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Reviews

3.5

30 reviews
5
(12)
4
(8)
3
(1)
2
(1)
1
(8)
  • Build Quality
    3.4 (18)
  • Value for Money
    3.3 (18)
  • Ease of Use
    3.8 (18)
  • Cleaning & Maintenance
    3.9 (18)
  • Noise Level
    4.1 (18)
  • Internal Layout
    3.8 (15)
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JoyL

JoyL

  • 8 reviews

Functional and stylish

published

While the door-in-door design may seem unnecessary, we find it fantastic as it allows easy access to those most used items such as milk, margarine and spreads without having to access the whole fridge and therefore allowing cold air to escape. It’s a great energy efficient design.
The fridge and freezer area are roomy. My only negative is that the freezer drawers are not very wide so if you freeze large containers, it can be tricky.
We love the cold water and ice dispenser.

Purchased in March 2020 at Harvey Norman.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 2 person(s)
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1 comment
LG
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Jarryd Chapman

Jarryd ChapmanSouth East Queensland, QLD

  • 4 reviews

Great fridge

published

This fridge is perfect for our family of 4. It maintains temperature well, has ice (cubes or crushed) at the ready as well as cold water. It’s a great size for all those foods that the kids need at the ready. The seperate door for quick access to drinks makes this fridge a stand out.

Purchased in December 2020 at JB Hi-Fi for $3,240.00.

Build Quality
Ease of Use
Cleaning & Maintenance
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Household Size 4 person(s)
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1 comment
LG
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Les

LesThe Mallee, VIC

  • 2 reviews

Great two door unit with ice dispenser

published

We brought the fridge in October 2018 and it has not missed a beat. It is the charcoal matt grey model and looks especially smart. It keeps perfect temperature in both the fridge and freezer compartments and we have never lost any vegetables or fruit as all compartments work especially well together. The separate door in the fridge area with the knock light is easy to use and takes a bit of getting used to but easy enough. We especially like the ice and water dispenser. We have used them for parties etc.. and have never run out of ice or crushed ice. The fridge is now 18 months old and we are extremely happy with the purchase. Would recommend to anyone considering purchasing a two door fridge with plumbed water connection.

Purchased in October 2018 at Harvey Norman Retail Stores - Appliances for $4,196.00.

Build Quality
Ease of Use
Cleaning & Maintenance
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Internal Layout
Household Size 2 person(s)
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1 comment
LG
LG A.LG

The reviewer stated that an incentive was offered for this review

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Lee

LeeGreater Melbourne (Outer), VIC

  • 2 reviews

Great fridge but dents very easily

published

Great fridge had it for 2 weeks but disappointed we already have dents it’s in an open space. Our last stainless steel fridge we had for 13 years in same position and didn’t get a dent till last couple of years clearly the materials are very poor as we have no idea how it has become dented in such a short time

Purchased in March 2020 for $2,860.00.

Build Quality
Ease of Use
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Household Size 5 person(s)
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1 comment
LG
LG A.LG

Faulty Fridge

published

I purchased the french door fridge late last year however it was delivered and installed just prior to Christmas 2020. The fruit and vegetable drawers were creating ice and freezing all my produce from the beginning. Tried some simple trouble shooting steps which didn’t work so I decided to call LG. They sent someone around a week later and advised it was a manufacturer fault which needed a part to repair the fridge. When I called them back and requested a replacement fridge as this should not have happened to a brand new fridge. They refused, considering the amount you pay for this item I would not expect a fault from day 1. Very disappointed would not buy an LG product again.

Purchased in September 2020 at Harvey Norman Retail Stores - Appliances for $2,800.00.

Build Quality
Ease of Use
Cleaning & Maintenance
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Value for Money
Household Size 4 person(s)
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Cheap quality skins on fridge with a huge price tag

published

The main problem is the rust and discolouration of the fridge doors. A $4800.00 fridge that looks like it comes from the dump. No help from LG at all because it is a cosmetic fault. They were/are not interested in the slightest. We have had function faults (ice/water dispenser) rectified after an almost endless process. We will never buy another LG product on the strength of the horrid attitude in this instance. Their True Colours have shone brightly. We would not recommend LG to anyone.

Purchased in April 2016 at JB Hi-Fi.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
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Tammy

TammyWheatbelt, WA

Don’t buy this fridge if you live in the country.

published

Wish we had never brought this fridge and unfortunately we have three on the farm for our three families. It freezes the vegetables in the crisper so we are having to throw out vegetables all the time. Sadly this is a known problem with this fridge which we were not aware of when we purchased. LG have been giving us the run around for months and I was even told that by them that I should not have brought a fridge if there was no service centre nearby. There is a repairman 70 kms away but not a registered LG repairman. To take 3 fringes back to Perth to have repaired would be a nightmare. I have had enough and am in the process of contacting consumer affairs. Will never purchase anything LG again.

MargO

MargOMid North Coast, NSW

Looks great, that's it!

published

First 4 months we lost so much fresh fruit and veg as it kept freezing in the crisper. Followed 3 lots of instructions from LG before they finally agreed to call repairman - found out it is a common problem and fixed by installing an extra part. Thought storage would be great, but sadly its terrible. Shelving inflexible, cannot store a tall bottle of sauce let alone a wine bottle unless you push back the retractable shelf. Crisper drawers only extend half way out so very awkward and limiting to use. Left door way too heavy, hard to open and it bangs closed heavily. Freezer drawers do not offer great access either. All in all, extremely disappointed and definitely would not recommend.

Purchased in September 2020 at Appliances Online for $2,800.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 2 person(s)
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2 comments
LG
LG A.LG
MargO
MargO

The offer of a refund would be greatly appreciated.

