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Sharp SJF624STSL (624L, Stainless Steel)
TamaraSouth East Queensland, QLD
- 5 reviews
- SJF624STSL
- Verified purchase
Compressor motor died. Sharp terrible to deal with.
Paid $1800 for this fridge and that was apparently at a ‘discounted price’.
The plastic in both fridge compartment and freezer broke very easily. Sharp replaced only 1 section/shelf and wouldn’t acknowledge the rest (Good Guys, Kawana Waters - where we purchased it from - were no better, to be honest... once the money is paid, the care factor is extremely low).
Compressor motor ceased working after only 4 years.
Sharp call centre staff cut you off mid-sentence (as soon as they realise they’re dealing with a complaint or faulty workmanship) a...Read more
nd transfer you to an offshore company called Tempo, who barely speak or understand English. I had to take the matter through to an ombudsman and they only offered me a Good Guys store credit after four weeks of failing to return emails and phone calls. It is still in mitigation with a fair trade ombudsman.
Purchased in June 2021 at The Good Guys for $1,800.00.
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DrewMid North Coast, NSW
worst fridge ever
fridge was noisy from start. never got cold enough and now after 3.5 years. fridge has stop cooling . freezer still ok . pretty bad for a $2000+ fridge i was expecting 10 years +
Purchased in May 2021 for $2,000.00.
3 comments
Sharp A.Sharp
Hi Drew, we are concerned to hear of your experience with this product. We would encourage you to reach out to [email protected], referencing your review to discuss this further with our Customer Care team.
i will do that thankyou
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Barry BSydney, NSW
Brilliant refrigerator until it stopped working.
I bought a Sharp SJ-F624St refrigerator in December 2014 and we have been very happy with it until now. It has stopped completely and have been told that the compressor needs replacing, which I believe is an extremely costly job.
Surely such a critical component of a refrigerator should last more than 4 years.
What can I do to avoid a costly repair?
Purchased in December 2021.
1 comment
Sharp have come to the party and approved the repair of the refrigerator by replacing the compressor. Well done.
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Find out how Sharp SJF624STSL (624L, Stainless Steel) compares to other French Door Fridges / Refrigerators
Know better, choose better.
VickyPerth
- 5 reviews
- 5 likes
Very happy
Overall very happy, I was a little nervous reading review of occasional noisy fridge, this one barely a sound! Space is great, doors don’t close easily though and kids need re training to not flick it shut and walk off. Lighting good, overall very happy, just love the deep ice cube container
1 comment
Sharp A.Sharp
Hi Vicky, thank you for the feedback. We will pass it on to our product managers. Have a good day.
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PrasadPOINT COOK
- 2 reviews
Quite Good
Like the space in Fridge and Freezer. Layout is great. I have following concerns though.
1. Compressor/Fan constantly runs unlike my 10 year old LG.
2. Top Doors are misaligned. I could get the bottom ones aligned but could not do the same for to ones.
3. Compressor is louder than my old ones.
1 comment
Sharp A.Sharp
Hi Prasad, Thank you for your time in providing feedback. We will pass the issue on to our product team for their review. If you would like us to assist you, please send your contact details through t... Read more
o [email protected], our customer care team will contact you.Similar opinion? Write a review on ieatwords.com.au!
LanglinAdelaide
- 5 reviews
Can't live without it.
It is really trust worthy, dependable and durable, I got a feeling that I cannot move on without it. It is very efficient and excellent in electricity consume. Great product for a great price, I have been using only Sharp refrigerators in my life and would recommend any one, and you will never regret.
1 comment
Sharp A.Sharp
Thank you for the great feedback, Langlin. Have a great day ahead!
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DangerMelbourne
- 7 reviews
- 1 like
- SJF624STSL
- Verified purchase
Really good quality fridge
I bought this fridge when I moved in and it's still as good as ever. Temperature is always consistent in all areas I never have to worry about cold or warm spots. My fresh produce always lasts the distance with this fridge compared to my old one. It's not noisy at all and the French door style is just perfect. Love having all the freezer space in drawers which makes cleaning a breeze.
1 comment
Sharp A.Sharp
Dear Customer, Thank you for the lovely feedback. Have a great day ahead!
