I had accident 25 Dec 2017 it is now 3 months and still no car back. I keep getting fed all the crap on the work being carried out on my car. The original time for the repair was quoted as 3 weeks. Even though I have a loan car and I have problems getting my legs under steering wheel after leg surgery I. Can’t drive it any distance. Sheen have the full payment for my car and I still don’t have my car back after 3 months. Why is this so

I took my car in to get fixed and was made to feel like an idiot, customer service was absolutely terrible. Went through with it because I just needed my car fixed. Did everything they asked to start the process (with me chasing everything up), got told they would call the next day. Never called, multiple phone calls later that they put me on hold and ignored or just never gave me answers. So I took my business elsewhere!

Recommend the guys at morwell. Mark was a pleasure to deal with car came back better than factory. Not to mention scratches buffed out that were not part of the accident above and beyond thanks guys

I was very happy with Sheen in Hawthorn and can highly recommend them. Shannon was very helpful and the quality of the work was excellent. Supportive and friendly, all I had to do was drop the car off and he managed the claim with the insurer and provided me with a loan car - it was so easy with them. Thanks Shannon

Very friendly, supportive staff. My car came back perfect and cleaner than when it went in. Highly recommend the Sheen Group. The loan car was perfect too. Thank you to all the staff that helped me out.

I had my car repaired twice by the guys at Sheen in Campbellfield and I am happy to recommend them. Andrew and his team genuinely aim to provide great customer service. Any delays were communicated well with an attitude to make sure that inconvenience was always minimised. I was very satisfied with their service.

Very happy with repair Job. Had a few small problems but they were attended too with no hesitation. Thank you for the attention.

If you want the job done right I suggest you check out sheen group in Kensington. Ben and Mario have always taken the time to listen to what i want and then they suggest the best option for me to choose from. The job has always been done on time and at a good price. I've taken my blk vxss and my wrx whenever I've needed work done. The shop is very clean not like other places with junk all over the place.

We took our car to Frankston sheen and the car took more than 3 weeks for repair no updates where sent about the car and what was going on with it I had to call every week to see what was happening when I did call they got annoyed and were angry that I was calling to find out what was happening. Promised a date and then they would change it when asked what they had been doing for 3 weeks they said if you don't like it we won't clean the car either disgusting customer service. Will never take my car there ever again.

Sheen (Hawthorn panel goup) has recently repaired my Honda Accord Euro, work is impressive and customer service was first class. They assisted with loaning me a vehicle and accommodated with collecting the vehicle at time that suited our family. Highly recommend Jason and his team.

Sheen in Kensington 'fixed' our car door on our Renault after it was wrenched off by a garbage truck. We got it back and it was the shoddiest work I've ever seen. I called the guy back and pointed out all their dodgy work and he kind of rolled his eyes and said hmmm yeah ok. They took the car back and after a week or so brought it back finally fixed correctly. Not a place I'd ever use again.

They ripped off RACV.Didn't repair my car as promised with a under table cash deal.Will show RACV my quote I got before my repair.Wouldn't give me copy of quote.Glad I Have photos and voice recordings.
Now I have bloody issues with paint coming off !!!!!

I took my car to Sheen Panels in Sunshine- was extremely happy with the service provided by Dave and Daniel. The workmanship on my car was fantastic, couldn’t be happier. When I picked up my car was very surprised to receive a gift bag full of goodies. A very special touch. Highly recommend this company for any repairs on your car. Once again thanks Dave and Daniel

Can not fault this amazing company especially the Hastings branch - the contrast between them and other repairer outfits is like chalk and cheese. The staff treat you like an old friend and are helpful and accomodatinhg to the nth degree. You just don't find service like this usually. A courtesy car offered as well as soon as we drove in. The repair was totally undetectable.. Very professional all round performance. Most impressed.

My vehicle was repaired at Sheen Panel service Eltham and thanks to Charles Camilleri, and staff, not only am I happy with the repairs, but the excellent service was way above anything I expected. I was given a very clean and comfortable loan vehicle which saved me from having driving hassles whilst my car was in the repair shop and I was informed of a stage by stage updates of the repairs. I was amazed at the end result and would highly recommend this panel shop to anyone having to need a smash repair of any kind.
Thank you all for the excellent customer service from start to finish.

Just picked up our 1990 MX5 from Sheen's Ocean Grove. Staff were first class as was the work carried out on the car. Looks just like new again, and we are looking forward to more fun in the sun. Highly recommend this firm for any painting requirements.

Sheen Panel Service Ferntree Gully were fantastic from start to finish, from loan car, to updates and then the final result, thank you for an amazing job on my car, would be happy to recommend you guys to anybody.

Immediate service! Called in to check on a panel adjustment and was amazed that they did it on the spot so professionally and had me on my way. Very impressed. Harry of Hawthorn