Read also:
brunnings weed and feed instructions kogan 2000w black glass portable electric panel heater review aldi robot vacuum cleaner stirling bosch highflow 21e pilot light jump star trampolines perth wa britax safe n sound compaq mkii review nan comfort vs nan ha gold global shop direct air fryerReviewer Photos & Videos
VicBelconnen 2615, ACT
Excellent value and claim service
Policy was excellent value - half the price of my previous insurer which I had been with for years. Policy was easy to set up although I could not find my exact model online and had to phone AS to finalise. Started with Australian Seniors in January 2020. A few weeks after I switched to them the car was damaged in a hailstorm. I completed a claim form online and heard back within 24 hours. I took the car in for a quote as advised and received approval to repair within a few days. Left the car for repairs and got it back sooner than I expected. The quality of the repairs is outstanding - looks as good as new. I am very impressed with insurance company and repairer.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Leon madssen
- 2 reviews
Great offer for my car insurence
Great value have been with Nrma for 30 odd years and now have switched to seniors insurence thank you for your great price will transfer my other car over to seniors
1 comment
Customer RelationsAustralian Seniors
Hi Leon,
It's wonderful to hear that we have been able to provide you with an affordable policy that suits your needs. Thank you for sharing your review with us and welcome to Australian Seniors!
Kind regards,
Alisa
Similar opinion? Write a review on ieatwords.com.au!
email onlyEmu Plains
- 3 reviews
Good customer service
Policy was good value & easy to set with the assistance of a very helpful lady named Tennille. This is my first policy with this company,but it won't be my last. I have another car due shortly.
1 comment
Customer RelationsAustralian Seniors
Hi there,
It's lovely to hear that our helpful team member, Tenille, was able to assist in setting your policy up with ease and that you have found value in your cover. Thank you for sharing such a great review with us.
Kind regards,
Alisa
Similar opinion? Write a review on ieatwords.com.au!
Find out how Seniors Comprehensive Car Insurance compares to other Car Insurance
Know better, choose better.
KazGreater Melbourne (Metropolitan), VIC
Great service and value for money
Myself and my husband have been paying for car, house and contents insurance for years with the same company and have found each year it goes up by quite a lot of money and is becoming more expensive and harder to afford. As we are of Senior age now, we have turned to Seniors insurance and have found great savings by 50% of what we have been paying. The service operator was great and the policy easy to understand and set up. We will continue with Seniors insurance for all our insurance needs.
1 comment
Customer RelationsAustralian Seniors
Hi Kaz,
I'm delighted to hear that we have been able to provide you and your family with an affordable policy that is suitable to your needs and look forward to working with you in the future. Thank ... Read more
Similar opinion? Write a review on ieatwords.com.au!
Easy Process
Easy simple online process providing all the relevant information. New to using this particular insurance company, found policy was good value and was looking for free excess for windscreen replacement.
1 comment
Customer RelationsAustralian Seniors
Hi SAJ,
It's great to hear that setting up your policy was met with ease with our user-friendly online portal and that we can provide you with a cover that suits your needs. Thank you for sharing your review with us.
Kind regards,
Alisa
Similar opinion? Write a review on ieatwords.com.au!
Very impressed with Georgia
Phoned for a quote only and we accepted quote. Georgia was very helpful and everything was easy to understand and explained to a couple of oldies so thank you very much.
1 comment
Customer RelationsAustralian Seniors
Hi Tootsie,
Thank you for sharing such a great review with us. It's a pleasure to hear that our helpful team member, Georgia was able to set up a suitable policy for you and that you were left feeling fully informed.
Kind regards,
Alisa
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Cost effective, great editing options to see what suits best
The "pay as you go" option allows you to calculate insurance specific to your needs and Kms travelled,.
Staff were polite and helpful, I believe I have the best comprehensive car insurance for my needs
1 comment
Customer RelationsAustralian Seniors
Hi JRL,
It's fantastic to hear we have been able to provide you with a policy that is suitable to your needs at an affordable price and of the service you received from our helpful team members. Thank... Read more
Similar opinion? Write a review on ieatwords.com.au!