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DAZMenai
- 4 reviews
- 3 likes
VERY NOISY due to small plastic door hinge retainer which broke in half after only a couple of weeks
Contacted there so called CUSTOMER CARE line to let them know what had happened.Bearing in mind it is still under warranty, to let them know what had happened.And was told if you want service you will have to pay a CALL OUT FEE. to replace a small PLASTIC retainer held in by 2 self tapers.I asked the person in question if they could send out the part as small as it is,and I would change it myself.As a result they told me I would have to ring there SPARE PARTS DIVISION in QUEENSLAND!!!.Turns out the person in spares does not have a clue!!.He can...Read more
't understand the parts drawing in reference to the part we require.As the drawings are too blurry to read. A set of 6 plastic retainers comes to about $4.00.Also they are expecting me to pay a postage /handling fee too have them sent from Queensland to Sydney.ALL THE WHILE THE FRIDGE IS SUPPOSED TO BE UNDER WARRANTY!!.Save your money people an DONTt buy a SHARP FRIDGE.As there is NO SERVICE.which just typifies any thing to do with the housing industry. We paid $1362 .00 for this fridge and this is the thanks we get for it .Being treated like IDIOTS.Similar opinion? Write a review on ieatwords.com.au!
RourouWestmead
- 5 reviews
- 2 likes
Excellent
I love this fridge i find it very good quality i bought it 8 years ago and iits still working perfectly .. its big and nice i love the design of it .. i like the fridge its organized and big .. easy to clean and maintain. . I highly recommend it.
1 comment
Sharp A.Sharp
Thank you for the lovely feedback, Rourou. Have a great day ahead!
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Find out how Sharp SJF624STSL (624L, Stainless Steel) compares to other French Door Fridges / Refrigerators
Know better, choose better.
lexxelMetropolitan Adelaide, SA
- 59 reviews
- 4 likes
Perfect....
The search for a French door fridge when you have a very limited amount of space, is like looking for a needle in a haystack and even single door top/bottom mount freezer the space is like a jigsaw and through searching for days we finally found this little gem
Now this fridge is spacious - in single door top/bottom mounted fridges we were limited to a capacity of 514L due to the dimensions of the fridge and not one single French door fridge could fit in the space. This sharp fridge gets applauds as the dimensions are perfect with enough bre...Read more
athing room within the enclosure. The space inside the fridge is amazing, well thought out and the lighting is very bright and LED lights which dramatically reduces the prices to older fridges and cuts down on internal heating within the fridge when the doors are open. The freezer is well organized with compartmental drawers and easily fit in all our foods for freezing, however whenever they are in a box if its possible to remove the box such as ice-creams, has an icemaker normal tray and no plumbing required with draws underneath to catch the ice so can have plenty in reserve. The energy rating is adequate, now when I first got this fridge and plugged it in I did become bewildered by something that is declared normal, around the doors there was somewhat a large portion of heat, I though I crap its faulty but apparently if you do buy one of these its a normal function to stop mildew forming. Another thing I must mention is that its French doors has 4 doors in total, very convenient as the door width when opening is less than most fridges and I really do like it1 comment
Sharp A.Sharp
Hi Lexxel,
Thank you for your feedback. We will pass it on to the relevant managers.... Read more
Kind regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
no parts
have been waiting for parts for a SJXE624FSL one off the doors . they first told me 6 to 8 weeks then after 8 weeks they said it will take another 3 months know they tell me they don't know when . its a disgrace that a company does not hold parts for one off the latest fridges . DONT BUY SHARP NO BACK UP
1 comment
Sharp A.Sharp
Hi Arthur,
We are concerned to hear of your experience and would like to investigate further details about this matter. If you could please send your contact details through to [email protected], re... Read more
ferencing this CRN 531830, a member of our team can assist and work towards achieving a satisfactory resolution for you.Similar opinion? Write a review on ieatwords.com.au!
KatieBrisbane
- 7 reviews
- 4 likes
No problems with this fridge!
Love this fridge. The design is great - the shelves hold a lot and the doors allow you to store higher items that don't fit in the shelves. The freezer trays are great and being all individual compartments allows means I don't lose things at the bottom for years!
