst service ever
Biggest Waste of time, they never get back to you. I had to always contact them and see what happend with my application.
Will definitely not recommended them to anyone.
2 comments
Savvy F.Savvy
Hi, As we cannot identify you, can you please send your details to [email protected] so that we can respond to your complaint.
Yes sure ask Anthony Lindo he will know, he has my email address
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Savvy Sucks!!
We had [name removed] from savvy finance, was the worst experience, [name removed] was constantly late on dead lines, didn't reply to emails or return phone calls, not only that he was extremely rude and condescending. I will do not being doing business with this company in the future.
1 comment
Savvy F.Savvy
Hi Koz, As we cannot identify you, can you please send your details to [email protected] so that we can respond to your complaint.
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Worst service ever
The worst service ever I experienced, very complicated process and there own charges are high on the top of high interest rate
1 comment
Savvy F.Savvy
Thanks for reviewing Savvy. I am sorry our service didn't meet your expectations. We pride ourselves on providing good customer service so please contact me to let me to let me know about your exper... Read more
ience. Interest rates are based on a client's profile. For example someone with a poor credit history will pay a higher rate than someone with a clean credit record. I would encourage to make contact with me so i can review your file. thanks again for your feedback. [email protected]Similar opinion? Write a review on ieatwords.com.au!
- Savvy Personal Loans
- Verified customer
Quick, Efficient, Professional but Personal approach to finance
My Finance Consultant was Daniel Cannella, and highly recommend him and the team at Savvy. We had a camper trailer written off from a storm event and after being mucked around by the vendor finance, we turned to Savvy. Timeframes were tight, we wanted the trailer within 4 days as we had a camping trip planned. Daniel rang within 2 hours of submitting my application online, he went through everything and I told him the interest rate I wanted, I received an email within minutes from the phone call. I filled out the application and received anothe...Read more
r call that afternoon saying it was sent out to lenders. Next day Daniel had the pre-approval at the interest rate I wanted, however I ran into issues with my vendor for the new trailer, after 2 days of mucking around trying to get a correct invoice from the vendor, which Daniel hounded the guy too, I ended up finding a new vendor and Daniel processed all the changes needed to switch and increase the finance for the new trailer. Erin from the Settlment team sent through the contracts, called to advise she had sent them and followed up immediately once I had sent them back and the vendor settled within 24 hours. Overall the communication was amazing and the end result was what I wanted. Thanks Savvy, I would definitely use your service again.Similar opinion? Write a review on ieatwords.com.au!
same samesydney
[name removed] and savvy is a big waste of time
i apply 2 weeks ago and still no nothing i sended everything need it and they still taking this long to say yes or no i try ringing and while i was talking they just hand up on me never deal with this company again and i would not
1 comment
Savvy F.Savvy
Hi, As we cannot identify you, can you please send your details to [email protected] so that we can respond to your complaint.
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Average service
Wasn't bad service, loan was higher interest rate than promised (told me 4.8%, got 14%) and there were fees I only noticed on the contracts that they didn't tell me about (risk fee and application fee) but they weren't too bad otherwise.
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JohnnyPerth, WA
- 14 reviews
- 1 like
- Savvy Personal Loans
- Verified customer
When others failed SAVVY came through !!!!
I was pretty much giving up on a new car, two previous credit providers couldn't come to the party. Good credit score and deposit but can't couldn't help despite their broken promises.
SAVVY came to the rescue, peter and his team got everything sorted for me.
Drive away on my Next swing home in a new car
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Questions & Answers
Sorry, there are no questions about Savvy Personal Loans but you can read 2 questions about Savvy.
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Savvy F.Savvy
Thanks for taking the time to review your experience with Savvy. I apologise if you had issues with your application online. In terms of the call issues, I am not sure why you have had problems calli... Read more
ng us back. We will investigate both issues - thanks for raising this with us.