MareeSouth East Queensland, QLD
Great cover, pay for just what you need
Very helpful staff and very easy to deal with. Set up was quick and easy also.
Cover only what you need. No need to pay for unnecessary extras.
New to this insurance company.
1 comment
Customer RelationsAustralian Seniors
Hi Maree,
It's a pleasure to hear that our helpful team members were able to set your policy up with ease and that we have been able to provide you with an affordable cover that is suitable to your ne... Read more
Similar opinion? Write a review on ieatwords.com.au!
MavGreater Melbourne (Outer), VIC
upgrade
For years I was running my car on 3rd party fire and theft as Comprehensive was $$$$ to pay, renewal came around checked with Seniors Insurance.....now my car has Comprehensive very happy with my outcome
1 comment
Customer RelationsAustralian Seniors
Hi Mav,
It's great to hear that we have been able to provide you with an affordable policy that suits your needs. Thank you for sharing your lovely review with us.
Kind regards,
Alisa
Similar opinion? Write a review on ieatwords.com.au!
Find out how Seniors Comprehensive Car Insurance compares to other Car Insurance
Know better, choose better.
Great cover saved us $24 / month
The new policy has saved us $24 a month great value the company we were with weren't even prepared to price match, to save that amount over the year fantastic.
1 comment
Customer RelationsAustralian Seniors
Hi Helen,
Thank you for taking the time to share your experience with us and I am delighted to hear that we can provide you with an affordable option that is suitable to your needs. Welcome to Australian Seniors.
Kind regards,
Jessica
Similar opinion? Write a review on ieatwords.com.au!
Very very good
Policy was very good combining car insurance & road side assistance It was easy to do this over the phone .. very competitive .. I feel sure it’s going to work for me
1 comment
Customer RelationsAustralian Seniors
Hi Sharon,
Thank you for such a great review! It's great to hear we have been able to provide you with an affordable policy that suits your needs and that your cover was set up with ease. We appreciat... Read more
Similar opinion? Write a review on ieatwords.com.au!
Heather VescioGreater Melbourne (Outer), VIC
New Policy first time with Seniors
Very professional and informative... very happy dealing with policy good value for money will recommend to friends.. very friendly staff and rung back when they said they would thanks you made me feel at ease
1 comment
Customer RelationsAustralian Seniors
Hi Heather,
Welcome to Australian Seniors! I'm delighted to hear of the service you received from our friendly team members and were left feeling informed. Thank you for sharing your review with us.
Kind regards,
Alisa
Similar opinion? Write a review on ieatwords.com.au!
Great value and easy buying experience.
Great value and easy buying experience. Much cheaper and better agreed value offered than my previous insurer. The lady who I talked with in purchasing the policy was very knowledgeable and a delight to deal with.
1 comment
Customer RelationsAustralian Seniors
Hi Glenn,
It is wonderful to hear of the great service that you have received from our team and that we can provide you with an affordable option that is suitable to your needs. Thank you for taking t... Read more
Similar opinion? Write a review on ieatwords.com.au!
Rainer S.Greater Melbourne (Inner), VIC
Diligent, Flexible and Value for Money. Very Happy.
Couldn't be happier with the service received. The questionnaire to enter the insurance arrangement was fairly complex and lengthy, but in the end it was all worth it and a later call to amend and add some minor details was easy. This insurance is recommended.
1 comment
Customer RelationsAustralian Seniors
Hi Rainer,
Thank you for taking the time to share such a great review. It's a pleasure to hear of the service you received when setting your policy up through our user-friendly online portal and that ... Read more
Similar opinion? Write a review on ieatwords.com.au!
Just what we need
Easy to understand policies . Also you can choose from the options available to what suits each persons needs . So easy to setup and get started being covered by Senior insurance company
1 comment
Customer RelationsAustralian Seniors
Hi Leonie,
Welcome to Australian Seniors and thank you for such a great review. I'm delighted to hear of the ease in which your policy was set up and that your cover is suitable to your needs. We app... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Seniors Comprehensive Car Insurance compares to other Car Insurance
Know better, choose better.