The only downside is that I bake a lot of cakes and I have had to purchase a separate cake fridge as the height of the shelves in this model means that it simply will not hold any high items.
We haven't had a problem with the noise. We have 2 small boys so maybe they just drown it out!!
1 comment
Sharp A.Sharp
Hi Katie,
Thank you for the wonderful feedback, it is always great to get feedback from customers. We hope you continue to enjoy using your Sharp Refrigerator.... Read more
Kind Regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
ScottGreater Melbourne (Outer), VIC
- 2 reviews
Was loud, now dead!!
Love the lay out and look of fridge, french door design makes it easy to store large items, fitted kitchen space. Was noisy.. Purchased Dec 2015, died Dec 2017, 8 days past manufacturer's warranty and 6 days before Christmas!! Assuming compressor, have extended warranty with Good Guys thankfully, waiting on service call and next step...
1 comment
Sharp A.Sharp
Hi Scott,
We appreciate your feedback and will pass it on to the relevant managers. If there are further issues, please send your contact details through to [email protected], referencing the issue.... Read more
Our customer care team will assist you accordingly.Similar opinion? Write a review on ieatwords.com.au!
Matty
- 6 reviews
Loud
We purchased this fridge as it was one of only a few that would fit in our kitchen. I love the layout of the fridge. But its really loud when the compressor is working. Loud enough to be heard in the next room. Another thing thats annoying is one of the doors does not sit flush with the other 3.
1 comment
Sharp A.Sharp
Hi Matty,
We are concerned to hear of your experience and would like to investigate further details about this matter. If you could please send your contact details through to [email protected], ref... Read more
erencing this CRN 531050, a member of our team can assist and work towards achieving a satisfactory resolution for you.Similar opinion? Write a review on ieatwords.com.au!
Jo HSunshine Coast
Loud!! Beware this is a very noisy fridge!
We just purchased this model (last week) and chose it because it looked stylish, I loved the layout and it was the right size to fit our kitchen, however, the first one that was delivered last week omitted an unacceptable high pitched continuous loud noise. We had a replacement fridge delivered that does not have the high pitched squeal, however, it also produces a continuous and constant hum. The only time the fridge goes quiet is when I open the fridge door. As soon as I close the door the hum kicks in again. It goes 24/7 and although it is m...Read more
uch better than the high pitched squeal, it is still an unacceptable level of noise for a fridge to omit, and can be heard even with the TV on. It's also the first thing I hear when I wake up despite our bedroom being a good distance from the kitchen. The new fridge was just delivered yesterday, so I'll give it the weekend, but if the noise doesn't stop it will be going back. Very disappointing as I love the fridge, looks great, perfect cooling, fabulous usable layout. I would love to keep this fridge but can't stand the constant noise. I am confused as to how other owners with the same model have a very quiet fridge when my never stops making noise! For the price I would expect better.2 comments
Sharp A.Sharp
Hi Jo,
We are concerned to hear of your experience and would like to investigate further details about this matter. If you could please send your contact details through to [email protected], refere... Read more
ncing this CRN 530314, a member of our team can assist and work towards achieving a satisfactory resolution for you.Thank you Sharp. I will send details as requested.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Sharp SJF624STSL (624L, Stainless Steel) compares to other French Door Fridges / Refrigerators
Know better, choose better.
CamSydney
Loud Noise from compressor (I assume)
The fridge has been fantastic and is still operation well, however the noise is now so loud from the compressor (we assume that it is that) that it can be heard upstairs in a closed bedroom. Always sops when the door is opened but as soon as it shuts it kicks back on and tries to take off. The noise is louder that the pool pump and the fridge is starting to vibrate.
It was purchased from The Goo Guys Castle Hill in December 2014.
Dissapointed with the product at this stage. Need to get it looked at.
1 comment
Sharp A.Sharp
Hi Cam,
We are concerned to hear of your experience and would like to investigate further details about this matter. If you could please send your contact details through to [email protected], refer... Read more
encing this CRN 529925, a member of our team can assist and work towards achieving a satisfactory resolution for you.Similar opinion? Write a review on ieatwords.com.au!
