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Sharp SJFJ676VBK (676L, Glass Black) Questions & Answers
9 questions from our users
Jonasked
Hi Sharp Customer Care, we are interested in purchasing this black SJFJ676VBK Fridge but I am naturally concerned with the ongoing problem with the Crisper draw lugs as described by many customers, is this still an ongoing problem or have you solved the problem and if we purchased the fridge how would you deal with this if it happened to us after 1 year ? Regards Jon
1 answer
Sharp A.Sharp
Hi Jon, We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question so that a member of our team can assist you accordingly.
Ursulaasked
What is the NZ sharp customer services contact number please?
1 answer
Sharp A.Sharp
Hi Ursula, the NZ contact number is 0800 501 201. If you need further information, please feel free to visit the website at
Have a good day.
JANasked
My fridge model sj-fs676v has started to make a constant noise like the motor is running all the time but stops when you open the doors. Any ideas?
1 answer
Sharp A.Sharp
Hi Jan, We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question. Our team will be able to troubleshoot and assist in resolving the matter.
Bec lasked
Can model number Sj-fj676v-bk be regrassed?
1 answer
Sharp A.Sharp
Hi Bec,
Thank you for your question. We encourage you to contact our Customer Care team either via email at [email protected], or by phone on 1300 135 022, referencing this question so that a member of our team can assist you accordingly.
Kind regards,
Sharp Australia
Margasked
I have a Sharp model SJ-FJ676V. We have had this fridge for a few years best fridge ever only the vegetable crisper has cracked and we would like to replace it. Having trouble finding where to purchase this. Any help?
Marg
2 answers
sharp customer service will sort you out, they're really good. :0)
Sharp A.Sharp
Hi Marg,
Thank you for your feedback. If you could please send your contact details to [email protected], or by phone on 1300 135 022, our customer care team will assist you accordingly.
Kind regards,
Sharp Australia
Sueasked
A lug has broken on the crisper door, I have glued it which I hope will work but I can't work out how to get it back in!! Please any help?
1 answer
Sharp A.Sharp
Hi Sue,
Thank you for contacting us. Could you please send your contact details to [email protected], or by phone on 1300 135 022, referencing this question? Our customer care team will assist you accordingly.
Kind regards,
Sharp Australia
dianeasked
SJFJ676VBK
Ever since i received my sharp fridge i have a rattle noise when the motor kicks in. i would like to know what causes this and can it be fixed?
cheers Rudi
3 answers
Sharp A.Sharp
Hi Diane,
Thank you for your question. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question with your CRN 498619, so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.
Kind Regards,
Sharp Australia
Hi Diane I Have a sharp fridge 18 months old and just started doing same thing ! I just saw your comment - I will contact Customer service too - Angela
So much for contacting Sharp Customer service. Just got the brush off - this was an expensive Fridge $3700? - exactly same one - black glass I think Diane referred to. I was told to find my warranty and receipt before they would talk to us or come and look at it. If would like to hear from Diane if she gets hers fixed/resolved what they said it was. Not exactly helpful customer service.
Angela
dianeasked
The control panel does not come on when the door is opened?
1 answer
Sharp A.Sharp
Hi Diane,
Thank you for your question. The control panel should light up to show the current settings when you open the door, however operation is not accepted while the refrigerator door is opened.
If you are having issues with your control panel, please contact our Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this review, so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.
Kind Regards,
Sharp Australia
Patrick Riceasked
Hi, love the fridge and everything seems to be at the right height and fits platters which is a bonus. The crisper lid has broken off on our SJFJ676VBK it is flimsy to say the least and now seeing it broken it doesnt take much to cause it?
Where can i buy this cover and is it possible for me to fit?
2 answers
I suggest you contact Sharp Customer care. My crisper lid was covered under warranty as the part broke within a month of buying the fridge. Yes, you can fit it yourself. It is a bit fiddly but cheaper than a callout at $110.00 !!
I have described in detail how to fit the lid in one of my posts.
Another option is to use superglue as others have done.
Sharp A.Sharp
Hi Patrick,
Thank you for your question. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you
Kind Regards,
Sharp Australia
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