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SJF624STSL, SJXE624FSLHon33
- 2 reviews
- 2 likes
Love it!
We didn't have a great deal of choice because of height restrictions, but chose this one because we liked the french door option. We had a 2 door side by side fridge/freezer before it broke and I hated the lay out from the day it came home, it looked good in the shop, but after using it I found thd fridge was way too narrow and it didn't seem to hold very much. We have no complaints with our new fridge, if one of the shelves could have been a bit taller it'd be perfect. But we're totally happy with it, it looks great, it holds more than our last one and the noise that some people have spoken about, what noise? ours is whisper quite, we've had it nearly 4 weeks and its running beautifully.
1 comment
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janelle jGreater Melbourne (Outer), VIC
- 2 reviews
Loooooove It!
I love this fridge. Was a little bit nervous as downsizing from a 740ltr side by side and some of these reviews were less than convincing. Have plenty of space, love the freezer layout and accessibility. doesnt have ice maker like we used to, but we are enjoying extra space in freezer, and still have ice option which is working for us. not sure what noise complaints are about, compared to our last fridge this is super quiet. I shop at costco, hence bulk (5 teenagers), fit 2 x 5litr juice bottles on one door, 3 x 2ltr milk on other. wld like mor...Read more
e options when it comes to shelving adjustment and lights at back arent ideal once fridge full but minor issues. highly highly recommend. have had fridge for 4 weeks now. bought gg bayswater best deal around. $1770 delivered, old one taken away. very practical and easy to use. i liked the french door as was used to side by side and gives more space when door open.1 comment
Sharp A.Sharp
Hi Janelle,
Thank you for choosing Sharp and providing your positive feedback about your experience. ... Read more
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LourdesSydney
- 8 reviews
- 8 likes
Did not work
Bought the unit from Good Guys Delivered 17/2/15 it was not cold. Had difficulty in dealing with their call centre (overseas???). Service man came thought it was motherboard said he will return. Then the vegetable container leaked like a tap, enough is enough we called the supplier Good Guys in Castle Hill talked to the salesman promised to call back but we had to chase him. We decided to walk in the next morning, the lady called [name removed] was very helpful and successfully managed to convince Sharp for the return of the unit and told us t...Read more
o choose a replacement so we chose different brand, Westinghouse this time. So far the fridge is working efficiently and thanks to Helen we got the Westinghouse unit the same price so we saved at least $100.1 comment
Sharp A.Sharp
Hi luthstone,
Thank you for publishing your review and providing feedback in relation to this product. We have passed your comments on to the relevant product managers for their reference.... Read more
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Find out how Sharp 624L French Door compares to other French Door Fridges / Refrigerators
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IvanKingsgrove
Constant Annoying High Pitch Motor Noise
Looked around and finally purchase this Sharp SJF624STSL fridge. Like the look and layout especially the drawers design of the freezer.
But the nightmare is the high pitch motor noise that happens almost every hour like other people mentioned in this forum (I really hope I saw those comments before my purchase). I email the Sharp Customer Care for the issue and they just kept asking me to look at the space requirement in the operation manual and place a service call to their service partner if the persists. I really find this was not helpful a...Read more
4 comments
Sharp A.Sharp
Hi Ivan,
We are looking into this matter and and will get in touch with you. ... Read more
Kind regards, Sharp AustraliaA technician attended to my fridge last Thursday and fixed the vibration noise (which happens occasionally), he need to write a report to Sharp for the high pitched noise. I email Sharp last Friday an... Read more
d today to ask for the next action but still haven't heard from them yet.Sharp A.Sharp
Hi Ivan,
We do apologise for the delay here - we have been advised that a Customer Care representative will be in touch with you today to discuss in more detail.... Read more
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Noemi SSydney
- 2 reviews
- 2 likes
After a lot of research this was definitely the right choice!
