This was an efficient and user friendly process. It was clear and informative leaving me feeling confident I had succeeded in completing all necessary steps required. It was my first experience with Australian Seniors travel insurance and I will be using them again for future travel.

Yes Good value. Have used Aust Seniors/Chubb on a number of occasions which have proved satisfactory. Was Assured by your staff member Nina that the policy commences on payment and NOT at the date of travel - please advise if this is not correct.

For the time frame of intended travel, coverage suited my needs.Advantage of savings booking online extra incentive for me.Age didnt appear to be a barrier however the extra charge for a previous condition did seem unnecessary.

We are repeat clients, again experiencing extremely good value given the premium and policy inclusions.
Margarita and Shannon were very professional and thorough in organising policies.
Would recommend the Insurance to others.

This was hassle free, organised by the phone and it is the first time I used this company for travel insurance. I have yet to travel but the premium seemed to be very reasonable.

Sooo easy to do, good options, great price. Thanks to Seniors Travel Ins I go on holiday’s with no worries. Will definitely be back for next trip later in the year overseas.

Guy was extremely polite and explained every thing about the travel policy in detail and was nice to talk to an Australian voice that was easy to understand and took time with me

Easy to set up but the need to pay via a credit card only is not good as I don't have one. I'd (my son, who does all my electronic banking for me) would find it easier to pay via direct transfer of B-Pay.

Easy to set up but unreasonable for the cover on blood pressure and cholesterol and osteoporosis as conditions are very minimal.
I have used this insurance company many times and have NEVER not been covered

The lovely Customer Service person I spoke with on the phone was very helpful and friendly. She answered my questions and the service provided was very professional. It was a bonus too that I spoke with an Australian and you are hooked up with an o/s call centre.
First time I've used the Seniors TI and did find it good value for money.
Very easy to set up over the phone, although I had gone online initially.

After a lot of research, we chose this company last year for an annual travel insurance for someone 76, one reason being the excellent review their underwriter Chubb got. Now I go to take out another policy they no longer offer an annual policy (may do so later) and the reviews for their new underwriter "Hollard" are not very good at all

Yes, we believe the policy is good value and was quite easy to organise by phone.
We've used Australian Seniors for the past four years and believe they offer excellent value for money.

Found the professionalism, helpfulness and friendliness of the interviewer of a high standard. The policy appears very suitable for our requirements.
We have used this company on previous occasions with no problems.

Website is user friendly. Site easy to understand. This company had good reviews. Cover is very comprehensive. Call centre staff very friendly and helpful. However the proof will be if we need to make a claim.

The first time I have used them for travel. The representative was very helpful, patient and knowledgeable. It took me several days and several phone calls to lodge this claim.

The policy seems good value. As I have just taken it out, I cannot quote on anything else. It was easy to take out and the person I spoke to was informative.

This is my 3rd time using this travelling insurance.Ihave always been happy with the price and the staff are very good in explaining everything clearly.,and very easy to set up. Thankyou jocelyne

The lady on the other end of the telephone was pleasant,knowledgable,and very helpful.
We havn't had our trip yet so are unable to comment on what might happen in the case of a claim,
however having been dealing with seniors in all aspects of insurance i take this policy with every confidence.

Yes very good value and very easy to set up. Kayla was very helpful and explained everything to me. She also answered all my questions.
No claim lodged
First time we have used your company