Christine
- 2 reviews
A shining example of what can be done for seniors
Policy was good value. I have been with Australian seniors for Comprehensive Insurance for some two years and the policy that I chose has suited me very well. I have not yet lodged a claim with Australiam Seniors and I hope that I will not have to any time soon.
1 comment
Customer RelationsAustralian Seniors
Hi Christine,
I'm delighted to hear that we have been able to provide you with a policy that is suitable to your needs and that you find value in your cover. Thank you for sharing your review with us, we really appreciate it.
Kind regards,
Alisa
Similar opinion? Write a review on ieatwords.com.au!
Pandula SamarakoneGreater Melbourne (Metropolitan), VIC
- 2 reviews
Excellent
I was happy about my policy and your customer service officer Jonah was very helpful. He called back when he promised he will call back and went through step by step and agreed with me on some issues.
1 comment
Customer RelationsAustralian Seniors
Hi Pandula,
It's great to hear of the value you have found in your policy and of the service you received from our helpful team member, Jonah, who was able to assist in setting up your cover. Thank y... Read more
Similar opinion? Write a review on ieatwords.com.au!
Great fix for me
is an inspired choice policy
I would like to thank the young lady who help me set up the Policy she made it so easy and was so clear I’ve been to one of the best people I’ve dealt with over the phone engaging with people was outstanding
1 comment
Customer RelationsAustralian Seniors
Hi Kenneth,
Thank you for such a great review! It's fantastic to hear of the service you received from one of our helpful team members and that you were left feeling fully informed. Thanks again for ... Read more
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
TeresaSydney, NSW
Brilliant service and price
Ash from Australia Seniors is most helpful. I already have home contents insurance with Seniors, my experience then was very good too. Seniors is now my favourite insurance company and I will recommend it to friends and relatives.
1 comment
Customer RelationsAustralian Seniors
Hi Teresa,
It's fantastic to hear of the brilliant service you received from our helpful team member, Ash, and that we have been able to provide you with an affordable policy. Thank you for sharing yo... Read more
Similar opinion? Write a review on ieatwords.com.au!
msmMoruya
- 2 reviews
Price competitive.
I was sent this request for review on the same day as signing up for comprehensive car insurance, and as I've not been with Seniors before I cannot comment on anything else.
1 comment
Customer RelationsAustralian Seniors
Hi MSM,
Welcome to Australian Seniors and I'm glad to hear we have been able to provide you with an affordable policy. Thank you for taking the time to share your experience so far.
Kind regards,
Alisa
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
dddbbbasked
Have any of you seniors Insurance buyers tried to use Digicall Assist roadside assistance that was included as an option in your policy? I just rang to see where my welcome pack is after including this in my car insurance. The Australian Insurance person said up to 45 days to get this. I am a 2 hour drive from Sydney and I am worried this will not be reliable.
No answers
Caliolaasked
Can you tell me if you will cancel my existing insurer for me if I join yours ?
3 answers
Customer RelationsAustralian Seniors
Hi Caliola,
Thank you for your question. If you join our company, you will still need to contact your previous insurer and cancel your policy yourself.
Kind regards,
Sharon
Can you give me a quote on car insurance
Customer RelationsAustralian Seniors
Hi George A,
Thank you for your enquiry. If you would like a quote on our car insurance, can you please reply to the private message I have sent with your contact details and I will arrange this for you. Alternatively, you can call 13 13 43 or visit our website https://www.seniors.com.au/ for a quote.
Kind regards,
Sharon
robert casked
recommended crash repairers in Adelaide
1 answer
Customer RelationsAustralian Seniors
Hi Robert C,
Thank you for your question. If you still need further assistance with a repairer, I will need to arrange for a team member to contact you. Can you please reply to the private message I have sent requesting additional information. Alternatively, please call 13 13 43 and speak with a lovely team member.
Kind regards,
Sharon
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer RelationsAustralian Seniors
Hi Vic,
Thank you for taking the time to share your experience with us. I am delighted to hear of the ease in which you were able to set up your policy and that we could get you back on the road sooner than expected.
Kind regards,
Jessica