Looked around for a new fridge for a few months. Signed up to Choice and looked at their reviews (which interestingly didn't include this fridge) and we decided on the Sharp for a few reasons:
1. it was french doors
2. it fit our space to a tee
3. the freezer wasn't a horrible one draw fits all design
4. energy consumption seemed pretty good by comparison
5. was a very reasonable price at the good guys in Castle Hill
We've had it for about a week now and we couldn't be happier. It's very quiet (I don't know what high pitched sound people refer to in previous posts), looks distinctive because of the four doors and has great layout in both the fridge and the freezer. Definitely recommend this guy - he'll be with us a while I can tell!
1 comment
Sharp A.Sharp
Hi Noemi,
Thank you for the wonderful feedback, it is always great to get feedback from customers. We hope you enjoy using your Sharp product.... Read more
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Wayne 59Metropolitan Adelaide, SA
- 4 reviews
- 2 likes
Good fridge, but Noisy electric motor sound
This fridge looks great and is not following the trend for taller and taller fridges, so it fits in the space in our existing kitchen. It has nice wide shelves - the reason for our purchase, and the freezer space is excellent.
But it has a high pitched electric motor whine, which is on just about ALL DAY. It seems to have no real correlation to doors open, or night or day, so it must be the fan, rather than the compressor.
Whatever it is, it's extremely annoying!
It also seems to come without a lid for the dairy compartment, despite the lugs being present for such a cover. Odd.
3 comments
Sharp A.Sharp
Hi Wayne,
Thank you for publishing your review and providing feedback in relation to this product. We have passed your comments on to the relevant product managers for their reference. If you need as... Read more
sistance with the issue, please email us your contact details to [email protected] so we can assist you accordingly.My email is [email protected]
I would appreciate a contact, as this noise is consistent and, as I said, not related to door opening - this morning, it went most of the night and was going when... Read more
Sharp A.Sharp
Hi Wayne,
Not a problem - we have passed your details on to Customer Care who will contact you shortly for support if they have not already been in touch. Your reference for this case is CRN 473871.... Read more
Kind Regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Great fridge...so stylish....but....
We have just received our French door fridge yesterday, I let it sit for 2hrs because that's what they advised to do and when we switched it on it has a high pitched buzzing sound which is very annoying to hear when your in the kitchen. So disappointed because we love this fridge, fits everything and chills water quickly which is great. All in all we are getting a replacement just a day after receiving a brand new one.
1 comment
Sharp A.Sharp
Hi Christina,
Thank you for publishing your review and providing feedback in relation to this product. We have passed your comments on to the relevant product managers for their reference. Have a good day.... Read more
Kind Regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Mel TToowoomba, Queensland
- 32 reviews
- 27 likes
Three weeks in, very happy.
I spent a lot of time researching and window shopping before purchasing a new fridge to replace my fridge/chest freezer combo. My first choice and dream fridge would not fit our space so I ended up picking between a F&P french door and this Sharp. This won out due to its freezer configuration; see through drawers not a pull out mini chest freezer. It has been chugging along for three weeks and so far I am very pleased. The fridge space fits much more than it looks to and chills quickly. It is considerably quieter than my last F&P. I like the "c...Read more
ommercial" appearance and the SS finish doesn't show fingerprints. Best of all is the freezer, no more digging for items! The clear drawers allow you to see exactly what you have and slide out for easy access. I think this was a great product for the price. If I had one gripe it would be that the temp adjust buttons feel a little cheap and flimsy, but they work perfectly well so this is a bit nit picky. Freezer configuration, price, no fingerprints. Cheap feeling temp adjust buttons.3 comments
Sharp A.Sharp
Hi Mel T,
Thank you for the wonderful feedback, it is always great to receive feedback from our customers. We hope you continue to enjoy using your Sharp product. ... Read more
Kind Regards, Sharp Social MediaI have to ask . . seeing as you did lots of research - what was your first choice?