Ehsan H

Ehsan HGreater Melbourne (Inner), VIC

  • 5 reviews

Great product!

published

Purchased in January 2020 at Billy Guyatts for $2,748.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
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Internal Layout
Household Size 4 person(s)
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1 comment
LG
LG A.LG
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Laura

LauraGreater Melbourne (Outer), VIC

  • 2 reviews

Great Fridge, Plugged it in and it works.

published

Purchased in October 2020 for $3,298.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 5 person(s)
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Avoid at all costs

published

Purchased in May 2020 for $5,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 6 person(s)
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SeepK

SeepKSydney, NSW

  • 4 reviews

Great fridge! Complaint free!

published

I love this fridge. It's got a very convenient, well thought of design. I absolutely love the 'extra space' compartments and love the retractable shelf which is very convenient when you have tall carafes to store.

Purchased in October 2018 at The Good Guys Online store.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 2 person(s)
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Phil

PhilLeichhardt

  • 10 reviews
  • 1 like

Crisper drawers freeze food

published

Reading reviews on this and other sites, there seems to be a common problem with this fridge.

Sadly any fruit and vegetables freeze in the “Big Fresh Zone” drawers and a week after turning the fridge on, there is a frost build up behind these drawers.

LG denied that there’s a common problem, but they are sending a technician, so let’s see.

Purchased in February 2020 at Appliances Online.

Jan Day

Jan DaySouth East Queensland, QLD

4 door French Refrigerator section Freezes soft foods at the highest temperature setting

published

LG Fridge GFL708PL. At the highest 6 degree setting soft foods in the crispers and main sections of the fridge on both sides freeze so we're throwing out most fruit/vegetables even after buying special mats to improve airflow in the vegetable crispers. Eggs also freeze inside a special container we bought (the fridge doesn't have a spot for eggs). This thermostat fault appears to be common to this design. Waiting for a service call back in hope of a solution. The left side door also lams shut which is annoying and risks damage to contents, which other reviewers also note. Avoid this one.

1 comment
Jan Day
Jan Day

update: it took 2 service calls to fix the fault with a replacement part that took weeks during which time s lot of food was spoiled.

NikkiB

NikkiBGreater Melbourne (Outer), VIC

  • 6 reviews

The perfect fridge freezer

published

I totally love the design of this fridge freezer it is the most practical fridge I've ever had, it just works perfectly for us. Things are clearly visible so nothing gets left at the back turning furry! Love the door in door to for just grabbing a drink. Its also a very good looking fridge. Ice dispenser is very neat and compact so not taking up a large chunk of the fridge or freezer
As mentioned by others is does run cold, but I have it on the highest setting and salad is now cold not frozen. For me I couldn't be happier

Purchased in June 2020 at Stan Cash for $3,466.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 4 person(s)
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Danni

DanniGippsland, VIC

  • 4 reviews
  • 1 like

Love our new fridge! Stylish and functional!

published

We have been using our new fridge for 5 weeks now. We love it. The door in door feature is really handy for our family of 7 and I can only assume the energy bill will also show a decrease as we're not having to open the full fridge completely to get to those regular use items like milk, juice, margarine and sauces etc. It was really easy to hook up to the water connection and the ice maker made our first lot of ice an hour or so after being turned on which we were amazed by. We've had no ice clogs and absolutely no problems with this fridge. It looks fantastic in our new kitchen.

Purchased in June 2020 at Harvey Norman for $3,900.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 7 person(s)
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Peter C

Peter CSydney, NSW

  • 2 reviews

Underwhelming and not what I expected from LG

published
  • +1

Purchased in June 2020 at Appliances Online.

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Trent

Trent

  • 6 reviews

Great fridge with some minor issues

published

Purchased in May 2020 at The Good Guys for $320.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 4 person(s)
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Amos Weigall

Amos WeigallMurray Mallee, SA

  • 4 reviews

Super Functional

published

This fridge is great. No issues with temperature and makes ice reliably. The door shelves in the freezer are a little narrow but the drawers in the freezer make finding food much more functional

Purchased in April 2020 at Betta Electrical for $3,200.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
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Kidshorsesme

KidshorsesmePerth

  • 9 reviews
  • 1 like

Instaview is a nice 'gimmic' that you will never use at home.

published

Purchased in January 2020 at Appliances Online.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
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Internal Layout
Household Size 6 person(s)
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Page 1 of 2

Questions & Answers

Rita R.

Rita R.asked

GF-V708BSL (Black Stainless Steel)

I have this fridge for almost a week already as a replacement of Samsung 725L 3doors. But I dislike the left door where it felt heavy and slam shut. Receiving the link to align the door from the LG chat representative and it still not working. The door slam shut is loud to me. I don’t have the problem with my other fridge. Could anyone please let me know how did you rectify the problem. Very much appreciate for your all input.

No answers
Craig R.

Craig R.asked

708L French Door

Has anyone been advised on how to turn up the temp in the crisper?

1 answer
MargO
MargO

We lost a lot of vegetables freezing in crisper. Got runaround from LG for weeks before a repairman was brought in. Apparently it's a common problem and quickly fixed by adding a part. The space between freezer and crispers is open, allowing cold air to enter uncontrolled. Adding a flap fixed the problem.

Mark Dummer

Mark Dummerasked

708L French Door

Gf-L708pl - can the water temperature be changed?, at the moment it is as warm as tap water!

4 answers
Ehsan H
Ehsan H

As per owner’s manual it initially takes up to 24 hours to chill the water/ make ice but after that it should be quicker. I don’t think you could adjust the water temperature.

Mark Dummer
Mark Dummer

Thanks, the ice is there but water is not cooling!

Laura
Laura

No.. its if.. or just below room temp.

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