GECBrisbane
- 3 reviews
- 1 like
BEWARE THE FREEZER DOOR. Weak magnets
Less than 2 years old. Magnets on freezer door are soo weak when you close the fridge door the air pressure forces the bottom freezer door to pop open slightly. Just enough to not notice -- condensation forms, cold air escapes. Fridge runs all night or day till you realize. Happens all the time and yes drawers are in all the way with nothing blocking them. Lights are weak. Layout and drawer design is good.
1 comment
Sharp A.Sharp
Hi GEC,
Thank you for your feedback. We will pass it on to the relevant managers. If you would like further assistance, please send your contact details to [email protected], referencing this review... Read more
, our customer care team will contact you to assist accordingly.Similar opinion? Write a review on ieatwords.com.au!
RishSydney
- 3 reviews
LOUD!!!!!
This unit began to make extremely loud noises after about 4 months. It is rattling and also has knocking sounds. This is not what one would accept considering the price of the product. This is a shame as it is quite a nice looking fridge and aside from the noises it does what it should do. However, as said earlier, the loud noises are unacceptable.
1 comment
Sharp A.Sharp
Hi Rish,
We appreciate the feedback and will pass it on to the relevant managers. If you could please contact us by phone on 1300 135 022, our customer care team will be able to assist and troubleshoot for you accordingly.... Read more
Kind Regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
JimVGreater Melbourne (Metropolitan), VIC
- 9 reviews
Nice fridge but compartments limit storage room
This is a nice looking fridge but its compartment make the fridge a little smaller than its size, especially for the freezer as the vertical separation certainly limits its storage space. Fridge also doesn't cool enough and we typically have to set the fridge temperature down to 0C but it still does not feel that cold. When there are many things in the freezer, it also cool things very slowly (we put the beers into the freezer for about 1.5-2 hours and when the guests arrived, they are still not very cold).
1 comment
Sharp A.Sharp
Hi Jim,
We appreciate your feedback and will pass it on to the relevant managers. With regards to your cooling settings, could you please contact 1300 135 022, our customer care team will be able to troubleshoot and assist you accordingly.... Read more
Kind regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Dee
- 3 reviews
- 7 likes
Good looking fridge but it is not quiet
We just took delivery of this fridge. It is a really nice looking fridge but I can hear the fridge buzzing. Initially I thought it might just be because its starting up but it is a loud buzz and my 15 yr old fridge was much quieter than this one. I am unhappy about the noise.
1 comment
Sharp A.Sharp
Hi Dee,
We appreciate the feedback and are concerned to hear of your experience with this product. If you could please email your contact details to [email protected],referencing this CRN - 526428, ... Read more
a member of our team can assist and work towards achieving a satisfactory resolution for you.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Stavroscasked
We bought the SJF624ST model in January 2015 and it has worked fine if one ignores the occasional loud noise (almost like a small gunshot) that occurs once or twice a day and some occasional motor noise. However, today the ice maker and the top part of the left hand freezer are not freezing - they are cold but not freezing.
I checked the manual but there is no reference to this issue.
Can you please advise me what is the problem and what needs to be done to repair it
Stavros
2 answers
I approached Sharp directly and they have been very generous in solving our problem with the fridge.
Sharp A.Sharp
Hi Stavrosc. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this feedback so that our team can troubleshoot accordingly and assist in achieving a resolution for you
Sreejithasked
Hi
I bought a sharp refrigerator model SJ-XE624F
Found a gap between the fridge door rubber sealing.
Please let me know is that normal?
Thanks
Jith
1 answer
Sharp A.Sharp
Hi Sreejith, thank you for providing feedback.. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this feedback so that our team can troubleshoot accordingly and assist in achieving a resolution for you.
Cookieasked
I love our Sharp fridge my only issue is my toddler likes playing with the temperature buttons at the front. Is there a way for me to Lock the temperatures so he can’t change them ?
1 answer
Sharp A.Sharp
Dear customer, thank you for contacting us and feedback for the refrigerator. We have checked with our product manager and was advised that there is no child lock feature for this refrigerator. If you have further questions, please feel free to contact us. Have a good day.
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Drew
would really appreciate if Sharp could make things right on it . also one of the top doors wont stay shut tight even though seals look ok .