An LG french door in black glass. I can't remember the model, it had crystals inside the handle acrylic. The interior was awesome. However it was a HUGE fridge and I would have had to get some cabinet... Read more
ry remodelled to fit it :( But so far I'm very happy with the sharp.Similar opinion? Write a review on ieatwords.com.au!
moschi1AU
- 22 reviews
- 23 likes
Great looking fridge
I had 3 criteria when buying a fridge. 1. Largest fridge possible to fit my space. 2. Had to have French doors. 3. Freezer had to have slide out drawers, not a 'baby tuckerbox'. This fitted the bill. I've only ever had a large fridge only for 32 yrs, with a separate, standalone freezer. This was a little had to get used to as the fridge section is smaller than I have ever had, but everything is from waist height up, so no bending over to look for things.
It's very stylish and easy to keep clean. I love the warning beep when the fridge is lef...Read more
4 comments
Sharp A.Sharp
Hi moschi1,
Thank you for the positive feedback in regards to the feature set of this product. Always great to hear!... Read more
Kind Regards, Sharp AustraliaSharp A.Sharp
Hi moschi1,
We have just passed your feedback on internally, and our Customer Care team would like to ensure the changeover is done in a timely manner. Would you be able to send an email through to c... Read more
[email protected], providing appropriate contact details so that they can follow up with you privately?Hate to say, but the changeover has yet to occur. I'm seriously disappointed with the LACK of service regarding this issue. 5 phone calls and a case mgr who is ALWAYS unavailable has made this process a nightmare.
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Find out how Sharp 624L French Door compares to other French Door Fridges / Refrigerators
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Questions & Answers
shabi9049asked
Hey
I have bought a Sharp SJF624STS 10 years ago and it's an excellent fridge. The problem is thet the control panel in the middle has fallen off and I need the technical diegram to connect the wires.
No answers
Stuart Readerasked
what is the dba sound level on the SJXE624FSL 174703
3 answers
I don't know the number, but it is quite noticeable even during the day, But only when adjusting its set temperature only,other times quiet.
I find ours very annoying and loud for a fridge. I would avoid and go with a different brand. Customer service poor and unhelpful.
Sharp A.Sharp
Hi Stuart, our team has responded to your email with this information.
CHANDRAasked
I bought it about three years ago, the fridge stopped cooling the top compartment today. Two bottom freezer compartments, are ok . Motor is running, no problems with power. What could be wrong?
2 answers
Sharp A.Sharp
Hi Chandra, you can turn off the unit for 24 hours and switch it back on. If this does not resolve the issue we recommend contact a Sharp approved service centre near you for assistance. https://www.sharp.net.au/support/customer-support/service-centre-locator
Thanks for your advice . The unit is off, fan has been taken out and awaiting replacement Freezer Motor Fan, that is what I have been told ( by repairers that I I engaged and i thought were very prompt in diagnosing and fixing such problems ) could be the problem. I have also been told that there are no guarantees that once the fan is replaced, the fridge is going to work or not. Initially I was told it is the sensor was the problem, then I was told it is the FAN . I am not sure what is next . I have taken the matter up with the company that I engaged to diagnose and fix the problem. That is another matter that I am pursuing apart from getting the refrigerator back on line that has been off for more than 10 days.
I went and saw Good Guys where I bought the unit from . They are of no help at all although it is only seven months outside the warranty period. They told me to contact SA. When I contacted the nearest Sharp Service provider that is listed on their site, they said that they no longer service Sharp Equipment. And Then I rang the next nearest, which is about 85 km from my place, they said they don't go that far. And Sharp Australia, who I have been trying to contact through their wed site, did ring me up once, with a promise to follow up by email, but I have found them to be little help if anything . I think GG sold me a lemon . And a repairer who so far has not identified the actual problem ... but one step at a time . I live in hope.
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Sharp A.Sharp
Hi JB,
Thank you for choosing Sharp and providing your positive feedback about your experience. In regards to the design, we will pass on your feedback to the relevant managers.... Read more
Kind regards, Sharp Australia