129 reviews
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    3.4 (41)

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Robert Cotter was punctual, friendly, professional and performed the repair work to my BMW to an exceptional standard. I am a perfectionist myself and was extremely pleased with the results. Thanks Robert.

Ray Man

Ray ManSydney, NSW

  • 5 reviews
  • Verified customer

I've had a couple of repairs done now


Perfect job, like I never scratched my car!


Robert Cotter was assigned by Schmick to fix a scratch on my side mirror. Rob was very professional, friendly and efficient. He got the job done without any hiccups and my car looks brand new. Thanks Rob and the Schmick team for a job well done!

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  • 4 reviews
  • Verified customer

Don't waste your money


What a waste of my money, spend $1500 on a 3 year membership only to find out that they only repair what they like, had a small scratch and they refused to fix it with stupid reasons. Never will I buy this service again.

Schmick Car Care Club
Schmick ClubSchmick Car Care Club

That is not a reasonable excuse, my damage was minor but still they refused a proper fix, I guess there are more things you can't/won't fix than u can, maybe be u need to transparent in ur offering, these things are never mentioned upfront.

Great Service


Ken was assigned by Schmick to repair my scratch on my car via my car dealership. He has been professional, friendly and has great workmanship in fixing the scratches on my car. I would recommend his service to anyone who needs it. Thank you once again for the repair!


PaulGreater Melbourne (Inner), VIC



First time I have used Schmick . Very impressed on all levels of their work. Excellent service and communication. Very quick to respond. Highly recommend Schmick to customers needing work on their car !

Happy customer

Happy customerGreater Melbourne (Metropolitan), VIC

Repair of scratched paintwork by Schmick


Excellent job! On time courteous friendly and efficient! Super with the result achieved today the repair was great and I’d happily recommend this service! I cannot see any evidence of the scratch now

Clay B.

Clay B.South East Queensland, QLD

Excellent service


Ken from Smicked called the next day after I put my claim in via the app, we booked an appointment (2 days later).
Ken was on time curtious and happy to explain the repair needed and completed the job in a timely manner
Absolutely outstanding service would Definately recommend.

Looks like new


Very impressed.
Car looks like new again.
Very prompt and friendly service.
Will recommend. App very easy to use.
Unpleasant surprise on return to my car, drivers side front bumper badly scratched.

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Highly recommended


I have Daniel Granata repaired scratches on 4 alloy wheels (they hv deep scratches all over) and a long scratch (looked like someone held a key and ran it along) on my car body. Veni, vidi, vici - He came, he saw, he conquered. My car has a make over. Excellent jobs with professional attitude. Thanks again Daniel.



  • 3 reviews

It's a hoax. Waste of money..They claimed to be a " scratch and dent rapid repairer " but a slow repairer..


I submitted a request for 1dent in the wheel arch last April. I was told they are busy to come to my place due to the recent hailstorm last December.. They asked me to go to one of their repairer to bring my Jeep but when I was about to go I was told that they only do touch up Nd not dent and someone will call me to check on it. I waited for almost 3 months after that no one called. Made a follow up this September and surprisingly they got someone to check on the job only to learn that they cannot do it as they might create crAcks on the paint when they fix it and advise me to go to panel shop.

Job well done!


I had Dominic Imeneo come to do repair work on one of the alloy wheels and a few fine scratches on the car body of my Volvo XV40. His friendliness, professionalism and meticulous craftsmanship surely deserves my highest commendation.

Happy Customer: Repair 4 mag wheels for just $200


I had 4 BMW mag wheels restored by Daniel Granata from Schmick and they look
fantastic and brand new.
This guy is very professional, polite and hard working. He works on the wheels for a total of 6 hours, Friday and Saturday morning. He is a craftsman. Thank you so much again Daniel.


SunderGreater Melbourne (Outer), VIC

This is awesome!!


I had a big scratch in my car,as I have already enrolled with schmick I have called up for an appointment and I got a date for 15th and 16th August so we planned it at our friends place to fix it.Mason mobile technician ....who has done an excellent job as you can see in the pic kudos to team schmick and kudos to Mason all the very best


BrianVeeSydney, NSW

  • 9 reviews

Don't be fooled. This is not dent insurance.


Essentially you are paying for NOTHING. You THINK you have peace of mind and that when you get a small scratch or tiny dent on your car, it will cost you just $50 to have it promptly repaired. But this is not the case. $1,000+ membership and denied claim = very expensive waste of money.
Local smash repair $220.00
So think about it ... you could have 4 such repairs actually done by a professional smash repairer during the membership period and still be in front by a few hundred dollars.
Never again will I fall for one of these scams.

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Good review


I just had Simon Russell work on my Mercedes mag wheel. He came on time worked quickly and did a great job.
I would recommend this service. My car looks as good as new.

Very worst experience


They are not valued for money whenever I reach them, they are rejecting the claim. They said scratch is more than 6 cm and it is a very thin line. I don't know why they rejected.

I never had such a bad experience.


YuiSydney, NSW

  • Verified customer



They would try to decline any option to arrange a repair with "it's not a private driveway" excuse even though you suggest an open air parking on your strata grounds.


UnhappyGreater Melbourne (Metropolitan), VIC

Ripoff - Close to being a scam


Schmick Car Care Club is sold to you as an option for fixing scratches on your new car! What a joke - when you raise a request they accept it, then it takes over a week for a booking to be scheduled which was 5 weeks out, then the technician didn't turn up - no excuse, then they tried to rebook but upon re looking at the scratch they stated it was out side the policy - so it would cost more! SCAM for just taking money for nothing - DO NOT USE!



  • 38 reviews
  • 1 like
  • Verified customer

For the items they cover they do a pretty good job


This is my second vehicle covered by Schmick, there has never been a scratch or dint they have not repaired for me, Ive found them pretty flexible, they do have some restrictions but none that have concerned me

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Questions & Answers

Luciano D.

Luciano D.asked

I have scmick protection on my 2020 mazda CX3 what is the best car wash for my car, I have been told a wash with silicone free. Please any suggestions.

No answers
Janna D

Janna Dasked

I am a Schmick member. I brought a new Rav 4 last year with me dealership. I had a minor dent on it and submitted a request in December 2022. Come January 2022, I was told it will be $100 to repair the dent, no mention of colour paint removal or anything.
Beginning of March, the technician came to fix the dent. 4 hours and $100 later, dent is gone but my $50000+ car was stripped of the paint protection of 2 panels, no where near the dent, the finish was gritty and paint marks that can be seen 2 meters away. It looks horrible and if I would have known this is the quality I would get, I would be more than happy to keep the minor dent which was barely noticeable.

Now I have been calling customer service for over 1 month, no one has followed up on my enquires at all.

Why continue a membership that causes more damage to a brand new car?? And where’s the customer service to fix this problem? Obviously non-existent. Scam company - beware.

1 answer
Schmick Car Care Club
Schmick ClubSchmick Car Care Club

Hi Janna,

I'm sorry to hear about the situation. We're looking into this now and will be in touch.



Hi, I am a schmick member but cannot find my membership number, how do I go about obtaining this??

2 answers
Noor P.
Noor P.

Contact the dealership you bought vehicle from

Honda buyer
Honda buyer

If the Schmick membership came with a car purchase, yes, the best way to get the details is through the car dealer (they are likely to be responsive to a buyer, who hopefully will buy again). If you paid directly to Schmick, you will need to phone Schmick.

Get an answer from our members and Schmick Car Care Club representatives

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