Sharp 676L French Door Questions & Answers (page 2 of 2)

Hi Diane,

Thank you for your question. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question with your CRN 498619, so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.

Kind Regards,
Sharp Australia

Hi Diane,

Thank you for your question. The control panel should light up to show the current settings when you open the door, however operation is not accepted while the refrigerator door is opened.
If you are having issues with your control panel, please contact our Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this review, so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.

Kind Regards,
Sharp Australia

Hi Poonie,

Thank you for your question. If you could please send your contact details through to [email protected], a member of our Customer Care team can assist and answer your questions accordingly.

Kind Regards,
Sharp Australia

Hi Matt

Thank you for your question. We encourage you to send your contact details to our Customer Care at [email protected] referencing CRN 488153, so a member of our team can assist you accordingly.

Kind Regards,
Sharp Australia

Hi Matt,

We are following up on your case as Customer Care has not received contact from you. If you wish to obtain support, please do not hesitate to contact us via the details provided above.

Kind Regards,
Sharp Australia

Hi Patrick,

Thank you for your question. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you

Kind Regards,
Sharp Australia

Hi Kevin,

Thank you for your question. The temperature indicator will not come on when the refrigerator door is opened. This can be seen when pressing the 'Select' key and temperature can be adjusted if needed.

Kind Regards,
Sharp Australia

Dear Lisa,

There is a Child Lock option available only for SJ-FP624V & SJ-FP676V model, as per page 9 of the operation manual. If you need further assistance, please send us your contact details through to [email protected], a member of our team can assist and answer your questions accordingly.

Kind regards,
Sharp Australia

Hi Megan

Thank you for your question. The space required advised in our current operation manual for both Fridge models is to leave a minimum of 90mm on top, 60mm on the sides and 60mm at the back. If the space you have available is lower than these mentioned above the refrigerator will work less efficiently, increasing the energy consumption due to the reduced flow of air surrounding the refrigerator.

All of the Instructions, menus guides / tables and procedures are provided within the operation manual.
If you want to have a look at more details on these models here are the links
SJFP676VSL - http://support.sharp.net.au/downloads/opmanuals/SJFP624V-SJFB624V-SJFP676V_om.pdf
SJF624STSL - http://support.sharp.net.au/downloads/opmanuals/SJF624ST-SJF676ST_om.pdf

Kind Regards,
Sharp Australia

Hi Nana16,

Thank you for your question. The symptom you have described could indicate that either the reservoir is not seated correctly (the coupling is not tight) or potentially a fault with the cleaning system.

If you find that everything is connected tight and the issue still occurs, please contact our Customer Care line (1300 13 50 22) at your convenience within our hours of operation from 8.30am – 7.00pm AEST Mon – Fri so that a member of our team can locate your nearest service provider.

Regards,
Sharp Social Media

Dear Judy Navarro,

The Sharp SJFS676V model has many other features including Plasmacluster Ion Technology, Automatic Ice Maker, External LED touch control panel with a door handle indicator, and also the stylish glass door finish in black or silver which protects your fridge from any dents and is easy to keep clean.
The SJFP676V has lesser features than the SJFS676V model. Differences include a stainless steel finish and does not include LED control panel and Automatic Ice Maker.

Sharp's Plasmacluster Ion Technology helps to keep food fresh for longer. Positive and negative ions are released from vents inside the refrigerator and freezer to help reduce bacteria and airborne mould spores.

The ions surround the cell membrane of bacteria and help to reduce cell reproduction.
Benefits:
- Reduce bacteria and odours
- Reduce airborne mould spores
- Keeps food fresher for longer

Regards,
Sharp Social Media

Dear Judy Navarro,

When the refrigerator is set on ECO mode, the inside temperature of the refrigerator and freezer compartment will be higher than the preset temperature as follows:
Refrigerator: about 1°C, Freezer: about 2°C. (if the preset temp is set) The display temperature will not be changed

The efficiency of power saving depends on the usage environment (controlling temperature, ambient temperature, frequency of opening or closing the door, amount of food stored).
Benefits:
- reduces electricity consumption by approximately 10%

We hope this has been of help to you. If you have any further questions please feel free to contact us on Customer Care on 1300 135 022 at your convenience within our hours of operation from 8.30am – 7.00pm AEST Mon – Fri so that a member of our team can speak with you directly.

Regards,
Sharp Social Media

Dear Judy Navarro,

In response to your question, Sharp's unique Hybrid Cooling system incorporates two methods of cooling –

1. Cooled aluminium plate at the rear of the refrigerator compartment to approximately 0 degrees Celsius, which acts as a barrier and slows down the airflow whilst maintaining a cold surface. By slowing down the airflow it reduces the moisture removal from within the refrigerator compartment allowing food to remain fresh.

2. Chilled air is spread throughout the compartment to keep food fresh. The Hybrid cooling system helps prevent excessive dryness, uneven cooling and over cooling.
Benefits:
- slows down moisture removal
- reduces excessive dryness of food
- reduces problems with over cooling
- reduces temperature fluctuations

Regards,
Sharp Social Media